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Family Toyota of Burleson
Burleson, TX
6,381 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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6,381 Reviews of Family Toyota of Burleson
September 01, 2017
My van purchase Purchased our 2nd vehicle Sa from Salesmen Bruce . As,always a quick smooth process. Always willing to work with you . Easy to take children with you Purchased our 2nd vehicle Sa from Salesmen Bruce . As,always a quick smooth process. Always willing to work with you . Easy to take children with you, my kids stay busy with the complimentary popcorn , candy, ice cream and water . Along with them watching a,movie in the movie room .will always recommend Bruce and Toyota of Burleson! More
by Jmonreal84
Employees Worked With
Bruce Magallan
August 31, 2017
Great experience . I don't like to spend a lot of time at a dealership, however Bruce had a car ready for me to view based on my interests. He gave me a great deal wi . I don't like to spend a lot of time at a dealership, however Bruce had a car ready for me to view based on my interests. He gave me a great deal without me having to wait a long time through negotiations. More
by akward
Employees Worked With
Bruce Magallan, Stevie Landers
August 31, 2017
A happy customer since the day they opened! Everyone always says having your vehicle serviced or repaired at a dealership is too expensive. In the case of this dealership, I would strongly disag Everyone always says having your vehicle serviced or repaired at a dealership is too expensive. In the case of this dealership, I would strongly disagree. We have two Toyotas and our service advisor (Ava), has been there for us since the beginning. Our Tacoma is 17 years old, with 330,000 miles, and I wouldn't consider taking it anywhere else. I can relax knowing I am not going to have someone trying to sell me services I really don't need, while being competent to recognize things it really does need that other places probably wouldn't see or have the equipment or skill to fix. Ava, thank you for always taking such great care of us, and congratulations on your recent promotion to service manager! And thank you to all of the employees who always take excellent care of us - and make our dog feel so welcome. More
by hammersfamily
Employees Worked With
Ava Winchester
August 31, 2017
Prompt, friendly knowledgable service. I took our 2013 Camry in for an oil change at 7:30 am. I told the service Rep. (Miguel) that I would like to get an oil change. After the car went I took our 2013 Camry in for an oil change at 7:30 am. I told the service Rep. (Miguel) that I would like to get an oil change. After the car went to the shop I remembered that my wife said that the usb charging port that she used for the phone had quit working so I went to Miguel and told him and he said that they would check it out. I got a cup of coffee and a Danish (nice touch) and sat down to start reading a book I had brought along to read. I am retired so I did not mind waiting. I finished the Danish and drank a cup of coffee and started to get another cup of coffee but the car was already finished. The oil was changed and the car was washed (I had just driven back home from Denver, Colorado and had collected a lot of bug residue on the front end as you could imagin.) and it was clean again! In addition I was given a list of recommended services that Toyota recommends and there was no hard sell on any of these. I was 3,000 miles short of the 60k tire tread service warranty so they looked up and gave me price on those. The service department even checked my wheel alignment and tire pressures (these were all good). Best of all my wife's cell phone port was now working (I can always use the extra brownie points.). I have been taking my car in for service at Family Toyota of Burleson for the past three years and have never been disappointed More
by r.pemberton44
Employees Worked With
Miguel
August 31, 2017
" Richard is The Man" This was my first visit to the service department after buying a 2017 Highlander last Thursday. Was there to have my windows tinted. Richard took gr This was my first visit to the service department after buying a 2017 Highlander last Thursday. Was there to have my windows tinted. Richard took great care of me and had me out in no time. Very nice waiting area with free pastries. I failed to ask if they had pizza at lunch. Things to consider when scheduling my next service appointment time! More
by Rob Klempnauer
Employees Worked With
Richard Creek
August 30, 2017
Good service Fast and good services received from the sale man Max Nguyen. Will do business again in the future and will refer friend and family if they need a new Fast and good services received from the sale man Max Nguyen. Will do business again in the future and will refer friend and family if they need a new Toyota. More
by Family5
Employees Worked With
Max Nguyen
August 29, 2017
Completely satisfied with my purchase. From the online Test Drive scheduling to when I pulled into dealership I received prompt and professional service. Bruce answered every question and w From the online Test Drive scheduling to when I pulled into dealership I received prompt and professional service. Bruce answered every question and went above and beyond to help me feel confident in my purchase. Everything was straight forward and simple. More
by Lety
Employees Worked With
Bruce Magallan
August 29, 2017
A+ Great team of employees The team at this Toyota dealership was perfect. Not pushy, very informative, polite, and overall a very positive experience. They have gained a perman The team at this Toyota dealership was perfect. Not pushy, very informative, polite, and overall a very positive experience. They have gained a permanent customer More
by Thresher
Employees Worked With
Michael Moseley, Michael Blackstock, Derek Ward
August 29, 2017
On time, on budget and as promised - you can't beat that! Thanks Skeeter for coming thru and keeping me up to date as my new car came out the night of the hurricane in Houston and safely made it to here (and Thanks Skeeter for coming thru and keeping me up to date as my new car came out the night of the hurricane in Houston and safely made it to here (and the pics to show me it was here)! Also thank you for being so thorough and giving me the best deal I could get - along with the excellence service I know Family Toyota of Burleson offers. I still can't believe it is here and just as promised to the T. This is a honest, thoughtful and professional car dealership topped with outstanding customer service. More
by happygirl
Employees Worked With
Myerl (Skeeter) Pooch, Christi Henderson
August 29, 2017
Fast, efficient, and fair Richard Creek was very helpful and kept me informed as needed. Work was completed and I am very happy! I would highly recommend Family Toyota of Burl Richard Creek was very helpful and kept me informed as needed. Work was completed and I am very happy! I would highly recommend Family Toyota of Burleson! More
by Sherrlynn
Employees Worked With
Richard Creek
