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Faulkner Buick GMC West Chester, INC.
West Chester, PA
1,947 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC!
Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,947 reviews
March 13, 2025
Tried to purchase this from a closer location as this location is over 2 hours away and I was already working with someone that advised me that they could get cars from any Faulkner location. When location is over 2 hours away and I was already working with someone that advised me that they could get cars from any Faulkner location. When the manager called this location they were advised that the vehicle had already sold. The inquiry I sent from my online search emailed me and indicated they in-fact still had not what I was expecting since the day prior it was “sold” Joe indicated that not all Faulkner are owned by the same “Faulkner” but not sure why if it’s not all the same Faulkner its on the tobesure website with all other locations including this locations inventory More
by Miller
Verified Customer
March 13, 2025
They offer great service. Prompt, knowledgeable and pleasant. Very reliable, clean and comfortable waiting room. Prompt, knowledgeable and pleasant. Very reliable, clean and comfortable waiting room. More
by JONNAMCCOY
March 13, 2025
Vincent is the best customer advocate you could ask for. I have had issues with the dealership and the service rep always pushing to upsell and not delivering, even doing the work after I had said NO Vince I have had issues with the dealership and the service rep always pushing to upsell and not delivering, even doing the work after I had said NO Vincent did everything he could to make a tough situation understandable and complete. He had put my trust back into the dealership’s service department - I will only deal with him going forward. More
by BUZZIMJTIC
Employees Worked With
Vincent
March 13, 2025
Great service. Friendly, courteous staff. Great experience. I will be back for all my service needs Friendly, courteous staff. Great experience. I will be back for all my service needs More
by emperor2k9
Employees Worked With
Vincent Cavalcante. There was also a young man I checked in with. Also the cashier(who is a chiefs fan). I dont remember their names,sorry..
March 13, 2025
great experience! extremely friendly staff!! i love my new to me car!! they made the car buying experience easy and relaxing. extremely friendly staff!! i love my new to me car!! they made the car buying experience easy and relaxing. More
by APRIL72FOOL
March 12, 2025
always have a good experience when dealing with Faulkner Buicks service department. Good communication and fixed right Buicks service department. Good communication and fixed right More
by TSWEENEY20
March 11, 2025
Always a great job done never had any problems and we love Leslie She does a great job love Leslie She does a great job More
by Langslawncare99
March 11, 2025
I wanted to have the service done on my car while I waited.. I did not expect to wait 2 hours to have a scheduled oil change and tire rotation. waited.. I did not expect to wait 2 hours to have a scheduled oil change and tire rotation. More
by mcjdbrennan
Employees Worked With
March 11, 2025
Perry and everyone that helped us were excellent. They truly care about what the customer needs and wants. The customer service and positive and friendly atmosphere made me feel welcomed. I would cer They truly care about what the customer needs and wants. The customer service and positive and friendly atmosphere made me feel welcomed. I would certainly recommend the entire team. More
by FELICECPARKER
