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Family Toyota of Burleson

Burleson, TX

4.9
6,383 Reviews

801 S Burleson Blvd

Burleson, TX

76028

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6,383 Reviews of Family Toyota of Burleson

May 27, 2019

Very Helpful Lance was very helpful. He made the process smooth and was able to answer all of my questions. Even after the sale, Lance has checked in with me and h More

by Chen, Jokonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Haynes
May 28, 2019 -

Family Toyota of Burleson responded

Thank you for the five stars! We appreciate the feedback regarding Lance and will pass along your kind words. If we may be of further service, please don't hesitate to let us know!

May 26, 2019

A Peaceful Experience I would like to say Lance Haynes is a Great Sales person. He works hard to make sure he takes care of his guess before and after the sale. More

by LadyT
Recommend Dealer
Yes
Employees Worked With
Lance Haynes
May 27, 2019 -

Family Toyota of Burleson responded

We're so lucky to have Lance on our team. Thank you so much for taking the time to share your feedback and we hope you'll choose to work with us again in the future.

May 25, 2019

Great customer service! Thank you Pete!!! Pete Guitierrez provided outstanding customer service. This process couldn’t of been better thanks to Pete! I will be sending more c More

by nataliagonzales
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Pete Gutierrez , Customer Service
May 25, 2019 -

Family Toyota of Burleson responded

You are very welcome, Natalia. Pete will be happy to hear that you are pleased with the services provided. Thank you for sharing your experience. We are grateful for your recommendation. Have a great day and visit again soon.

May 25, 2019

Great Place to get a Veh. I had a great experience at Family Toyota. I bought a tundra and the Sales Man Lance treated me great, no pressure purchase. I would go back any tim More

by Xavi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Haynes
May 25, 2019 -

Family Toyota of Burleson responded

Lance is great at helping our guests without using aggressive tactics. He will appreciate the recognition, Xavi. Thanks for visiting; come back any time.

May 25, 2019

Excellent experience Eric was wonderful and easy to work with. He was upfront and honest from the start and made the whole car buying process easy and painless. Would reco More

by Kaileigh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hill
May 26, 2019 -

Family Toyota of Burleson responded

We are so happy that you had a wonderful experience with us. Eric was delighted to be able to work with you. Please come back to see us again soon!

May 24, 2019

Best Dealership with the BEST costumer service! I cant say enough how much Janet Navarro went beyond expectation as a sales woman. I truly recommend asking for her! Everyone was friendly and one of More

by CaTundra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janett Navarro, Shaun Anderson, Bernard "BJ" Jackson
May 24, 2019 -

Family Toyota of Burleson responded

Hi, We greatly appreciate you taking the time to write a review. We're thrilled to learn Janet, Bernard, and Shaun went above and beyond to assist you with a high level of customer service throughout the process. Looking forward to taking care of all your auto needs in the future. Thank you!

May 23, 2019

Excellent Service Bailey Calvin, my Service Advisor, provided excellent customer service and very enjoyable working with him. Family Toyota has always given me great s More

by rav1334
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bailey Calvin
May 24, 2019 -

Family Toyota of Burleson responded

Thank you for the five-star review! We are so glad to hear that you have enjoyed working with Bailey, and we hope to be of service to you again in the future!

May 22, 2019

Wonderful Experience From our arrival to our exit with our new car; nothing short of perfection. . From the receptionist offering our 3 rescue dogs milk bones, until our c More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer Service, Eric Hill, Raad Batayneh
May 22, 2019 -

Family Toyota of Burleson responded

Thank you for your wonderful review! We're delighted to hear that you had such a good experience at our dealership. It's always exciting to hear from our happy customers! We appreciate your business, please let us know if we can be of service in the future.

May 21, 2019

Best experience Like to give a great shout out to Manny for a pressure free buying opportunity we had with he and Ysreal. They were patient and understanding which m More

by Lucy Castillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ysreal, Emanuel "Manny" Jimenez, Jacob Rogers
May 21, 2019 -

Family Toyota of Burleson responded

Thank you for the positive review, Lucy! We hope you are enjoying your new car! Thanks so much!

May 21, 2019

Car purchase for my son This was a great experience. My son and I were purchasing his first vehicle. All of our questions were answered and never felt pressured. Such a smoot More

by Hiett Amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Haynes
May 22, 2019 -

Family Toyota of Burleson responded

Thank you for sharing your five-star experience, Amy! We are happy to hear that your visit with us was hassle-free. Congratulations on your son's first car purchase!

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