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Family Toyota of Burleson

Burleson, TX

4.9
6,381 Reviews

801 S Burleson Blvd

Burleson, TX

76028

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6,381 Reviews of Family Toyota of Burleson

August 24, 2017

Excellent Service! It was a pleasure buying my truck from Family Toyota of Burleson. My salesman (Michael Stinett) was great, he went above and beyond to answer any ques More

by Tacoma 17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Stinnett, Michael Blackstock
Aug 25, 2017 -

Family Toyota of Burleson responded

Hello, thank you for taking the time to share your feedback. We are thrilled that we could exceed your expectations and make sure you were well informed. We will be sure to tell Mike that his help was much appreciated! If you need anything or have any questions don't hesitate to call us.

August 24, 2017

2014 Ford Edge Our experience with the Dealership was good. Clifton was very helpful and did a good job of working the deal. The only problem I had was the battery More

by jbpest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clifton Poe
Aug 25, 2017 -

Family Toyota of Burleson responded

We're happy to hear you had a positive experience at our dealership. I would appreciate the opportunity to speak with you to address your concerns about your battery and gas tank. Would you mind e-mailing me with your preferred contact so we can get in touch? Best, Dustin Herndon General Manager 817-447-4400

August 24, 2017

Excellent customer service!! Rudy was a pleasure to work with, very knowledgeable and honest. He answered all my questions and made his best effort to get us the best price on our More

by Maira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Garcia
Aug 25, 2017 -

Family Toyota of Burleson responded

We're happy to hear that you're happy with your purchase! It was a pleasure working with you and we hope to see you again!

August 23, 2017

First time buying a vehicle here After searching for weeks and miles for a toyota tacoma for our son we had nothing but a great exsperience and the best salesman to assist us once we More

by Tammie Scales
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Woodard, Mike Wassell
Aug 23, 2017 -

Family Toyota of Burleson responded

We love hearing from our happy customers, Tammie, thank you for sharing your experience with us! We appreciate your recommendation and congratulate you on the purchase of your son's Tacoma! Please don't hesitate to let us know how we can be of service to you in the future.

August 23, 2017

Manny is the best I am not a man of many words but when it comes to Manny he is the guy who make the place better last time I saw Manny he got my car ready in 15 minu More

by Nick
Recommend Dealer
Yes
Employees Worked With
Emanuel "Manny" Jimenez
Aug 23, 2017 -

Family Toyota of Burleson responded

Nick, thank you for sharing your comments. We are so thrilled to hear that Manny was able to help you out and make sure you were well informed. Our team always wants to make sure that our customers have a very enjoyable and hassle-free experience. We appreciate your business with us and invite you to come back!

August 23, 2017

Great service! Bruce knew I was looking for a 4WD for my move to North Dakota. He would send me information on vehicles that they had. One morning he called and told More

by texasdeb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Magallan
Aug 23, 2017 -

Family Toyota of Burleson responded

Bruce will be delighted to hear how much you enjoyed working with us! Congratulations on the purchase of your 4Runner, we're glad to have been of service to you. See you next time!

August 23, 2017

Service second to none. Ava and her team are just OUTSTANDING! I've been to other Toyota dealerships in DFW and they don't come close. I work in Irving and Mansfield, I lit More

by HappyCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emanuel "Manny" Jimenez, Ava Winchester
Aug 25, 2017 -

Family Toyota of Burleson responded

Hello, thank you for taking the time to share your feedback. We are thrilled to hear that our team was able to take great care of you. We will be sure to tell Ava to keep up the great work. Thank you for choosing our Toyota dealer for your service. We appreciate your business and invite you to return!

August 22, 2017

Satisfaction Max Nguyen provided me with exactly the car I wanted - he listened, provided me all the assistance I asked and the customer service was OUTSTANDING! More

by Cajun lady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I only dealt with Max Nguyen, Max Nguyen
Aug 22, 2017 -

Family Toyota of Burleson responded

We're happy to hear Max got you into the car you wanted! Thanks for working with us and taking the time to share your review. We hope to see you again!

August 22, 2017

Easy, pleasant experience I needed a "newer" car to replace my 2000 Camry. At 332,000 miles, it was time for it to semi-retire and become a backup. Gerrick greeted us right awa More

by bryan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerrick Compton, Michael Blackstock
Aug 22, 2017 -

Family Toyota of Burleson responded

Thank you for coming in and for sharing your review, Bryan! We're thrilled to have gotten you into another Camry. Congrats and we hope to see you again!

August 22, 2017

They will work to fix any issue. Went shopping for a Toyota Camry. The paperwork process didn't go as smoothly, but in the end we got the car. Max Nguyen was our salesman. He definite More

by William Luu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Beck, Max Nguyen
Aug 22, 2017 -

Family Toyota of Burleson responded

Thank you for sharing your honest review, William. We're happy to have gotten you into your Camry. Thank you for being very patient and understanding. Please let us know if there is anything else we can do for you!

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