Family Toyota of Burleson

Excellent Customer Service We brought our '09 Camry in for a few simple maintenance issues. Nino, the service rep was polite and really listened. Our techs, Tyler and Jerry, ben We brought our '09 Camry in for a few simple maintenance issues. Nino, the service rep was polite and really listened. Our techs, Tyler and Jerry, bent over backwards to resolve our question and Gavino, the ASM found out our answer. They DID NOT charge us labor--instead explained a feature we simply didn't know about in our console controls. We, indeed, felt like family--and brought them doughnuts the next day! More

Smooth and quick The staff made it so easy, we were done in less than two hours. Staff knew what we wanted and didn't try to tack on all sorts of extras, they really The staff made it so easy, we were done in less than two hours. Staff knew what we wanted and didn't try to tack on all sorts of extras, they really listened. More

Great Service I went in for my 10,000 mile service and the service department was excellent. Richard Creek was very friendly and informative. The work was completed I went in for my 10,000 mile service and the service department was excellent. Richard Creek was very friendly and informative. The work was completed and my car washed in a very short time. More

Helpful staff Helped me with some questions and changed the oil without an appointment and did so quickly. Also washed the truck as a bonus. Friendly people. Helped me with some questions and changed the oil without an appointment and did so quickly. Also washed the truck as a bonus. Friendly people. More

You guys are awesome! I want to take the time to share my experience. I have always had a fear of car dealerships due to the overwhelming uncertainty of my deal as well as I want to take the time to share my experience. I have always had a fear of car dealerships due to the overwhelming uncertainty of my deal as well as making the right choice. I can tell you that Derrick Mickens helped me with it all. I felt truly like a family member, not only did I get a great deal but my confidence in car buying has been elevated. Stop in and ask for Derrick. A true class act! More

The Best Experience! Worked with Dustin Herndon over 6 months to find the right car for my daughter who is starting college this year. Just found the perfect car and my d Worked with Dustin Herndon over 6 months to find the right car for my daughter who is starting college this year. Just found the perfect car and my daughter is extremely excited. You guys made the process enjoyable. Thanks to everyone! More

New car 2016 camary I was so impressed with Vu Tran (Danny) and Christi in finance. I never thought I would be able to buy a new car. I was very surprised when Danny cal I was so impressed with Vu Tran (Danny) and Christi in finance. I never thought I would be able to buy a new car. I was very surprised when Danny called me to come to Family Toyota. I had applied online with several dealerships and Danny was the first to contact me. He is friendly and definitely knows his job. From start to finish everything was awesome. I highly recommend Danny and Family Toyota of Burleson. Christi in finance was very nice and professional. Thank you guys so much. More

Excited ! As a first time car buyer, I am really happy I got to choose this place to get my first car, they were friendly and worked everything out for me it wa As a first time car buyer, I am really happy I got to choose this place to get my first car, they were friendly and worked everything out for me it was awesomee! More

New 2016 Tacoma When I walked in Trey asked if he could help me or direct me to someone that I might be looking for. I told him I wanted to talk to someone about a tr When I walked in Trey asked if he could help me or direct me to someone that I might be looking for. I told him I wanted to talk to someone about a truck and he said "I can do that". I came in to the dealership to look at a certain truck I had seen previously on the website and did not have the intention of buying that day. However, everything was handled very professionally, without pressure, and the truck was just what I was looking for. Before I left my first service visit was already scheduled. From my experience I would definitely recommend this dealership. More

Real "Family" type experience 5 Stars is an understatement. No Bull, No Hassle, No rush to sign. I left there ecstatic & feeling like I'll be seeing Richard @ my next family reunio 5 Stars is an understatement. No Bull, No Hassle, No rush to sign. I left there ecstatic & feeling like I'll be seeing Richard @ my next family reunion. He made sure I was comfortable with all of my decisions going forward with my purchase. If not already, this guy should be training salesmen on a global platform. Go to this Dealership & ask for Richard Valdes. More