
Family Toyota of Burleson
Burleson, TX
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6,379 Reviews of Family Toyota of Burleson
Lousy service department I'm glad all these other people had a good experience at Family Toyota of Burleson because mine was far from good. I contacted them at 10:30 in the mo I'm glad all these other people had a good experience at Family Toyota of Burleson because mine was far from good. I contacted them at 10:30 in the morning to ask about having a hitch and brake/light harness installed on my 2007 Toyota Tacoma. I was told by the service manager he'd get back to me with a price for parts and install. Never heard from him. Called again a few hours later. I thought maybe I missed the call. I was told the same thing by another person. Never heard from him. Received a phone call from ANOTHER service person late in the evening that the parts place was now closed but he PROMISED he'd call me the next morning with the price for parts and install. Never heard from him either. THREE DAYS LATER I STILL haven't heard from ANYBODY from that place and now I have two days get this done before I pick up my new travel trailer. I was nice to all three of these people, even joking and laughing about how the RV place doesn't do wiring on Toyota trucks one of the biggest sellers in the country. Not one of these people gave me the common courtesy of a phone call telling if they could or could not or why they could not do this job. Well they can stick this place, I'm going to U-Haul to get this job done and find another place to service my Toyota Tacoma when the need arises. More
Great buying experience Thanks to Christian and Emanuel for a great buying experience and a really good deal on my 2014 Dodge Ram. Very courteous and likable. Will tell anyon Thanks to Christian and Emanuel for a great buying experience and a really good deal on my 2014 Dodge Ram. Very courteous and likable. Will tell anyone to call them about a vehicle, new or used. Wonderful dealership. More
Best car buying experience This was by far the best experience of buying a car I've ever had. Thank you Michael Boles. The financing was a breeze and very informative This was by far the best experience of buying a car I've ever had. Thank you Michael Boles. The financing was a breeze and very informative More
Outstanding first time ever car purchase! Mr. Bart Gillespie is a outstanding Sales Relationship Specialist! The process was so smooth. I purchased the vehicle that I wanted. I am so glad that Mr. Bart Gillespie is a outstanding Sales Relationship Specialist! The process was so smooth. I purchased the vehicle that I wanted. I am so glad that my Mom referred me to this dealership, salesperson and staff. Thank you for providing great service. From Jeremy More
Best experience by far. We had been looking for a vehicle for weeks. We have had bad experiences with other dealers just being rude and pushing sales that we did it want. But We had been looking for a vehicle for weeks. We have had bad experiences with other dealers just being rude and pushing sales that we did it want. But Joseph walked up to us as soon as we parked and approached us we told him what we were looking for and our price range. He got us exactly into what we wanted meeting our every needs. He did not force a sale on us and he made us feel comfortable informing us on everything that goes on in buying a vehicle because we were first buyers. we now love our keep liberty. So glad he was our salesman. By far best experience great sales man could definitely get you into what you want. More
Buying Car Experience Fernando was very patient and gave us a lot of information on warranties and different types of financing. He made sure the waiting time we were ther Fernando was very patient and gave us a lot of information on warranties and different types of financing. He made sure the waiting time we were there went by fast by informing us of the excellent car we were purchasing and all the great options on it. More
Buying our new Highlander SE awd We had a very good experience at Burleson Toyota. I had seen the dealership built from the ground up as I traveled I 35. Thought I would try them and We had a very good experience at Burleson Toyota. I had seen the dealership built from the ground up as I traveled I 35. Thought I would try them and I'm glad I did. More
Outstanding! I found everyone at Family Toyota to be very friendly and helpful. I went in looking for a Forerunner and didn't intend to buy one that day. Because I found everyone at Family Toyota to be very friendly and helpful. I went in looking for a Forerunner and didn't intend to buy one that day. Because I felt they were fair I ended buying one the same day. They let me take the vehicle for a couple hours. I took it to show a family member who is knowledgeable about cars and he was able to determine the number quote was a good one. I wish the whole process could have been shorter but maybe that is just one of those things about buying a car, it is going to take awhile, like flying or having a surgical procedure. Thank you to Family toyotA, I am happy you are in my community. More
A positive experience We were looking for a new 2016 Highlander with a specific set of features at the year-end clearance and found via the internet that Family Toyota had We were looking for a new 2016 Highlander with a specific set of features at the year-end clearance and found via the internet that Family Toyota had several in stock while many places had almost none. Made a 2 hour Saturday trip to come and test drive. Our salesman Skeeter Pooch was very knowledgeable and helpful - he even removed a luggage rack from another Highlander and had it installed on the one we wanted, along with a pair of body side-moldings from their stock at the Arlington dealership! Got exactly what we wanted at a good price - very pleased! More
110% effort Sony Nguyen did great at blocking and tackling for for me. We started by talking in the phone, he followed up promptly with documentation allowing me Sony Nguyen did great at blocking and tackling for for me. We started by talking in the phone, he followed up promptly with documentation allowing me to shop for competitive offers. When we drove nearly 60 minutes to test drive the vehicle Sony and his team were ready for us making it efficient for our entire family who was with me. When we had made our decision to buy, he started the paperwork before we arrived back at the dealership. Sony, the store manager, and the business manager were great to work with. I normally take off deal decals, but I will leave this one on- Family Toyota. If I get to buy another Toyota, it will be at Family Toyota. More