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Family Toyota of Burleson
Burleson, TX
6,453 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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6,453 Reviews of Family Toyota of Burleson
August 22, 2017
Easy, pleasant experience I needed a "newer" car to replace my 2000 Camry. At 332,000 miles, it was time for it to semi-retire and become a backup. Gerrick greeted us right awa I needed a "newer" car to replace my 2000 Camry. At 332,000 miles, it was time for it to semi-retire and become a backup. Gerrick greeted us right away, and showed us to the cars we were interested in. He could tell we wanted to browse on our own, so he gave us the space to do just that. He and Michael in finance were both great. Friendly, easygoing people. We showed up at 9:30 am. At 1:30 pm, I drove away in a very slightly used, low-mileage Camry at a very reasonable price. More
by bryan
Employees Worked With
Gerrick Compton, Michael Blackstock
August 22, 2017
They will work to fix any issue. Went shopping for a Toyota Camry. The paperwork process didn't go as smoothly, but in the end we got the car. Max Nguyen was our salesman. He definite Went shopping for a Toyota Camry. The paperwork process didn't go as smoothly, but in the end we got the car. Max Nguyen was our salesman. He definitely did his best to fix the issue. I would recommend this dealership and ask for Max when you're there. More
by William Luu
Employees Worked With
Ronnie Beck, Max Nguyen
August 22, 2017
Problem solved! My experience with Family Toyota did not get off to a good start, but in the long run I do not see how it could have turned out any better. Arlene Ker My experience with Family Toyota did not get off to a good start, but in the long run I do not see how it could have turned out any better. Arlene Kerr, Chris Yates and Max Nguyen turned this experience into the best that I have had at a dealership. We were able to meet in the middle on my trade, they honored the price we agreed on, they minimized my time there, so I could get on with my business and spent plenty of time with me to make sure I understood everything, but the bottom line is that I left with the truck that I came to buy. I'm not easy to deal with, but these folks made the deal easy in the long run. More
by Mike
Employees Worked With
Chris Yates, Max Nguyen, Arlene Kress
August 22, 2017
Excellent Sony is a great guy! Always going above and beyond! They treat you like family! They follow up with you after the sale! All around a great dealership! Sony is a great guy! Always going above and beyond! They treat you like family! They follow up with you after the sale! All around a great dealership! More
by Djohnson
Employees Worked With
Sony (Minh) Nguyen
August 18, 2017
Jammin' Fun at Family Toyota We used to say jammin' for all things cool back in the 80's. This was a jammin' experience. Joseph and Bradley are 2 very real people. They totally w We used to say jammin' for all things cool back in the 80's. This was a jammin' experience. Joseph and Bradley are 2 very real people. They totally were there to help me filter through all the things I wanted in a vehicle. We had a lot of fun talking and they are very sweet young men. This old woman can still jam. Lol More
by katballou41
Employees Worked With
Joseph Llamas, Brad White
August 17, 2017
Fantastic Customer Service Dustin and Derek sincerely treated us like Family when we walked in the door. Dustin took the time to listen to our situation, wants, needs, and must Dustin and Derek sincerely treated us like Family when we walked in the door. Dustin took the time to listen to our situation, wants, needs, and must haves. Derek was very energetic and walked us through all the features that the Toyota Highlander has to offer. They made us feel appreciated and were dedicated to providing a stress free experience. This was the first time that we have ever leased a vehicle. All of the details were thoroughly explained to us so that we could make the best and most educated decision about whether to buy or lease. The entire process was smooth and very enjoyable. We love our new Toyota Highlander! We most definitely will lease or buy from Family Toyota of Burleson again. More
by Erick Hernandez
Employees Worked With
Dustin Herndon, Derek Herndon
August 16, 2017
New car Bruce Magellan was professinal and friendly. He Found exactly what I was looking for . I would defiantly recommend him to friends and family. Had an Bruce Magellan was professinal and friendly. He Found exactly what I was looking for . I would defiantly recommend him to friends and family. Had an awesome experience. More
by Stormy
Employees Worked With
Bruce Magallan
August 15, 2017
Very accommodating I appreciated the honesty of my salesman. He did not promise anything that he wasn't sure he could deliver. He did not tell me what I wanted to hear j I appreciated the honesty of my salesman. He did not promise anything that he wasn't sure he could deliver. He did not tell me what I wanted to hear just to make a quick sale. In return I was able to be honest about price shopping other vehicles around the DFW area. He was very patient and understanding. I will definitely make him my first call when shopping for a new Toyota or another used car. More
by green318
Employees Worked With
Gerrick Compton, Joe Sabin
August 15, 2017
Used Toyota Corolla; Excellent experience! I contacted several dealerships as I was looking for a used toyota corolla for my son. This dealership was the most transparent! When the toyota I w I contacted several dealerships as I was looking for a used toyota corolla for my son. This dealership was the most transparent! When the toyota I was coming to see was sold shortly before I arrived, they matched the price with a corolla that had 7k fewer miles on it. Not only that, but they didn't try to pressure me into buying extra coverage plans or slip extra fees into the sale contract. Absolutely impressed with my buying experience. More
by roger
Employees Worked With
Clifton Poe
August 15, 2017
Awsome Sierra was so helpful I told her my needs and she put me in a new 2017 Sierren Van. My family love it. Mrs.Ava is a Angel I've been getting my car Sierra was so helpful I told her my needs and she put me in a new 2017 Sierren Van. My family love it. Mrs.Ava is a Angel I've been getting my car service for two years and she always get me get right. She always let me know when I need to make an appointment or she do it for me. Never a bad experience with her. More
by Barbie
Employees Worked With
Sierra Mickens, Ava Winchester
