Faulkner Buick GMC West Chester, INC.
West Chester, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Service. Oil change. New brakes When I call for an appointment I don’t have to wait to get an appointment. I usually stay and wait for my car and Jim is very informative as to what I When I call for an appointment I don’t have to wait to get an appointment. I usually stay and wait for my car and Jim is very informative as to what Is being done to my vehicle and what needs to be done and how much it will cost. I’ve been going to Faulkner for years and I trust his judgement on the work needed. More
Amazing Service So happy with the level of service I received at Faulkner GMC. The team is so professional and they all appear to enjoy the work they do. That makes y So happy with the level of service I received at Faulkner GMC. The team is so professional and they all appear to enjoy the work they do. That makes you feel as though they’ll take care of your car as if it’s theirs. More
Excellent Experience From Mr. Brett to all I find the car via Cars.com. Contacted the dealership and the response was quick. My visit was handled by Brett. He was very knowledgeable and answe I find the car via Cars.com. Contacted the dealership and the response was quick. My visit was handled by Brett. He was very knowledgeable and answered all my questions. I think I got a straight answers and was able to conclude the deal on the spot. Karl handled the purchase aspect of the deal. He was exceptional as well. Overall, excellent experience and happy to meet all the staff. More
maintance service The service people quickly take care of your needs. They are always friendly and extremely helpful regardless of how busy they are. After service the The service people quickly take care of your needs. They are always friendly and extremely helpful regardless of how busy they are. After service they go over all the repairs that were necessary. More
Excellent sales staff & Great experience as usual We were greeted by Bryant Pullins (24 years sales experience) as soon as we entered the showroom and began viewing the car we wanted. He was very help We were greeted by Bryant Pullins (24 years sales experience) as soon as we entered the showroom and began viewing the car we wanted. He was very helpful in answering all our questions and arranging a test drive. Thanks to Michael Strohmetz (the General manager) for his assistance. You have an excellent facility.They were able to find in their stock the exact car I wanted at a reasonable price. Hope will do business with you again. WIsh you and your company with success. More
45,000 Mile Service I dealt with Jack who is very competent, courteous and accommodating. I stopped in the day before and was told to drop off car the next morning. I ex I dealt with Jack who is very competent, courteous and accommodating. I stopped in the day before and was told to drop off car the next morning. I explained my problem but the dash light, service engine light had gone off in the morning, after being on for 2 days. Since I was due for 45,000 mile service I agreed to their doing it. I dropped car off on my way to work and by 11:00 I received a call that it was done. The driver picked me up to get it. Very timely More
state insp ~ routine maintenance Everything was ~ I guess. We took car in at about 0800 and it wasn't ready until after 1500. I was told that our car was put on low priority (my term) Everything was ~ I guess. We took car in at about 0800 and it wasn't ready until after 1500. I was told that our car was put on low priority (my term) because those who were waiting received higher priority. I don't think that is fair. Just because we don't sit and wait doesn't mean we don't want service and car returned ASAP ~ agree? More
Great experience!!! Our recent visit to Faulkner brought us to purchase our 2018 Yukon. Tom Delgott was amazing with facts and details that helped us reach our decision. Our recent visit to Faulkner brought us to purchase our 2018 Yukon. Tom Delgott was amazing with facts and details that helped us reach our decision. We purchased our previous GMC truck from Tom and wanted to continue our relationship with him and Faulkner. Staff assisting with the purchase were top notch. A great experience!!! More
Excellent Service Friendly and prompt as usual. Great communication throughout the process and willing to go out of their way to ensure that I'm in the loop during the Friendly and prompt as usual. Great communication throughout the process and willing to go out of their way to ensure that I'm in the loop during the service. More
Pleased! From the start, Bryant, our salesman was truthful and down to earth! Due to his trust, and the overall deal of the vehicle, we did not hesitate to buy From the start, Bryant, our salesman was truthful and down to earth! Due to his trust, and the overall deal of the vehicle, we did not hesitate to buy the SUV! The owner is also a trustworthy man who cares about his customers and employees! More