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Family Toyota of Burleson
Burleson, TX
6,381 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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6,381 Reviews of Family Toyota of Burleson
August 27, 2017
Great Experience The experience we had with this dealership was by far better than others. We accessed the Costco/Sam's Club car sales website, and decided on Family The experience we had with this dealership was by far better than others. We accessed the Costco/Sam's Club car sales website, and decided on Family Toyota on the first day because of their fast response and convenient location. More
by Car-Go
Employees Worked With
Dustin Herndon, Gerrick Compton, Stevie Landers, Gil Mclain
August 27, 2017
1st time in 60 yrs to buy a car and smile! No pressure, POLITE, overall enjoyable experience! We've bought a lot of cars in our 30+ years of marriage and this is the first time it's been enjoy No pressure, POLITE, overall enjoyable experience! We've bought a lot of cars in our 30+ years of marriage and this is the first time it's been enjoyable!! Mike W was our salesman and he showed us what we wanted, not what he wanted to sell! Go visit Family Toyota of Burleson.. we drove from Dallas and it was worth every mile!!! More
by Tony
Employees Worked With
Greg Williams, Mike Wassell, Michael Blackstock
August 27, 2017
Professional, Knowledgeable, Enjoyable, Non-Pressured We had narrowed down the style of vehicle we wanted to purchase and had shopped at several local dealerships to see the different models. Family Toyot We had narrowed down the style of vehicle we wanted to purchase and had shopped at several local dealerships to see the different models. Family Toyota had a staff that was very knowledgeable and eager to answer any questions. Arlene, our salesperson, was patient and ensured we had explored all options available to us prior to making our final decision. Courtney, the sales manager, was very accommodating and pleasant to deal with. We went back a few days after the sale to get the window tinting completed and the service department personnel was also very pleasant to work with. We are glad we made the choice to join the family. More
by johnstonrk
Employees Worked With
Joe Sabin, Courtney Crawford, Arlene Kress
August 27, 2017
Positive Experience - felt like 'family' We truly appreciated Andy Heidel's attention to listening to our concerns. We came in, to turn in our 2005 Highlander, to start a Lease arrangement f We truly appreciated Andy Heidel's attention to listening to our concerns. We came in, to turn in our 2005 Highlander, to start a Lease arrangement for a new vehicle. Andy was patient and went through several makes, test driving and listening to our back and forth, eventually finding the RIGHT car, that fit. We appreciate the family friendly environment of the dealership. I know when I must bring in the car for upkeep, I will have a comfortable place to spend some time, while the Service Dept. takes over. Bryan was awesome to work with, made everything very easy to understand. There were several delays, but it was refreshing that Andy would come to us and assure us, they were finding keys or some paperwork was being processed. He kept us informed that we wouldn't be there forever. Bryan had some challenges with his printer, says he knows its quirks, was good nature d about it but good grief, the guy needs a new printer! I LOVE my new RAV4 and know we will have it in the family for a long time. Toyota is the Best! Thanks, Family Toyota of Burleson! More
by mattjlwl
Employees Worked With
Bryan Woodard, Andy Heidel
August 26, 2017
Great experience We had a wonderful experience with the purchase of our new Toyota. DEREK and DUSTIN could not do enough to make sure we got exactly what we wanted at We had a wonderful experience with the purchase of our new Toyota. DEREK and DUSTIN could not do enough to make sure we got exactly what we wanted at the right price. No pressure, just genuine and good people. I WOULD HIGHLY RECOMMEND THIS DEALERSHIP! More
by Mamaz
Employees Worked With
Dustin Herndon, Derek Herndon
August 26, 2017
Easy and non-rushed Derek H., Michael B., and the entire staff were PHENOMENAL!! They could not do enough to make sure my buying experience was easy and relaxing!!! They Derek H., Michael B., and the entire staff were PHENOMENAL!! They could not do enough to make sure my buying experience was easy and relaxing!!! They provide GREAT customer service and were patient throughout the whole process. I will definitely use them again for any car purchase I make in the future, and HIGHLY recommend this dealership to anyone! Thanks Family Toyota of Burleson!!! S. Minier More
by S Minier
Employees Worked With
Michael Blackstock, Derek Herndon
August 26, 2017
Love the dealership! Mike Wassell did a terrific job in helping me trade in my Tacoma and buy a new one. I'm not an easy customer and he was patient and committed. It's Mike Wassell did a terrific job in helping me trade in my Tacoma and buy a new one. I'm not an easy customer and he was patient and committed. It's very unlikely I ever use another dealership or another dealer. Good job Mike! More
by selimslot
Employees Worked With
Mike Wassell
August 25, 2017
AAA+ Care Cole was professional and personable, showed extra caring for the customer while maintaining respect for the brand and the dealership. We are very ex Cole was professional and personable, showed extra caring for the customer while maintaining respect for the brand and the dealership. We are very excited about our Toyota Highlander! Thanks Cole! More
by D&H
Employees Worked With
Cole Newton
August 25, 2017
Was perfect!!! Emmanuel was awesome! He was quick to get in contact and quick on getting all the info needed to make the sale. He stay xtra late to get everything do Emmanuel was awesome! He was quick to get in contact and quick on getting all the info needed to make the sale. He stay xtra late to get everything done in order for me to be approved for the vehicle I wanted. He was very friendly I would most definitely recommend him along with this Toyota location. Thank you again I love my RAV4 More
by Jazziebaby21
Employees Worked With
Emanuel "Manny" Jimenez
August 25, 2017
buying experience Fast and easy. I found the car I wanted within a few minutes, ironed out the price and was on the road in less than two hours. Fast and easy. I found the car I wanted within a few minutes, ironed out the price and was on the road in less than two hours. More
by cevans2310
Employees Worked With
Chad Mclain
