
Family Toyota of Burleson
Burleson, TX
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6,385 Reviews of Family Toyota of Burleson
Michael Boles is awesome - Jef & Gayathri Michael reached out to me via email after I had made an inquiry online. My wife was in the market for a new Highlander and Michael sent me some that h Michael reached out to me via email after I had made an inquiry online. My wife was in the market for a new Highlander and Michael sent me some that he had available and the prices. We decided we were not ready to buy yet but we were close. Michael hung in there and followed up with me every week or so just to make sure I was still looking. I appreciate that Michael was patient with me as this was a big decision for my wife. When we made an appointment to see Michael we were ready to buy. After test driving a couple we knew what we wanted and what we wanted to pay, Michael was able to make it work (I think I could've nudged him down even more though! haha). He answered every question we had about the vehicle with a correct, direct and confident answer (not too many salesman can do that) so my wife and I felt comfortable buying from him. He was up front with me as I was with him, makes for a quick and easy vehicle purchase. Our biggest goal was to leave the dealership feeling like we got a good deal and that is exactly what happened. I've already told family and friends to go see him. Thanks Michael, keep it up! I only wish you sold F-150's because I will be in the market soon, haha! More
A No-Hassle Buying Experience! We drove to Family Toyota to look at a certified used Tacoms, but realized after we got there that it didn't have all the features we wanted (my fault We drove to Family Toyota to look at a certified used Tacoms, but realized after we got there that it didn't have all the features we wanted (my fault for not reading the description). Cheyne and Faheem worked really hard to accommodate our needs, and they were eventually able to put us in a new Tacoma just like we wanted, but still within our budget. Cheyne was very patient with us, even staying past closing time to make sure the truck was detailed and ready to go. He even offered to deliver the truck, even though we live a LONG way from Burleson. And we didn't have to put up with a lot of nonsense like we've experienced at other dealerships a few miles to the north. Great place to buy a car and worth the extra drive. Keep up the good work! More
Indeed a "Family" Toyota Excellent personalize customer care. I would like to mention few names Mr. Eric, Mr. MO and Mr. Pete. I was at ease at the dealership during my recen Excellent personalize customer care. I would like to mention few names Mr. Eric, Mr. MO and Mr. Pete. I was at ease at the dealership during my recent car purchase. The salesman Mr. Eric was the best salesperson I have ever worked with. His straight talk in a polite manner and well informed information sharing on the product was excellent. Mr. MO was extremely easy to work with and his suggestions on the finances and crunching numbers were great. Finally the finance Person Mr Pete had all the answers to my questions. I am going to refer this DEALERSHIP to my family and friends. More
Great Experience Cheyne was very helpful Thank you Cheyne for all your help in looking for a car. You were pleasant and very knowledgeable about the cars we were looked by at. Thank you Thank you Cheyne for all your help in looking for a car. You were pleasant and very knowledgeable about the cars we were looked by at. Thank you More
Professional Great salesman- answered all questions quickly and thoroughly. Finance got me a very low rate- thanks. My first service has already been scheduled b Great salesman- answered all questions quickly and thoroughly. Finance got me a very low rate- thanks. My first service has already been scheduled by the dealership which is extremely helpful. I don't have to read through warranty small print to find how to schedule or get the run around on an actual service time. More
Great experience! My husband and I went into this location and walked out completely satisfied. Emanuel Jimenez went above and beyond to give us the best experience whi My husband and I went into this location and walked out completely satisfied. Emanuel Jimenez went above and beyond to give us the best experience while purchasing our new vehicle. He not only got us the best possible deal but he provided great customer service. We definitely recommend him and the Family Toyota located in Burleson, TX. More
The perfect experience! My salesman Michael was outstanding! In fact, the entire leasing experience was excellent. From sales to financing, everyone was helpful. I would n My salesman Michael was outstanding! In fact, the entire leasing experience was excellent. From sales to financing, everyone was helpful. I would not go anywhere else. More
A good process and customer service exceeding my expectation This was my first car purchase in many years. I drove all the way across DFW because this dealer had the exact Certified Used Toyota I wanted. Che This was my first car purchase in many years. I drove all the way across DFW because this dealer had the exact Certified Used Toyota I wanted. Cheyne Witt had the car spotlessly clean and he was ready when I arrived for my appointment. Cheyne took the time to explain things thoroughly, both about the car and the transaction. Since I didn't have a trade-in, I expected to come back the next week to pick up my car. Cheyne exceeded my expectation by offering to deliver the car (all the way to the other end of the Metroplex), so I wouldn't have to make the return trip. I really appreciated that. More
Fast and easy I contacted Toyota in the evening after work and had a response within an hour. A picture of the exact car I wanted was sent to me and I went in the I contacted Toyota in the evening after work and had a response within an hour. A picture of the exact car I wanted was sent to me and I went in the next morning to get my new car. In less than 2 hours I drove away with what I wanted. Manny made my experience a quick, easy and friendly one. I value my time and he did too. Best car buying relationship I have ever had! More
Good experience Not really a fan of the whole car buying experience but Michael was friendly and up front with value and expectations. Did not try to upsell or get m Not really a fan of the whole car buying experience but Michael was friendly and up front with value and expectations. Did not try to upsell or get me into something I did not want. All in all, I was very satisfied. More