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Faulkner Buick GMC West Chester, INC.

West Chester, PA

4.7
2,116 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC! Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
Contact Dealership

705 Autopark Blvd.

West Chester, PA

19382

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Showing 2,116 reviews

September 28, 2023

Always super accommodating, friendly and thorough! Kudos to all the wonderful staff at your facility. More

by AMCQ2829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

September 28, 2023

He’s not very friendly. Didn’t even say thank you. Thankfully I won’t have to deal with him anymore. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Jimenez
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2023

Everything went very well - I gave 5 star reviews - I should not have to write an essay on top of that. I will be opting out of future reviews More

by B.GROGRAN
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Faulkner Buick GMC West Chester, INC. responded

B.Grogran, thank you so much for the review. We do apologize if you feel our review process is too much. We will review your comments with our management team.

September 28, 2023

Leslie was an excellent service associate. Car was done in a timely manner and on estimate received. More

by schrei.joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the great review, Joseph! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

September 25, 2023

Leslie had been very helpful with several warranty issues. She has worked to resolve a dispute with an outside vendor. She has a very nice temperament and genuinely addressed my concerns. More

by kruers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Faulkner Buick GMC West Chester, INC. responded

kruers, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

September 24, 2023

They text you whenever maintenance is up come on your vehicle which is a great thing with my busy schedule. More

by PJLDUFFY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Gunn
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Demarco
Sep 29, 2023 -

Faulkner Buick GMC West Chester, INC. responded

We appreciate you taking the time to write us a review, PJLDUFFY! Please let us know if we can do anything else to help!

September 23, 2023

The dealership is very nice and the staff is very friendly and knowledgeable. Overall a nice place to shop for a car. More

by KCON380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review, KCON! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

September 23, 2023

Service was outstanding. Agent was efficient and knowledgeable. Kept me informed throughout the service process. More

by JNFISCHER23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Demarco
Sep 29, 2023 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

September 23, 2023

Always pleasant and courageous. Very efficient and on time with work, make an appointment and your vehicle will be taken More

by BTCT1100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave McQuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Faulkner Buick GMC West Chester, INC. responded

Thanks for sharing your experience with us, BTCT! If there is anything else we can do to help just let us know! Have a great day!

September 22, 2023

Faulkner GMC service department has always serviced me wit fantastical service. Highly recommend them for your vehicle needs. More

by richardttrautman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Gunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffani Wynn
Sep 29, 2023 -

Faulkner Buick GMC West Chester, INC. responded

We're so glad to hear it! Thank you for the great review, Richard! We're always here to help if anything else comes up!

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