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Family Toyota of Burleson

Burleson, TX

4.9
6,384 Reviews

801 S Burleson Blvd

Burleson, TX

76028

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6,384 Reviews of Family Toyota of Burleson

June 01, 2016

Painless car purchase The most pleasant new car purchase event I have ever experienced. They worked with me on price and content and then kept me informed on delivery. Re More

by lesa.m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, Nick Lipinski, Danny (VU) Tran, Michael Mosesley, Bart Gillespie, Corey McLeroy
Jun 01, 2016 -

Family Toyota of Burleson responded

Thank you for your review! It's our pleasure to provide a pleasant and effortless purchasing experience for you. We appreciate your recommendation and look forward to seeing you in the future.

June 01, 2016

Excellent Experience with Family Toyota I never thought I would make a deliberate effort to review a car dealership, but my excellent experience with Danny Tran at Family Toyota merits a fav More

by Thom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faheem Darville, Danny (VU) Tran
Jun 03, 2016 -

Family Toyota of Burleson responded

Thom, it really means a lot to us that you took time our of your day to give us a positive review. We're happy to go our of our way to make sure you get EXACTLY what you want. Our lounges are comfortable, because you should be comfortable as comfortable as possible while you wait for your car to be serviced. We look forward to future business with you. Thanks again!

June 01, 2016

Terrific Experience!!! I highly recommend them! Everyone I dealt with was courteous and went out of the way to make sure my wife and I were happy. The used '11 Corolla we bought was priced excellent More

by Chewy_B_i_T_s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myerl (Skeeter) Pooch, Bruce Magallan, Darell Shaffer
Jun 03, 2016 -

Family Toyota of Burleson responded

Thank you for you positive review Chewy_B_i_T_s! No one enjoys being mislead, so we try to make sure that our customers know what to expect when they visit us. Thanks again for sharing your positive experience, and make sure to let us know if you run into any problems!

May 31, 2016

Best Dealership in the Metroplex Today, I purchased my first brand new 2016 Camry from them...my first brand new car in 20+ years and couldn't ask for a better sales rep, general mana More

by ChkFrmTheSouth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, Dustin Herndon, Matt Luck, Richard Valdes
May 31, 2016 -

Family Toyota of Burleson responded

Thanks for taking the time to write your review! We're so glad to hear you had a great experience during your service and purchasing visits. Congratulations on your brand new Camry! We look forward to seeing you again in the future.

May 31, 2016

Great service Family Toyota of Burleson makes things easy and fast for you to make your purchase. They make you feel like family and not just a customer. I would to More

by Tasha32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, Matt Luck, Christina Mickens, Bart Gillespie, Janet Hembey
May 31, 2016 -

Family Toyota of Burleson responded

Tasha, thanks for your review! We're glad we were able to make it easy for you during your purchase. We sincerely appreciate your recommendation, and we look forward to seeing you again!

May 31, 2016

Quick and Easy Recently bought a Sienna and had a great experience. Low pressure and friendly environment made the family feel at home. They worked with us on the More

by Geno83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, Dustin Herndon, Matt Luck, Chris Bruder, Christina Mickens, Bart Gillespie
May 31, 2016 -

Family Toyota of Burleson responded

Thank you for your review! We're happy to hear you had a great experience while purchasing your Sienna. It's our pleasure to treat you like family and make sure you receive great service. We hope to see you again!

May 31, 2016

Amazing I have never had a better experience then what I had from Family Toyota of Burleson. I will come back when I get a chance. . More

by W Landrum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, Dustin Herndon, Chris Bruder, Bart Gillespie, Corey McLeroy
May 31, 2016 -

Family Toyota of Burleson responded

Thanks for your review! It's wonderful to hear you had such a great experience with us during your visit. We'll be happy to assist you again!

May 31, 2016

Front end alignment. I was treated fairly by Service Attendant named Ava. She contacted me 2 times during my waiting time to let me know the status of my work order. Emp More

by Fish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anita Chapa, Chris Bruder, Ava Winchester
May 31, 2016 -

Family Toyota of Burleson responded

Fish, thanks for your review! It's great to know Ava and our team treated you well during your service appointment. We look forward to the chance to assist you again.

May 31, 2016

A relaxing way to end the day This is the ONLY dealership that my wife has ever been in that didn't stress her out. The entire staff was very friendly and helpful, and it really di More

by JTB88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, Faheem Darville, Matt Luck, Bart Gillespie
Jun 01, 2016 -

Family Toyota of Burleson responded

Thank you for your review! We're so glad to hear our team provided a friendly and helpful experience for you and your wife. It's great to know you didn't feel stressed during your visit. We sincerely appreciate hearing from you and we look forward to assisting you with your next purchase.

May 30, 2016

Emanuel the AMAZING!! I have never been to a car dealership before that actually takes care of the whole family like Toyota of Burleson. You walk in and they are the friend More

by Lindley family :)
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, Emanuel "Manny" Jimenez, Matt Luck, Janet Hembey, Danielle Hodges
May 30, 2016 -

Family Toyota of Burleson responded

Thanks for your review, Lindley family! It's so great to hear our team treated you like family and made sure you were very comfortable during your purchase. We're glad you love your new vehicle! We'll share your message with Emanuel, and we hope to see you in the future!

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