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Faulkner Buick GMC West Chester, INC.

West Chester, PA

Overview
Employees
Reviews
4.6
2,091 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC! Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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705 Autopark Blvd.

West Chester, PA

19382

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Showing 2,091 reviews

August 04, 2025

Very satisfied with the fast scheduling, the handling of the inspection, and the staff courtesy. More

by LYNLFINK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 01, 2025

Bernard is the most unprofessional service director I’ve ever dealt with!!! Rude and arrogant More

by jim49e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bernard Gunn
1.0
This rating includes all reviews, with more weight given to recent reviews.
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August 01, 2025

Clean building and office neat uniform employees very professional they take pride in there work i was taken care of very well my car seat was cover so was the floor very happy More

by CALVINJORDAN9219.CJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Gunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Hi Calvin, thank you for taking the time to leave a review for us at Faulkner Buick GMC of West Chester. We're happy we could meet your expectations!

August 01, 2025

Excellent service nice people to work with would recommend them to others to buy a car More

by CDELSORDO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Magali Declet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for your kind words! We’re delighted to hear you had an excellent experience and enjoyed working with our team. We truly appreciate your recommendation and look forward to helping you or anyone you send our way in the future!

August 01, 2025

I had a great experience and I am very happy with my purchase. Thank you! More

by SHIGHT610
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank YOU for choosing our team to help you with your car buying. We are so glad that you enjoyed working with our team and the whole experience.

August 01, 2025

Very good service and didn’t have to wait to long for my car to get done More

by njweidner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Aug 04, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

July 31, 2025

Service desk associate was friendly and professional. Service was completed quickly and allowed me to get on with my day. More

by L.DUWEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for sharing your experience! We’re glad to hear our service desk associate was friendly and professional, and that your service was completed quickly so you could get back to your day. We appreciate your feedback and look forward to helping you again!

July 29, 2025

Worked quickly to get my purchase completed. ...friendly staff, prompt communication from my sales person. More

by LMARKW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Simonelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam
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Aug 04, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for your feedback! We’re glad to hear our team worked quickly to complete your purchase and that you found everyone friendly with prompt communication. We appreciate you choosing us and hope you’re enjoying your new vehicle!

July 29, 2025

Faulkner provides great service and affordable efficiency. Very professional and helpful. I highly recommend Faulkner for your repair and service needs. More

by Jharrisaalm0716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent and Vic
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Aug 04, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the wonderful review! We’re glad to hear you found our service professional, affordable, and efficient. Your recommendation means a lot to us, and we look forward to helping you with any future repair or service needs. Thanks again for choosing Faulkner West Chester!

July 29, 2025

They where good sales people they took care of me they let me drive 🚗 the truck by mine self More

by GREGG. J. EVOLI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Delgott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you, Gregg! We’re happy to hear that our sales team took good care of you and gave you the chance to test drive the truck on your own. It’s important to us that you feel comfortable and confident during the process. Enjoy your new vehicle!

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