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Family Toyota of Burleson

Burleson, TX

4.9
6,379 Reviews

801 S Burleson Blvd

Burleson, TX

76028

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6,379 Reviews of Family Toyota of Burleson

February 21, 2018

Amazing Planning to buy a car, Bruce is your guy, he will answer and do anything you want to know and he’ll find ways to give what you need. More

by Jp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Magallan
February 21, 2018

Helpful and honest We just purchased our second vehicle here to replace the first which was recently totaled after an accident that wasn't our fault. Thankfully because More

by Csfergy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Raim
February 21, 2018

Yes, yes, yes! I shopped for a new car for about two weeks. The experience was horrible. My phone rang all day long, my inbox was flooded with emails, and texts ga More

by Cherie Burkett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stevie Landers, Jamonn Little
February 21, 2018

Knowledgeable & Friendly I had a car that was 10 years old, and I was ready for a new car with all the new updates...especially the safety features. Derek was friendly and ve More

by lady4runner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Herndon
February 20, 2018

The best expirience It was my firsy time buying a car from Toyota to be honest I was lost when I came in. But Bruce was very friendly and nice to us. He made me feel so c More

by Jdiaz123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Magallan
February 19, 2018

good experience Visited salesman Cheyne Witt regarding newest trucks and comparison to other brands. He expressed he was new at that dealership but I was impressed wi More

by ROBIN MILLS
Recommend Dealer
Yes
Employees Worked With
Cheyne Witt
February 19, 2018

Road trip for a new truck!! From the moment I emailed Derek Herndon my experience has been great with this dealership. We drove 3 hours to find a friendly, professional dealer th More

by Wtodd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esmeralda Derat, Derek Herndon
Feb 20, 2018 -

Family Toyota of Burleson responded

Hello, Thank you for sharing your comments. We are so thrilled to hear that our team was able to help you out and make sure you were well informed. Our team always want to make sure that our customers have a very enjoyable and hassle-free experience. We appreciate your business with us and invite you to come back!

February 18, 2018

Rav4 vehicle This was a great experience. Emmanuel was very helpful and kind to my husband and I. We have gone to Toyota of BURLESON for many years now and everyon More

by Reynamor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emanuel "Manny" Jimenez
Feb 18, 2018 -

Family Toyota of Burleson responded

Hello, I am happy to know that you had a great experience and that Emmanuel was a great help to you. However, I am concerned to see that your visit with us did not merit 5-stars and would like to connect with you to learn more. We are always looking to improve our process, and your feedback could help us. I appreciate your time, and hope to connect with you at your soonest convenience to discuss a way to turn around your experience. Sincerely, Dustin Herndon General Manager 817-447-4400

February 18, 2018

Caring and professional, What else I can ask? They are very caring and professionals. "Manny" Emmanuel, took seriously our needs as a family and was a great advisor. I highly recommend him and we More

by Elba E Soto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emanuel "Manny" Jimenez
Feb 18, 2018 -

Family Toyota of Burleson responded

Thank you for the five-star review, Elba! Congratulations on the new vehicle for you and your family! We appreciate that you chose us as your dealership, and will make sure to let Manny know that he was a great advisor. Please do not hesitate to reach out to us for anything else!

February 18, 2018

Excellent Service!! Chris(in finance) and Gerrick are the epitome of what quality service represents. These guys were extraordinary in there efforts of getting us in the More

by Stefan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerrick Compton, Chris Beck, Bailey Calvin
Feb 18, 2018 -

Family Toyota of Burleson responded

Thank you for sharing your five-star experience with us! We appreciate the recommendation, and we are glad to learn that you received great service from Chris and Gerrick. We look forward to serving you again in the future.

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