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Family Toyota of Burleson

Burleson, TX

4.9
6,384 Reviews

801 S Burleson Blvd

Burleson, TX

76028

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6,384 Reviews of Family Toyota of Burleson

May 22, 2018

Bad Service On the 21st I went to location for my 20000 mile Toyota Care service. Although I was a little over. When I got home I noticed they did not change my o More

by Mark
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Chris Bruder
Jun 06, 2018 -

Family Toyota of Burleson responded

Mark, Thank you for reaching out to us about your situation. I am troubled to learn that you were dissatisfied with your recent service experience. Our customers are our top priority, and rest assured that we will do our best to resolve any of your concerns. Please reach out to me at your soonest convenience so we can discuss a way to turn around your experience. I appreciate your time. Sincerely, Dustin Herndon General Manager 817-447-4400

May 21, 2018

wonderful and excellent service An exceptional service. Kimberly and Sierra are a wonderful team saleswomen. Very helpful and answer every question. Very happy with my experience. Co More

by A1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sierra Mickens, Kimberly Najera
May 21, 2018

2014 Subaru Impreza Cheyne Witt was a great salesman. I told him my wants, needs, and concerns and he did his best to take care of all of them. Would definitely recommend More

by Mlanran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheyne Witt
May 21, 2018

Satisfaction My experience today was exceptional. My best car buying experience by far. My salesman was very helpful and knowledgeable. Raad answered all of my que More

by RMR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stevie Landers, Raad Batayneh
May 19, 2018

Best experience ever I bought a car from Bruce completely out of state. This was my first time and Bruce made the entire process very smooth and easy. Bruce has excellent More

by Zociety
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Magallan, Joe Sabin
May 20, 2018 -

Family Toyota of Burleson responded

Thank you for taking the time to leave us your positive feedback! We are happy to know that your first experience buying out of state was with us and that it went smoothly, especially with the help of Bruce. It is great to know that Bruce provided you with great customer service and was very knowledgeable. We appreciate you recommending us we hope that you enjoy your car! Have a great day!

May 19, 2018

The in and out of dealerships lol Eric Hill, took care of me here. He always called me back when he said, stayed on top of everything making sure I stayed within my price range. Let me More

by Be_True_2_U
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hill
May 20, 2018 -

Family Toyota of Burleson responded

Thank you for sharing your great experience working with Eric! He was happy to keep you updated on the progress and stay in communication with you. Please reach out to us if you need anything else in the future.

May 18, 2018

Simplicity It was a simple and easy process working with Bruce. It was a no hassle experience and he was able to find exactly what we wanted in a timely manner. More

by 4Runner Unlimited
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Magallan
May 19, 2018 -

Family Toyota of Burleson responded

Thank you for taking the time to recognize Bruce! He was happy to help you and ensure that you had a no-hassle experience. We truly appreciate the feedback, and we hope to assist you with your future vehicle needs.

May 18, 2018

Car buying Went in to just get our rave 4 serviced and after talking with Crayton on getting a better interest rate me and my wife bought 2 new cars. Great exper More

by Nickb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Magallan, Stevie Landers, Michael Crayton, Mo Asaadi
May 19, 2018 -

Family Toyota of Burleson responded

Hi Nick, thank you for the five-star review and recommendation! Our team was happy to ensure that you were completely satisfied with your vehicles. We appreciate you taking the time to recognize our team, and we hope to serve you again if you need anything else.

May 17, 2018

Always a wonderful experience😌 We are always greeted with a warm hello and a lot of smiling faces. We love this dealership. Everyone is so professional and willing to answer any que More

by Tess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Hernandez
May 17, 2018 -

Family Toyota of Burleson responded

Hello, Thank you for sharing your honest experience. We are very glad to hear that our team was able to give you a warm welcome. We appreciate your business and hope to work with you again!

May 17, 2018

Way surpassed my expectations! Mike Wassell was incredible to work with! He was honest, quick to get things done, allowed me to go at my own pace, and friendly. More

by Dpm.12358
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wassell
May 18, 2018 -

Family Toyota of Burleson responded

Thank you for the five-star review! We are thrilled to hear that Mike took good care of you during your visit. Please let us know if we can assist you with anything further!

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