
Family Toyota of Burleson
Burleson, TX
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6,453 Reviews of Family Toyota of Burleson
Easy, pleasant experience I needed a "newer" car to replace my 2000 Camry. At 332,000 miles, it was time for it to semi-retire and become a backup. Gerrick greeted us right awa I needed a "newer" car to replace my 2000 Camry. At 332,000 miles, it was time for it to semi-retire and become a backup. Gerrick greeted us right away, and showed us to the cars we were interested in. He could tell we wanted to browse on our own, so he gave us the space to do just that. He and Michael in finance were both great. Friendly, easygoing people. We showed up at 9:30 am. At 1:30 pm, I drove away in a very slightly used, low-mileage Camry at a very reasonable price. More
They will work to fix any issue. Went shopping for a Toyota Camry. The paperwork process didn't go as smoothly, but in the end we got the car. Max Nguyen was our salesman. He definite Went shopping for a Toyota Camry. The paperwork process didn't go as smoothly, but in the end we got the car. Max Nguyen was our salesman. He definitely did his best to fix the issue. I would recommend this dealership and ask for Max when you're there. More
Problem solved! My experience with Family Toyota did not get off to a good start, but in the long run I do not see how it could have turned out any better. Arlene Ker My experience with Family Toyota did not get off to a good start, but in the long run I do not see how it could have turned out any better. Arlene Kerr, Chris Yates and Max Nguyen turned this experience into the best that I have had at a dealership. We were able to meet in the middle on my trade, they honored the price we agreed on, they minimized my time there, so I could get on with my business and spent plenty of time with me to make sure I understood everything, but the bottom line is that I left with the truck that I came to buy. I'm not easy to deal with, but these folks made the deal easy in the long run. More
Excellent Sony is a great guy! Always going above and beyond! They treat you like family! They follow up with you after the sale! All around a great dealership! Sony is a great guy! Always going above and beyond! They treat you like family! They follow up with you after the sale! All around a great dealership! More
Jammin' Fun at Family Toyota We used to say jammin' for all things cool back in the 80's. This was a jammin' experience. Joseph and Bradley are 2 very real people. They totally w We used to say jammin' for all things cool back in the 80's. This was a jammin' experience. Joseph and Bradley are 2 very real people. They totally were there to help me filter through all the things I wanted in a vehicle. We had a lot of fun talking and they are very sweet young men. This old woman can still jam. Lol More
Fantastic Customer Service Dustin and Derek sincerely treated us like Family when we walked in the door. Dustin took the time to listen to our situation, wants, needs, and must Dustin and Derek sincerely treated us like Family when we walked in the door. Dustin took the time to listen to our situation, wants, needs, and must haves. Derek was very energetic and walked us through all the features that the Toyota Highlander has to offer. They made us feel appreciated and were dedicated to providing a stress free experience. This was the first time that we have ever leased a vehicle. All of the details were thoroughly explained to us so that we could make the best and most educated decision about whether to buy or lease. The entire process was smooth and very enjoyable. We love our new Toyota Highlander! We most definitely will lease or buy from Family Toyota of Burleson again. More
New car Bruce Magellan was professinal and friendly. He Found exactly what I was looking for . I would defiantly recommend him to friends and family. Had an Bruce Magellan was professinal and friendly. He Found exactly what I was looking for . I would defiantly recommend him to friends and family. Had an awesome experience. More
Very accommodating I appreciated the honesty of my salesman. He did not promise anything that he wasn't sure he could deliver. He did not tell me what I wanted to hear j I appreciated the honesty of my salesman. He did not promise anything that he wasn't sure he could deliver. He did not tell me what I wanted to hear just to make a quick sale. In return I was able to be honest about price shopping other vehicles around the DFW area. He was very patient and understanding. I will definitely make him my first call when shopping for a new Toyota or another used car. More
Used Toyota Corolla; Excellent experience! I contacted several dealerships as I was looking for a used toyota corolla for my son. This dealership was the most transparent! When the toyota I w I contacted several dealerships as I was looking for a used toyota corolla for my son. This dealership was the most transparent! When the toyota I was coming to see was sold shortly before I arrived, they matched the price with a corolla that had 7k fewer miles on it. Not only that, but they didn't try to pressure me into buying extra coverage plans or slip extra fees into the sale contract. Absolutely impressed with my buying experience. More
Awsome Sierra was so helpful I told her my needs and she put me in a new 2017 Sierren Van. My family love it. Mrs.Ava is a Angel I've been getting my car Sierra was so helpful I told her my needs and she put me in a new 2017 Sierren Van. My family love it. Mrs.Ava is a Angel I've been getting my car service for two years and she always get me get right. She always let me know when I need to make an appointment or she do it for me. Never a bad experience with her. More