Family Toyota of Burleson

Beyond my expectations This was the first time we have gone through a dealership and I was a bit nervous. They really did treat us like family, and made us very comfortable This was the first time we have gone through a dealership and I was a bit nervous. They really did treat us like family, and made us very comfortable in the entire process. No pressure whatsoever, and very transparent on everything. Great experience! More

Awesome Experience We went to look for a truck and and were helped right away By Bruce Magallan. He is very friendly and understood exactly what we wanted. Took all our We went to look for a truck and and were helped right away By Bruce Magallan. He is very friendly and understood exactly what we wanted. Took all our needs and wants and showed us the right vehicle for our family. Overall our experience was great Financing was also great, highly recommend by us. More

Awsome Sierra was Great, Freindly and Experienced. If it wasn't for Sierra to keep in touch I would have not gone, My intentions were to go to Austin. But S Sierra was Great, Freindly and Experienced. If it wasn't for Sierra to keep in touch I would have not gone, My intentions were to go to Austin. But Sierra Got me to family of Toyota and I don't regret it. I love The Truck. Faheem was great too More

Off to a Good Start I was drawn to the dealership based on them having the car I wanted in stock at the price I was willing to pay. Unfortunately, web information isn't a I was drawn to the dealership based on them having the car I wanted in stock at the price I was willing to pay. Unfortunately, web information isn't always accurate as the vehicle had recently been sold. I guess it was a blessing in surprise as I was able to find a more heavily optioned Tundra at only a fraction above the price I originally sought. My salesperson Josh Tackett went out of his way to make the purchase happen. When it looked as if things weren't going to work out, Josh reached into his bag of tricks to sway the managers into making the deal. Upon vehicle turnover, Josh went over every square inch of the vehicle to ensure I was informed of how things functioned. One negative to come out of this buying experience was that I noticed a few small scratches in the paint on the rear tailgate. Not a big deal though as I was certain Josh would take care of it at a time convenient to us both. More

Above and beyond your highest expectations Dustin (general manager) and Daryl (salesmen) were the best ever!! Their willingness to make sure we got the best deal and help us with our unique sit Dustin (general manager) and Daryl (salesmen) were the best ever!! Their willingness to make sure we got the best deal and help us with our unique situation. We are grateful for everything they did. Chris in service has also gone above and beyond the expected for getting our vehicle ready and very quickly as well. More

Excellent dealership! For buying new car from a dealership, the experience was great!!!! Sierra Mickens helped me a lot in the process, very nice and friendly. Not to menti For buying new car from a dealership, the experience was great!!!! Sierra Mickens helped me a lot in the process, very nice and friendly. Not to mentioned the manager worked with me to get the loan approved and the price was great. Wasn't expecting leaving with a car that day, but I did !!! I highly recommend anybody that is looking for a new vehicle to go to Family Toyota of Burleson. More

Best experiance in buying a vehicle. Tammy Rix was so very helpful in helping me select the car I really wanted. After visiting with her at Family Toyota in Burleson , I visited three ot Tammy Rix was so very helpful in helping me select the car I really wanted. After visiting with her at Family Toyota in Burleson , I visited three other dealerships to make certain Toyota was the right car for me and the dealership I wanted to be involved with. Every thing was explained to me in satisfaction . Tammy was so honest . It was an experience that I didn't receive at the other dealerships. I highly recommend Family Toyota of Burleson. More

Excellent Service Great new dealership! Toyota of Burleson is a great place to buy your new car. I would definitely recommend the staff at this dealership they are all Great new dealership! Toyota of Burleson is a great place to buy your new car. I would definitely recommend the staff at this dealership they are all very helpful, thorough and help you get the best possible deal. Richard and Rudy were courteous, friendly, knowledgeable, and professional assisting us on the purchase of our new Highlander. Love my new car and look forward to dealing with them in coming years. More

Bought out our lease We were instructed by Toyota to go to our closest dealer to handle the end of our leasing of our 2012 Toyota Camry SE. We asked Rich for information a We were instructed by Toyota to go to our closest dealer to handle the end of our leasing of our 2012 Toyota Camry SE. We asked Rich for information about our options, turn in our vehicle, lease another, or purchase the one we were leasing. Rich was helpful, but it took a very very long time to get this done. The longest wait was after we made our decision, waiting on Omar the financial guy. We had asked Rich a very questions we were concerned about and he said they would be answered by Omar. When we finally got back there, he had all the paperwork already filled out and none of our questions were addressed. He got his director (don't remember his name) and instead of explaining all the unexpected costs, he wanted to argue and just get us done and out of there. He made us feel like we were an inconvenience and insulted we had questions. He did end up waving the inventory cost (car was never on the lot), and inspection cost (just had it done in January). I also had 2 recalls done, and service was good. Since you recently opened, I recommended in hopes these things will improve. More

Happy Customer We just picked up our new Tacoma. We went to Family Toyota a few days after opening but the model with the color and options we desired wasn't availa We just picked up our new Tacoma. We went to Family Toyota a few days after opening but the model with the color and options we desired wasn't available. Sierra and Derrick were very accommodating and worked with us to factory order exactly what we wanted at a very reasonably price! More