Family Toyota of Burleson

Satisfied customers We were greeted quickly by Sony Nguyen. He asked what we needed in our vehicle and quickly showed us our options with out us having to walk all over t We were greeted quickly by Sony Nguyen. He asked what we needed in our vehicle and quickly showed us our options with out us having to walk all over the dealership. He was very patient while my husband and I discussed our options. More

Great Customer Service Sierra was very personable and sincere. She went out of her way to make us comfortable & answered ALL our question. She communicated well & was ve Sierra was very personable and sincere. She went out of her way to make us comfortable & answered ALL our question. She communicated well & was very patient with me. Bryan, in finance did an great job in getting me a lower interest rate & explaining all my options. There was a good feeling throughout the dealership that they were wanting to " help" in any way they could!! More

Great customer service Went in for my first oil change. Ava was great. Service team finished the job in a timely fashion. Nice comfortable waiting area for their customers a Went in for my first oil change. Ava was great. Service team finished the job in a timely fashion. Nice comfortable waiting area for their customers and free WiFi More

Awesome customer service! Sony went above and beyond to help me get into a great vehicle. He did not give up until he exhausted all his options to help me. I did not feel press Sony went above and beyond to help me get into a great vehicle. He did not give up until he exhausted all his options to help me. I did not feel pressured at all. Everything was up to my deciding and everything was presented to me clear and to the point. I cannot express how much I appreciate all the hard work he did to help get me into a great vehicle and not to mention an awesome deal. I highly recommend Sony at this dealership. More

awesome service! I only went in for a recall on my car, and they treated me as if I had bought my car there. They made my car look like it was showroom quality when t I only went in for a recall on my car, and they treated me as if I had bought my car there. They made my car look like it was showroom quality when they were done. More

Zero hassle. Jennifer Delaney was great Jennifer helped us look through the inventory, get to a price without any hassle. She was friendly and did not pressure us to make a decision before Jennifer helped us look through the inventory, get to a price without any hassle. She was friendly and did not pressure us to make a decision before we were ready. More

Awesome Good day, we drove from Irving to Burleson for a new car. We did just that, our car sales person Josh Tackett, and the finance team made it happen. H Good day, we drove from Irving to Burleson for a new car. We did just that, our car sales person Josh Tackett, and the finance team made it happen. He was very positive from start to finish, and that attitude made us excited. The best experience we ever had 😃 More

Great Dealer and Service - Thanks Ava! My wife and I own a 2007 Camry and we have had it serviced at the Family since they opened. This dealer is awesome. We especially appreciate service a My wife and I own a 2007 Camry and we have had it serviced at the Family since they opened. This dealer is awesome. We especially appreciate service advisor Ava. She is always so pleasant and helpful. For example, last night I called at 5:30pm with a need because the instrument panel said something needed attention. I called and talked to Ava. She got me in the next morning first thing, Hooked the car up to the computer and told me the problem. We had not tightened the gas cap. Simple. I was back home before my wife went to work. This may not seem to be a big deal but I have another car of another make. I cannot even get in touch with service advisor to set an appointment. When I buy my next car I am buying from my Family Toyota dealer. I want to buy it from Manny. :) They really do treat you like family. More

Very patient and not pushy Get rock the salesman was great to work with. He knew a lot of information and was extremely helpful with my trade as well. They really are family, as Get rock the salesman was great to work with. He knew a lot of information and was extremely helpful with my trade as well. They really are family, as I waited which was not long at all, we sat and shared family stories. I enjoyed the finance guy Darrell who was the best man there. He knew I was on a budget and was the most patient with me and helped get more money off the final price as well... I had a wonderful experience. More

The best model for car buying experience!!! Jeff Raim is the reason why I went to this dealership. He is the best car sales man that I ever dealt with. He is very knowledgeable, provides honest Jeff Raim is the reason why I went to this dealership. He is the best car sales man that I ever dealt with. He is very knowledgeable, provides honest opinion and comes up with the best price. No other dealership could beat his price. I was able to test drive two cars and drive out of the dealership in 3 hours with a new car!!! Which is pretty awesome considering that I have to go thru 2-test drives, sales, finance and features demo! Nick Lipinski was thorough and was ready with my finance papers by the time I visited him. Everything done in 15 minutes. The best car buying experience anybody can ask for. None of the usual haggling! More