Family Toyota of Burleson

Very good service Mitch was very patient and made me feel very comfortable when purchasing my Toyota 4 runner. He very detailed and knew a lot about the veichle. Mitch was very patient and made me feel very comfortable when purchasing my Toyota 4 runner. He very detailed and knew a lot about the veichle. More

Excellent Team In August of this year, I bought a Rav 4 from Family Toyota and there is a reason their name starts with Family. The sales staff, accounting, service In August of this year, I bought a Rav 4 from Family Toyota and there is a reason their name starts with Family. The sales staff, accounting, service department, etc. treat you as a family member. My first experience with this dealership was getting the oil changed in my Venza and Ava was the Customer Service Representative. She provided an excellent customer experience and she is the reason I came back to trade my vehicle. This time I dealt with Mitchell and this was another outstanding experience. Mitchell was very professional, provided good customer service and provided the most pleasant experience. Mitchell has followed up to see how everything is going, just a really nice person. I definitely will return for service and when I need another vehicle. More

Great Team Everyone from Christian, our salesman, to our finance guy, JB was willing to explain every step of the very lengthy car buying process to us. Everyone from Christian, our salesman, to our finance guy, JB was willing to explain every step of the very lengthy car buying process to us. More

Excellent prices & customer service From sales to service this dealership provides exceptional service. Everyone is helpful and relaxed. I visited at least 5 other Toyota dealerships in From sales to service this dealership provides exceptional service. Everyone is helpful and relaxed. I visited at least 5 other Toyota dealerships in DFW and this was the only one that I wanted to give my business to based on their no pressure model and high customer focus. Russell, in sales, assisted me with questions at the dealership and via email (for example: sent pictures of the trunks of different used cars I was interested in). He continued to help me with other issues even after the sale was complete. Joe assisted me through financing and was upfront and personable during multiple interactions. He provided brochures and details whenever I asked. Nick in service helped me handle minor issues that arose. His pleasantly and non-patronizing demeanor were refreshing after some of the negative experiences I've been through at other auto dealerships. Plus they have a great customer lobby with wifi, beverages, and TVs. I strongly recommend Family Toyota to anyone purchasing a vehicle or having one serviced. More

Excellent Service Clifton and Asher were wonderful! They took the time to treat us right, while saving us time. We walked out with a brand new vehicle in minimum time Clifton and Asher were wonderful! They took the time to treat us right, while saving us time. We walked out with a brand new vehicle in minimum time, and were trained in all the technology as well. Stevie helped with giving us the right quote on our trade-in, while Jonathan was efficient with all the needed paperwork, too. Super nice experience! I would recommend this dealership and these professionals to anyone, anytime! More

#TheNewGuy Max had great customer service. He was new but knowledgeable. Max was very patient and thorough,and he made my first experience very enjoyable and ple Max had great customer service. He was new but knowledgeable. Max was very patient and thorough,and he made my first experience very enjoyable and pleasant. More

Frank Thompson is AMAZING! My husband and I came into Family Toyota of Burleson to purchase a vehicle on 11/15/16. We were assisted by Frank Thompson. He is by far one of the My husband and I came into Family Toyota of Burleson to purchase a vehicle on 11/15/16. We were assisted by Frank Thompson. He is by far one of the kindest, good hearted, and good spirited human beings we have ever met. He has exceptional customer service and made our car buying experience memorable. If you ever go to this dealership, ask for Frank. He is a wonderful good man. You won't regret it! Tammy & Brian More

Very fast no hassle experience Walked and walked out is what it felt like. No hassle. Great people all around. Our salesman Joseph llamas was a great salesperson quick on his feet a Walked and walked out is what it felt like. No hassle. Great people all around. Our salesman Joseph llamas was a great salesperson quick on his feet and very cool. We just let him know what we needed and within a few he had it all layed out. More

"Hassle Free" Anthony did a great job from the first time we drove up on the parking lot. He was friendly, helpful, and not so persistent and pushy. I would definit Anthony did a great job from the first time we drove up on the parking lot. He was friendly, helpful, and not so persistent and pushy. I would definitely send my friends and family his way. More

Car purchase Michael Boles was awesome. Very straight forward and no games. Respected my time. He is very friendly and helpful. Would highly recommend and will Michael Boles was awesome. Very straight forward and no games. Respected my time. He is very friendly and helpful. Would highly recommend and will shop there again. More