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Family Toyota of Burleson

Burleson, TX

4.9
6,384 Reviews

801 S Burleson Blvd

Burleson, TX

76028

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6,384 Reviews of Family Toyota of Burleson

June 03, 2019

New car purchase Working with Sierra was a great experience. She was a professional and polite salesperson. Sierra was attentive to our needs and made the process ea More

by TripleH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sierra Mickens, David Holly-Gates, Greg Williams
Jun 03, 2019 -

Family Toyota of Burleson responded

Thank you for the five-star review! Congratulations on your new Toyota Highlander! We will make sure to thank Sierra and the team for all of their assistance!

June 02, 2019

Great Experience Working with Derek and the rest of the "Family" at Family Toyota of Burleson was the best car buying experience I have ever had. I would highly recom More

by Maupdaddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Herndon, Dustin Herndon, Derek Herndon, Michael Cummings
Jun 03, 2019 -

Family Toyota of Burleson responded

Thank you for the five-star review! We appreciate your time and business, and are so glad to hear that we earned your trust and recommendation!

June 01, 2019

First Lease Jonathan was very helpful and explained the lease purchase. A new experience for us. Able to get the Toyota Tacoma was wanting to replace a 2001 Taco More

by larrycathysimmons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Jones, Janett Navarro
Jun 01, 2019 -

Family Toyota of Burleson responded

Thank you for the great review! We will be sure to thank Jonathan for helping you get the Toyota Tacoma that you wanted. Let us know if there is anything else we can help you with. We look forward to your next visit!

June 01, 2019

Lease of a new vehicle A friend recommended that I go to Family Toyota when my lease was up on my current vehicle. She told me about her experience there when purchasing h More

by KonnieV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristian Berumen, Turman Oldham, Jacob Rogers
Jun 02, 2019 -

Family Toyota of Burleson responded

Congratulations on your new Camry! It is a delight to learn of your happiness and we truly appreciate your recommendation. Thank you, Konnie! We invite you back.

May 29, 2019

Waste of a 1 hour drive Sent all my info and exact requirements for payment and price. Did credit app etc and sent via email. Was assured it would be no problem to make the d More

by Jcoffee13
Recommend Dealer
No
Employees Worked With
Mike Nkollo
Jun 12, 2019 -

Family Toyota of Burleson responded

Hello, I regret to learn you felt disappointed our offer for your trade-in did not meet your expectations. Your feedback is important to me and I would like to connect with you about any concerns. Please reach out to me with your preferred contact details when you are available. Thank you for your time. Best, Dustin Herndon General Manager 817-447-4400

May 29, 2019

Great servicw Lance was an amazing salesman for our purchase of our Highlander! We will most defiantly be recommending family and friends to lance and Burleson Toyo More

by ThompsonD5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Haynes
May 29, 2019 -

Family Toyota of Burleson responded

That's wonderful! Thanks for the awesome review!

May 29, 2019

Toyota Prius Great experience! Process was fast and smooth. Sees people and what their needs are and does the best to meet them. Was a pleasure to do business with More

by 1te@cheR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hill
May 30, 2019 -

Family Toyota of Burleson responded

Hi there, Thanks for the great review! We are pleased to know your experience was five-stars! We hope to see you in the future!

May 28, 2019

Great service We had a great experience, they were awesome at getting us a good deal on the car that we wanted. We would recommend them. It’s a great place to get a More

by Salinascm
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jacob Rogers, Lance Haynes
May 29, 2019 -

Family Toyota of Burleson responded

Thank you for sharing your awesome experience with us! We are happy to hear that you got the car you wanted and that our team went the extra mile to get you the best deal they could. We truly appreciate the recommendation; please come back at any time!

May 28, 2019

2018 Yaris I met John Jones this weekend to purchase a car. He was very knowledgeable and friendly. He was also patient because I couldn’t make up my mind what More

by Angie h
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Jones
May 29, 2019 -

Family Toyota of Burleson responded

Congratulations on your new car, Angie! We are so happy to learn of your excellent five star feedback for John. We'll be sure to send along your thanks and kind thoughts of him. Please let us know if we can do anything else for you. We'll be looking forward to any future visits.

May 28, 2019

5 stars VIP experience Matt Herndon was wonderful. The sales process was painless. I got the car at the price I wanted with out the back and forth haggling. This vehicle is More

by jd245
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Herndon
May 29, 2019 -

Family Toyota of Burleson responded

Congratulations on your car. Matt is definitely a wonderful team member to have. Thanks for your kind words and business all these years. We look forward to your next visit!

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