Family Toyota of Burleson

Best buying experience ever!!! I bought my 4Runner from out of state. The process was great. Derek Herndon was incredible. I can't recommend Family Toyota of Burleson enough. I bought my 4Runner from out of state. The process was great. Derek Herndon was incredible. I can't recommend Family Toyota of Burleson enough. More

Great Dealership! Our first contact with the dealership was via the internet. Through a series of email exchanges we arrived at an "out the door" total cost for the pu Our first contact with the dealership was via the internet. Through a series of email exchanges we arrived at an "out the door" total cost for the purchase of our Toyota Highlander. When we arrived at the dealership to finalize the purchase, Eric Hill our salesman, warmly greeted us and went over the proposed purchase. Exactly as we had agreed through our emails and there was no pressure whatsoever to add additional items to our purchase. At Family Toyota of Burleson by way of Eric Hill we have experienced the best vehicle purchase we have ever made. It is without hesitation that we highly recommend this Dealership and especially Eric Hill for the next Toyota vehicle purchase you make. More

Caring, listening worked hard with our needs This team was caring and work hard to make our offer work for all of us . Raad was attentive and listened to my needs. The whole team was pleasant This team was caring and work hard to make our offer work for all of us . Raad was attentive and listened to my needs. The whole team was pleasant and not pushy at all, that’s the reason I stayed and spoke with them. More

Great Experience! Excellent Sales Person My entire experience with Bruce Magallan was great from beginning to end. He was friendly, extremely helpful and patient. He answered my questions and My entire experience with Bruce Magallan was great from beginning to end. He was friendly, extremely helpful and patient. He answered my questions and concerns with online chat and texts before I arrived at the dealership. Communication was outstanding. During the test drive he explained all features and functions of the car that I was not familiar with. I would be happy to do business with Bruce again in the future and highly recommend him to anyone needing to purchase a used car. More

Excelente sales person. Raad was very informative. Raad was the first sales person I have met not xxxxx. He knew my needs even though I was not in a rush to get a vehicle he Raad was very informative. Raad was the first sales person I have met not xxxxx. He knew my needs even though I was not in a rush to get a vehicle he went beyond to meet my needs. Thank you for your services. I and my friend have an amazing experience during our visit to Family Toyota. Thank you God bless you all with good business. More

went from good to HORRIBLE First off this dealership left a fake google review pretending to be me stating a had an awesome experience which I didn't. Second this left even more First off this dealership left a fake google review pretending to be me stating a had an awesome experience which I didn't. Second this left even more of a bad taste in my mouth. Now I'm not sure who left this review but Derek was cool n helpful but if you did thats not cool at all. Now my real compliant about this is when I went into finance the gentlemen of Mazin completely LIES to me bout my rate approval n said I only got approve from 2 banks with 8% when my credit score is well above 750!!!! I don't like it when people lie to me especially when it comes to stuff like this. I called him out on it and said there's no way in xxxx I got approve for that high of a score and no other bank approve me for less. I said I know the loan amount is high but theres no way every single bank denied me especially the credit unions. I called my friend who worked at a credit union and she pulled up my application saying I got approve for full amount with less than 5%. I told him that n he starts giving me an attitude asking for their name n what location they work at. That doesn't matter...he tried to play me out of my money and screw me over. After a whole hour of him running around talking to the desk manger mad that I found out I got an approval for less than what he quoted me he comes back n said indeed got approve for 4.5 from ft worth community credit union. he then finish my deal gave me my paperwork n just leans back all pissed off n said you are done n you can leave now. This is by far the worst experience I've ever had and the sad part is I bought a car from ya 3 years ago and had an awesome experience then. More

Great Experience! Highly recommend I had a great experience purchasing my 2018 4Runner TRD Off Road from Family Toyota of Burleson. There was no gimmicks and they treated me with hones I had a great experience purchasing my 2018 4Runner TRD Off Road from Family Toyota of Burleson. There was no gimmicks and they treated me with honesty and respect. Bruce is by far one of the best salesman I have ever dealt with and I can't speak more highly of him. He listened to my needs and delivered everything I asked for. I felt at east communicating with Bruce and he was very responsive. Mike in finance was great, helpful and very knowledgeable. He exceeded my expectations and got me a great finance rate. I'm extremely happy with my car buying experience here. I highly recommend these two gentleman and Family Toyota of Burleson. Tera More

Got it! I want to the dealership to purchase a Tundra with a options and color that was not on the lot. We made the deal sight unseen with the agreement they I want to the dealership to purchase a Tundra with a options and color that was not on the lot. We made the deal sight unseen with the agreement they would find my truck. A few days later with a couple ups and downs with locating one, THEY GOT IT! And I love it. Thanks, Lindsey, Cameron, Mucio and the rest of the gang. More

New purchase Family Toyota went above and beyond to help me get into a new vehicle. They showed great compassion for my circumstances and understood the bumps in Family Toyota went above and beyond to help me get into a new vehicle. They showed great compassion for my circumstances and understood the bumps in life. I cannot say enough bout this team. They are wonderful, friendly and willing to work with you. More

Mike Wassell is Awesome! Mike Wassell sold my son a Certified 2015 Camry in May 2018, then AGAIN in Oct.2018 he sold me a Certified 2018 Camry! We were both VERY pleased with Mike Wassell sold my son a Certified 2015 Camry in May 2018, then AGAIN in Oct.2018 he sold me a Certified 2018 Camry! We were both VERY pleased with the ease of the sale. Mike handled both our sales in a friendly, professional manner. We LOVE our Camry's!!! I have told everyone I know when they are ready for a good auto and a good deal at a professional dealership, Mike Wassell at Family Toyota of Burleson is the best person/place to go!! Thank you again Mike Wassell, we appreciate you!! More