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Family Toyota of Burleson

Burleson, TX

4.9
6,384 Reviews

801 S Burleson Blvd

Burleson, TX

76028

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6,384 Reviews of Family Toyota of Burleson

November 27, 2018

Thanks Jamonn He was very kind, helpful, and informative. We are very thankful and he treated us like family and We will definitely come back! Thanks Jamonn 🙏. More

by Jennypoo76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamonn Little, Mucio Cortez, Raad Batayneh
Nov 28, 2018 -

Family Toyota of Burleson responded

Thank you for taking the time to recognize Jamonn! Our entire team was happy to assist you during your experience with us. We're glad to have earned your business.

November 26, 2018

Great place to buy a Vehicle. I went Black Friday Shopping for Myself and got a brand new Toyota Tunda! Terrific job by Michael Wassell, whom went over and beyond to make sure I go More

by Melanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wassell
Nov 27, 2018 -

Family Toyota of Burleson responded

Thank you for taking the time to post a review! We're so glad that Michael and our team have earned five-stars from you. It was our pleasure to serve you and ensure that you were satisfied with your purchase.

November 26, 2018

T.O. Is the way to go T.O. Was super helpful and patient with me couldn’t have had a better car looking experience. I highly recommend this gentleman he was wonderful More

by Meg123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Truman Oldham
Nov 27, 2018 -

Family Toyota of Burleson responded

Thank you for the recommendation! We're so glad that you enjoyed working with out team. If you need anything else, then please let us know.

November 26, 2018

2019 Highlander: Go "TO" and TEBO I decided, after getting my 2015 Highlander serviced on Friday (GREAT Service Group by the way), to look into a new Highlander. I asked TO, Turman Old More

by Richard Carter Jr.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley Oldham, Tebo Abbas
Nov 27, 2018 -

Family Toyota of Burleson responded

Thank you for taking the time to post a review! It's great to know that our team has earned five-stars from you. We're always happy to assist you with any of your vehicle needs.

November 25, 2018

Great Experience!!!!! My wife and I purchased a new 4Runner today and it was great experience. Our salesman Bruce was very helpful and knowledgeable. I highly recommend Bru More

by K&Eshow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Magallan
Nov 26, 2018 -

Family Toyota of Burleson responded

Thank you for the positive feedback! We are happy to know that both you and your wife's experience with us went well and that your car-buying experience was great! It is wonderful that Bruce was very helpful and knowledgeable and we appreciate you recommending us! We hope you enjoy your 4Runner!

November 25, 2018

Do not recommend! The initial interaction was good until we got to Tebow in Finance. True swindler! We should have got up and left! Was condescending - left a bad taste More

by Truckbuyer2018
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Mucio Cortez, Tebo Abbas
Dec 10, 2018 -

Family Toyota of Burleson responded

Hello, I am very discouraged to hear that your overall car-shopping experience fell below your expectations. Our customers are extremely important to us, and achieving your full is satisfaction is always our goal. Please reach out to me at your earliest convenience so that I may learn more details regarding your visit. I look forward to hearing from you. Best regards, Dustin Herndon General Manager 817-447-4400

Dec 10, 2018 -

Truckbuyer2018 responded

Update: Toyota Burleson reaches out to us after our experience - and made it right. The miscommunication was corrected far beyond our expectations. I can recommend this dealer - and we will buy our next vehicle from them. It is commendable that when a problem wa noted, this dealer went above and beyond to make it right After the same.

November 23, 2018

Excellent customer service! I highly recommend contacting Raad when purchasing your next vehicle. He was very professional and personable. He worked very hard to meet my individu More

by C.Adcock
Recommend Dealer
Yes
Employees Worked With
Raad Batayneh
Nov 23, 2018 -

Family Toyota of Burleson responded

Hello, Thank you for your positive review! It's good to know that Raad provided you with great service. We value your business and look forward to working with you again!

November 23, 2018

Best experience ever! I’ve been shopping for a Camry for about a month prior to coming to Family Toyota of Burleson and each time I went to a dealership they made me feel r More

by Sara K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hill, Tebo Abbas
Nov 24, 2018 -

Family Toyota of Burleson responded

Thank you for the amazing review, Sara! We will be sure to thank Tebo and Eric for going above and beyond to give you such a professional experience unlike any other. Let us know if there is anything else we can help you with. We look forward to your next visit!

November 23, 2018

2019 Ruby Avalon We called in and Raad picked up.. went and visited with him and showed us patiently And explained all the features .. loved it . Recommend this place More

by Bswanner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raad Batayneh
Nov 24, 2018 -

Family Toyota of Burleson responded

Thank you for the great review! We will be sure to thank Raad for providing you with professional service. Let us know if there is anything else we can help you with. We look forward to your next visit!

November 22, 2018

Excellent Customer Service Gerrick was very friendly, professional and made sure I got what I wanted. He knew I was short on time and had everything organized before I got the More

by AmyJM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerrick Compton, Tebo Abbas
Nov 22, 2018 -

Family Toyota of Burleson responded

Thank you for the kind words! We'll be sure to pass them along to Gerrick. We hope to see you again in the future.

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