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Faulkner Buick GMC West Chester, INC.
West Chester, PA
1,355 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC!
Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,355 reviews
May 25, 2018
Wonderful experience I live in Newark, DE. I tried a closer dealership but the service was not the same so I'm back!. Jim Keyser is geat! I live in Newark, DE. I tried a closer dealership but the service was not the same so I'm back!. Jim Keyser is geat! More
by FMTWAT
Verified CustomerEmployees Worked With
James Keyser
Helpful May 25, 2018
Very pleasant service shop, great job with my car! I called Paul on a spare of the moment to see if he could fit my car in as it was making an odd sound. Paul said bring it in. Jack took it in right aw I called Paul on a spare of the moment to see if he could fit my car in as it was making an odd sound. Paul said bring it in. Jack took it in right away, fixed the problem and outta there in a jiffy. Great service as always and a pleasant atmosphere. Good job as always to Paul and the team there! More
by robertloftis
Employees Worked With
Paul Johenning, Jack Platt
May 24, 2018
Quick and friendly service department I recently needed to get my state inspection done. I was able to get the day and time I needed and when I got there, I was told it would take a litt I recently needed to get my state inspection done. I was able to get the day and time I needed and when I got there, I was told it would take a little over an hour and they were right on time! More
by lbussom
Employees Worked With
Jack Platt
May 24, 2018
Acadia Tom was great! Went through multiple options of suvs with him and got everything narrowed down primarily via text. Quick and easy process. Love our n Tom was great! Went through multiple options of suvs with him and got everything narrowed down primarily via text. Quick and easy process. Love our new Arcadia! More
by CLEANINGFORCURESLLC
May 24, 2018
Service The service department personnel were very helpful, courteous, professional and responsive. They reviewed a number of items with me before determining The service department personnel were very helpful, courteous, professional and responsive. They reviewed a number of items with me before determining an appropriate set of services. More
by AJPAPSON
Employees Worked With
Other Employees :
Paul Johenning, Jack Platt, Ted Donnon, James Keyser
May 21, 2018
Always a great experience with Leslie who is the best. She Leslie is the best and that’s why I come to Faulkner and why I purchased my car there. She is professional, pleasant and knowledgeable and delivers ex Leslie is the best and that’s why I come to Faulkner and why I purchased my car there. She is professional, pleasant and knowledgeable and delivers excellent customer service. More
by DONNA4C
Employees Worked With
May 20, 2018
Great as usual Faulkner has been my dealer for over 30 years. Good people. They are always helpful even when I have an emergency and show up without an appointment Faulkner has been my dealer for over 30 years. Good people. They are always helpful even when I have an emergency and show up without an appointment. More
by HAPPYLADY103
Employees Worked With
James Keyser
May 17, 2018
Excellent Service I had a problem with my 2008 Yukon Denali with a communication error. I had taken it to two other places (one was a dealer) had other work done on it I had a problem with my 2008 Yukon Denali with a communication error. I had taken it to two other places (one was a dealer) had other work done on it but did not fix the problem. Took it to Faulkner and they found the problem and fixed it. Excellent service and communication with their customers. Anytime I have a problem going forward with my Yukon, I will be taking it to Faulkner. I want to thank Jim and his associate for their Excellent work on my Yukon. Thanks so much for your great service. More
by kelleysm05
Employees Worked With
James Keyser
May 16, 2018
SERVICE VISIT bought my 2018 Yukon xl at Faulkner, came in for first service, service is always great. My service advisor is the BEST. highly recommend this deale bought my 2018 Yukon xl at Faulkner, came in for first service, service is always great. My service advisor is the BEST. highly recommend this dealership More
by SHELLEY6
Employees Worked With
Tony Mazzola, James Keyser
May 16, 2018
Excellent Jim and all service personnel were quick to get the work that needed to be completed done as guickly as possible in the time needed Jim and all service personnel were quick to get the work that needed to be completed done as guickly as possible in the time needed More
by DONSBUNKER
Employees Worked With
Jim
