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Family Toyota of Burleson
Burleson, TX
6,386 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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6,386 Reviews of Family Toyota of Burleson
May 28, 2019
2018 Yaris I met John Jones this weekend to purchase a car. He was very knowledgeable and friendly. He was also patient because I couldn’t make up my mind what I met John Jones this weekend to purchase a car. He was very knowledgeable and friendly. He was also patient because I couldn’t make up my mind what I wanted. He make you feel very comfortable. He is full of energy and funny. He was also EXCELLENT in customer service. Please stop by to see J. Jones for your next purchase you want regret it. He is truly 5 STAR!,,, More
by Angie h
Employees Worked With
John Jones
May 28, 2019
5 stars VIP experience Matt Herndon was wonderful. The sales process was painless. I got the car at the price I wanted with out the back and forth haggling. This vehicle is Matt Herndon was wonderful. The sales process was painless. I got the car at the price I wanted with out the back and forth haggling. This vehicle is the 8th purchased from Family Toyota and will definitely be back when I'm ready to purchase number 9. More
by jd245
Employees Worked With
Matt Herndon
May 27, 2019
Shop Family Toyota of Burleson Three words...Great Customer Service. I recently purchased my third vehicle from Family Toyota of Burleson. I cannot express how thrilled I was wit Three words...Great Customer Service. I recently purchased my third vehicle from Family Toyota of Burleson. I cannot express how thrilled I was with my purchase. Eric Hill hit all the Mark's from start to finish. If his sole goal was to ensure a great buying experience, he knocked it out of the park. From initial contact, product demonstration, meeting my needs in product selection through vehicle delivery, Eric scores a 10 out of 10. Raad in Finance, thank you for a your services as well. Thanks again Eric...!!! More
by JMT76028
Employees Worked With
Eric Hill, Raad Batayneh
May 27, 2019
Very Helpful Lance was very helpful. He made the process smooth and was able to answer all of my questions. Even after the sale, Lance has checked in with me and h Lance was very helpful. He made the process smooth and was able to answer all of my questions. Even after the sale, Lance has checked in with me and has answered any further questions that I may have had. Thanks again! More
by Chen, Jokonda
Employees Worked With
Lance Haynes
May 26, 2019
A Peaceful Experience I would like to say Lance Haynes is a Great Sales person. He works hard to make sure he takes care of his guess before and after the sale. I would like to say Lance Haynes is a Great Sales person. He works hard to make sure he takes care of his guess before and after the sale. More
by LadyT
Employees Worked With
Lance Haynes
May 25, 2019
Great customer service! Thank you Pete!!! Pete Guitierrez provided outstanding customer service. This process couldn’t of been better thanks to Pete! I will be sending more c Thank you Pete!!! Pete Guitierrez provided outstanding customer service. This process couldn’t of been better thanks to Pete! I will be sending more customers towards his way. Thank you Family Toyota. More
by nataliagonzales
Employees Worked With
Pete Gutierrez , Customer Service
May 25, 2019
Great Place to get a Veh. I had a great experience at Family Toyota. I bought a tundra and the Sales Man Lance treated me great, no pressure purchase. I would go back any tim I had a great experience at Family Toyota. I bought a tundra and the Sales Man Lance treated me great, no pressure purchase. I would go back any time. Lance was great to me and work with me w/o any hassle or issues. I did feel pressured to get the warranty, but not the veh it’s self. More
by Xavi
Employees Worked With
Lance Haynes
May 25, 2019
Excellent experience Eric was wonderful and easy to work with. He was upfront and honest from the start and made the whole car buying process easy and painless. Would reco Eric was wonderful and easy to work with. He was upfront and honest from the start and made the whole car buying process easy and painless. Would recommend him and this dealership to anyone looking for a Toyota! More
by Kaileigh
Employees Worked With
Eric Hill
May 24, 2019
Best Dealership with the BEST costumer service! I cant say enough how much Janet Navarro went beyond expectation as a sales woman. I truly recommend asking for her! Everyone was friendly and one of I cant say enough how much Janet Navarro went beyond expectation as a sales woman. I truly recommend asking for her! Everyone was friendly and one of the nicest well kept dealership i walked in to. More
by CaTundra
Employees Worked With
Janett Navarro, Shaun Anderson, Bernard "BJ" Jackson
May 23, 2019
Excellent Service Bailey Calvin, my Service Advisor, provided excellent customer service and very enjoyable working with him. Family Toyota has always given me great s Bailey Calvin, my Service Advisor, provided excellent customer service and very enjoyable working with him. Family Toyota has always given me great service & I would definitely recommend them. More
by rav1334
Employees Worked With
Bailey Calvin
