Family Toyota of Burleson

Outstanding!!! Family Toyota of Burleson was quick, informative and very professional. Skeeter Pooch did a great job of finding exactly what we wanted and really car Family Toyota of Burleson was quick, informative and very professional. Skeeter Pooch did a great job of finding exactly what we wanted and really cared about experience and decision. Omar and Nick found the answers to the difficult question which made our decisions so much easier. What a wonderful experience.!!!! More

Quick, Easy to deal with, & professional! Highly recommend! We actually had no intentions of buying a car the same day we went to look (07/06/2015), our internet sales guy Darrell Shaffer was very attentive to We actually had no intentions of buying a car the same day we went to look (07/06/2015), our internet sales guy Darrell Shaffer was very attentive to our wants and needs. Everyone we dealt with on the sale or even the minor things such as needing a box or bag to clean out our old car was very helpful. Darrell made sure he was able to work with the finance guys to get our payments where we wanted them. Derrick Mickens got us a box and a bag to put our things in from the old vehicle. I believe his name was Matthew that helped Darrell with our trade and payment requirements and they all succeed in taking care of us! Omar in finance made our signing process quick and painless he explained all our options in detail so there was no questions. I love my Toyota Camry :) Thank you Family Toyota! More

Great Folks, Great Deal I was able to buy a new Tacoma at Family Toyota for just a little more than a four year old one was going to cost me at CarMax. Family Toyota bet the I was able to buy a new Tacoma at Family Toyota for just a little more than a four year old one was going to cost me at CarMax. Family Toyota bet the CarMax offer on my Honda Ridgeline by 2K which allowed me to keep the deal within my budget. East folks to work with, very candid and honest and easy going...unlike most dealerships. More

Thank you Family Toyota, you are the best!! :) I'm very happy with my purchase, I bought a Camry SE 2015, its a wonderful car!! this car is exactly what I wanted and they made it happened and I got I'm very happy with my purchase, I bought a Camry SE 2015, its a wonderful car!! this car is exactly what I wanted and they made it happened and I got it with a nice price too :) !! Very friendly people with smiley faces, they really make you feel as a family member, they don't play tricky games and they offer flexible choices and they work with you patiently, I recommend Family Toyota of Burleson to everyone!!! More

2 nd car purchase from Family Had such a good experience with the first purchase I had no doubt to return and purchase then 2nd car. I would recommend Family to my friends. Had such a good experience with the first purchase I had no doubt to return and purchase then 2nd car. I would recommend Family to my friends. More

Comfortable! Friendly! Amazing! Manny was great! Very friendly guy and helped us out very much! Will definitely be back and will also recommend him and his incredible team to other l Manny was great! Very friendly guy and helped us out very much! Will definitely be back and will also recommend him and his incredible team to other looking into purchasing a new or used vehicle. :) More

Awesome I absolutely loved the service I received and continue to receive. The lobby is really buyer friendly/kid friendly. I was able to test drive everythin I absolutely loved the service I received and continue to receive. The lobby is really buyer friendly/kid friendly. I was able to test drive everything that I wanted to. As well as compare. I would recommend the dealership to anyone that is looking for a car new or used, as well as the car salesman that was patient with me, as well as always returning my calls. More

Quick, professional with a smile Never been able to say I enjoyed a trip to the dealership but I did. Went in for an oil change and they were quick, everyone was nice and it was obvio Never been able to say I enjoyed a trip to the dealership but I did. Went in for an oil change and they were quick, everyone was nice and it was obvious the customer comes first. Had a little issue that was handled quickly and professionally! Very happy with the service here. More

Truck Purchase I do not normally like dealerships and the car buying process in general. This morning I purchased a vehicle through Family Toyota and was surprised a I do not normally like dealerships and the car buying process in general. This morning I purchased a vehicle through Family Toyota and was surprised at the difference between this dealership and staff and other dealerships in the metro plex. Richard Creek was helpful, pleasant and very professional. The vehicle was well priced on their internet site. We came to an agreement and closed the deal. There was no hassel, pressure, or excessive delays. More

Service department is lacking. I called and made a service appointment for my 2014 Toyota Avalon. I show up on time the day of the appointment to find out that "there is no record I called and made a service appointment for my 2014 Toyota Avalon. I show up on time the day of the appointment to find out that "there is no record of my appointment". I was told that I would be "fit in" without any kind of delays. After waiting for 45 minutes I was finally greeted by the person that I had actually made the appointment with, asking how long I had been there. I waited over an hour to get a 15k service (tire rotation). I didn't wait for a car wash or vacuum because "it was backed up". My time is important. I called and made an appointment so I could get in, get out, and get on with my day. This is unacceptable. More