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Faulkner Buick GMC West Chester, INC.

West Chester, PA

Overview
Employees
Reviews
4.6
2,098 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive ...
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705 Autopark Blvd.

West Chester, PA

19382

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Showing 2,098 reviews

August 14, 2025

Dan was great to work with. It was a tough situation and he helped make it as easy as possible. More

by SKIBIKEONE
Recommend Dealer
Yes
Employees Worked With
Dan
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August 12, 2025

A good GMC dealership that I have purchased vehicles from for over 20 years . Large service department and friendly sales staff. More

by Land Art
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Magali Declet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for your continued loyalty over the past 20+ years! We're truly grateful for your trust in our team and are thrilled to hear that you've consistently had positive experiences with both our sales and service departments. It’s customers like you who make what we do so rewarding. We look forward to serving you for many more years to come!

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August 10, 2025

The service staff is always so professional and helpful. the entire organization makes us feel as though our business is appreciated. More

by DEIRDREDOYLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Gunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Hi Deirdre, thank you for taking the time to leave a review for us at Faulkner Buick GMC of West Chester. We're happy we could meet your expectations!

August 09, 2025

Addressed my issues quickly and gave good recommendations for my car, but not pushy about it to get them done. More

by lindalu61
Recommend Dealer
Yes
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Aug 11, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you, Linda! We're glad to hear that your concerns were addressed promptly and that our team could offer helpful recommendations without any pressure. It's important to us that you feel informed and comfortable every step of the way. We appreciate your trust and look forward to seeing you next time!

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August 09, 2025

They are very efficient and do great follow up. They care about the work. No More

by lindalu61
Recommend Dealer
Yes
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Aug 11, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you, Linda! We truly appreciate your kind words. It's great to hear that our team's efficiency and follow-up made a positive impression. We genuinely care about the work we do, and it means a lot to know that it shows. Looking forward to seeing you again!

August 08, 2025

Megali, Ken, and Corey were fantastic. The time Megali spent with us going over the computer system in the truck was great The overall experience at this dealership was excellent. More

by JMH11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Simonelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Magali Declet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken and Corey 5 stars each
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Aug 11, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Hi JMH, Thank you so much for sharing your experience! We’re delighted to hear that Megali, Ken, and Corey took great care of you and that Megali’s time going over the truck’s computer system was helpful. It’s wonderful to know your overall experience with us was excellent! We truly appreciate your kind words and look forward to serving you again in the future.

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August 07, 2025

Unbelievably great. Everything went as planned. From timing to price. Would recommend to others. Easy setup for appointment. Drop off went smoothly. Great communication. More

by JFRIES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the awesome review! We're thrilled everything went as planned and that the process—from scheduling to drop-off—was smooth and easy for you. We appreciate your recommendation and look forward to seeing you again!

August 07, 2025

Service was good, great communication, definitely easy to schedule. Vinnie was very responsive when questions were asked. More

by MERAGLIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Cavalcante
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Aug 08, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great feedback! We’re glad to hear you had a smooth experience with our service team. Vinnie will be happy to know his responsiveness made a positive impact. We always aim to make scheduling and communication as easy as possible, and it’s great to hear we delivered on that. We appreciate your support and look forward to helping you again in the future!

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August 06, 2025

Leslie worked above and beyond to get my repairs done on the 2017 Sierra, including inspection and an oil change too! She pulled out all of the stops to get the repair costs within the quoted specifics. Tha More

by Rachel Kaja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Gunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Hi Rachel, Thank you so much for the fantastic review! We're thrilled to hear that Leslie went above and beyond to take care of your 2017 Sierra. She truly is a rockstar, and we’re lucky to have her on our team. We’ll be sure to pass along your kind words — they’ll mean a lot to her! Thanks again for trusting us with your vehicle. We’re always here when you need us!

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August 06, 2025

Quick, pleasant and professional. In and out in much less time than I anticipated beforehand. More

by jhaney54
Recommend Dealer
Yes
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Aug 08, 2025 -

Faulkner Buick GMC West Chester, INC. responded

We appreciate you taking the time to write us a review, JHaney! Please let us know if we can do anything else to help!

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