Family Toyota of Burleson

Great Buying Experience! I bought a 2015 Toyota Prius from Family Toyota and the service provided by Emmanuel "Manny" Jimenez was nothing short of exceptional! Manny went out I bought a 2015 Toyota Prius from Family Toyota and the service provided by Emmanuel "Manny" Jimenez was nothing short of exceptional! Manny went out of his way to make my buying experience seamless and the the did. Manny went out of his way to ensure I received the best deal possible. Manny and the Family Toyota team went out their way to make me and every customer at the dealership that day feel like family. Manny explained one of his other customers had just bought their fourth vehicle from him. I understand why...when you strive for excellence in customer service and go out of your way to make customers feel like family, they will return! Manny and Family Toyota excelled in the customer service category! More

Purchase of a camry Raad provided a professional, courtious experience. I appreciated that he was not a “pushy salesperson” — was calm, patient with us “elderly persons Raad provided a professional, courtious experience. I appreciated that he was not a “pushy salesperson” — was calm, patient with us “elderly persons” (me & husband)—I will recommend him to our friends. More

Pretty Easy Experience We ordered a car because what we wanted was not available in the area. They gave us a fair price and an accurate estimate of the time it would take be We ordered a car because what we wanted was not available in the area. They gave us a fair price and an accurate estimate of the time it would take before it arrived. I felt like I got a good price, but the consumer never really knows so that is why I gave it only 3 stars. I also did not give 5 stars yet on quality of work because I have not had any service work done. Overall it was a good experience and compared to other car dealerships I have dealt with they were superior. If I go to buy another Toyota, I will certainly give them a chance to earn my business. More

Best buying experience Family Toyota has been the best buying experience i have ever had. They gave me the best price in the region, and even picked me up at the airport and Family Toyota has been the best buying experience i have ever had. They gave me the best price in the region, and even picked me up at the airport and toook me to the dealership. Bruce was the best salesman i have had the pleasure of working with. I would recommend Family Toyota of Burleson to anyone looking for a new vehicle, even if you are not local to them. More

Excellence service from Cheyne! Cheyne was able to help me get out from under my Charger and get me into a brand new 2018 Tundra and still save me over $100 a month! Cheyne and the Cheyne was able to help me get out from under my Charger and get me into a brand new 2018 Tundra and still save me over $100 a month! Cheyne and the others at Family Toyota listened to what my needs and wants were and were able to come through and make it happen. I highly recommend Cheyne and the employees at Family Toyota of Burleson. More

RAV4 purchase The staff was very friendly, knowledgeable and to the point. Financing choices were clear and easy. I’m happy I came here even though it was farther f The staff was very friendly, knowledgeable and to the point. Financing choices were clear and easy. I’m happy I came here even though it was farther from me. More

Loving my Camry! Cheyne Witt was incredibly helpful, helped me trade out of my car to finally get something I love, will absolutely be coming here for life. No pressur Cheyne Witt was incredibly helpful, helped me trade out of my car to finally get something I love, will absolutely be coming here for life. No pressure from start to finish More

Easy Peasy My brother did most of the talking on this deal while I was away working and I very much appreciate the team for working with me through him! My brother did most of the talking on this deal while I was away working and I very much appreciate the team for working with me through him! More

Customer Service above and beyon Cheyne is my now favorite sales car-person! Hands down to the entire staff actually, we went in looking just to look ended up walking out with our new Cheyne is my now favorite sales car-person! Hands down to the entire staff actually, we went in looking just to look ended up walking out with our new vehicle, my husband being a first time buyer we were given options and they were very helpful! We didn't realize we had left with a different vehicle than what we had ask for (engine stuff) they made everything super easy for us to be happy with what we had wanted. I cannot explain how grateful I am especially with Cheyne because he helped us as much as he could. Deff will be coming back to get another vehicle in the next months!! Cant forget about Joe! He is on top of my list too, he had everything ready to go and helped with the financial part of the process! Grateful with him too he made our payment plans happen! last but not least Mucio, who was kind enough to agree to our budget! such great staff couldn't ask for a better car shopping experience!!! More

Myman! Greg is a machine!! Can take care of his guest and run the service drive. Cares about his guest and everyone that come to family toyota. He always is Greg is a machine!! Can take care of his guest and run the service drive. Cares about his guest and everyone that come to family toyota. He always is there to help me when i need it. Great place to service your vehicle. Keep being who you are!! More