Family Toyota of Burleson

Purchase of 2012 F150 Upon arrival at dealership, we received a very friendly greeting from Sierra Mickens. Our sales person was Cody Carlson. He was a very friendly and Upon arrival at dealership, we received a very friendly greeting from Sierra Mickens. Our sales person was Cody Carlson. He was a very friendly and helpful team member for this dealership. His attitude was great and was also very knowledgeable in his field. Christina Mickens did an inhouse customer review with us. She was very pleasant and friendly as well. Derrick, the floor sales mgr greeted us with some iced coffee from Starbucks, and made us feel right at home. He offered his services to us and said Cody is the man to buy a vehicle from. This dealership has the perfect name, Family Toyota of Burleson. They all work together as a family and treat you, the customer, as if you are part of their family. The building is new and clean and the awesome mural you see as you walk in the front door is very unique. More

Purchase of a Toyota Tundra Derrick is a people person, his customer service is truly a rare quality that you find in this day & time. When we had a slight problem Derrick was im Derrick is a people person, his customer service is truly a rare quality that you find in this day & time. When we had a slight problem Derrick was immediately calling us & kept us updated with parts on order & service work that needs to be done. We have never met a person more resolved to give great great customer service. We will be long term customers & expect to purchase more & have service with Family Toyota as well as highly recommending them to our family & friends. Truly a great experience. More

I'm very pleased! Family Toyota of Burleson is great, they are all professional and skilled and always get me fixed up at a reasonable price. I would recommend them to Family Toyota of Burleson is great, they are all professional and skilled and always get me fixed up at a reasonable price. I would recommend them to anyone needing repairs or looking for a new ride. Thanks, Family Toyota of Burleson! More

Freindly Service, Family Atmosphere The moment we pulled into the dealership, we were welcomed by Tyler. He showed us around to the used cars, and even printed out a list of their availa The moment we pulled into the dealership, we were welcomed by Tyler. He showed us around to the used cars, and even printed out a list of their available cars in our price range. After very patiently showing us the cars we were interested in (a few even being in the service center) we picked out two to test drive. Tyler was very attentive, and informational, but also very down to earth. We felt really comfortable with the whole experience, which is quite a novelty in car shopping. After deciding on the car we were most interested in, we were still on the fence about really going for it. Tyler and his Managers allowed us to take the car home for a 24 hour "test" to see if it was the absolute right choice. Absolutely worth the drive from far north Dallas to Burleson! We came in the next day, ready to sign the paperwork, and take home our new car for good. Tyler and Kevin made the whole process simple, clear-cut, and easy, even with several options available for financing. We did not feel any pressure to buy what they wanted to sell us, and really felt like we were family. We will definitely tell everyone we know to go see the family at this dealership for a truly refreshing way to buy a car. More

Most awesome Experience Dropped by on a whim as we needed a car, but didn't know we were going to get one. Wow! Awesome experience & got a car that we love. Best ever! Mann Dropped by on a whim as we needed a car, but didn't know we were going to get one. Wow! Awesome experience & got a car that we love. Best ever! Manny Jimenez & Greg Wyrzykowski were awesome. No words to describe the experience except we will be customers forever!! More

Outstanding!!! Family Toyota of Burleson was quick, informative and very professional. Skeeter Pooch did a great job of finding exactly what we wanted and really car Family Toyota of Burleson was quick, informative and very professional. Skeeter Pooch did a great job of finding exactly what we wanted and really cared about experience and decision. Omar and Nick found the answers to the difficult question which made our decisions so much easier. What a wonderful experience.!!!! More

Quick, Easy to deal with, & professional! Highly recommend! We actually had no intentions of buying a car the same day we went to look (07/06/2015), our internet sales guy Darrell Shaffer was very attentive to We actually had no intentions of buying a car the same day we went to look (07/06/2015), our internet sales guy Darrell Shaffer was very attentive to our wants and needs. Everyone we dealt with on the sale or even the minor things such as needing a box or bag to clean out our old car was very helpful. Darrell made sure he was able to work with the finance guys to get our payments where we wanted them. Derrick Mickens got us a box and a bag to put our things in from the old vehicle. I believe his name was Matthew that helped Darrell with our trade and payment requirements and they all succeed in taking care of us! Omar in finance made our signing process quick and painless he explained all our options in detail so there was no questions. I love my Toyota Camry :) Thank you Family Toyota! More

Great Folks, Great Deal I was able to buy a new Tacoma at Family Toyota for just a little more than a four year old one was going to cost me at CarMax. Family Toyota bet the I was able to buy a new Tacoma at Family Toyota for just a little more than a four year old one was going to cost me at CarMax. Family Toyota bet the CarMax offer on my Honda Ridgeline by 2K which allowed me to keep the deal within my budget. East folks to work with, very candid and honest and easy going...unlike most dealerships. More

Thank you Family Toyota, you are the best!! :) I'm very happy with my purchase, I bought a Camry SE 2015, its a wonderful car!! this car is exactly what I wanted and they made it happened and I got I'm very happy with my purchase, I bought a Camry SE 2015, its a wonderful car!! this car is exactly what I wanted and they made it happened and I got it with a nice price too :) !! Very friendly people with smiley faces, they really make you feel as a family member, they don't play tricky games and they offer flexible choices and they work with you patiently, I recommend Family Toyota of Burleson to everyone!!! More

2 nd car purchase from Family Had such a good experience with the first purchase I had no doubt to return and purchase then 2nd car. I would recommend Family to my friends. Had such a good experience with the first purchase I had no doubt to return and purchase then 2nd car. I would recommend Family to my friends. More