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Faulkner Buick GMC West Chester, INC.

West Chester, PA

4.6
1,954 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC! Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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705 Autopark Blvd.

West Chester, PA

19382

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Showing 1,954 reviews

August 02, 2024

Faulkner Buick GMC in West Chester, PA is a great dealership! Everyone is so knowledgeable and always friendly. From the sales team to the service team, they really treat you right! Over the years More

by DCELISON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Strohmetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Delgott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

August 01, 2024

Very responsive, professional. Leslie in particular has a long history of outstanding customer service. Would recommend. More

by eendslow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for trusting us with your vehicle's maintenance needs and making Faulkner West Chester your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

August 01, 2024

Thank you so much I appreciate it. Alway love the service is great I have no problems More

by SBUTLER4231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : New guy also
Aug 05, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the recommendation, Sbutler!

August 01, 2024

Great communication. Prompt appointments. Friendly staff. Best dealer in the area that I have dealt with. More

by CURTM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We are so glad to hear this, Curt! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

August 01, 2024

I’ve been going to Faulkner for over 25 years The sales team is unbelievable and the service is awesome. Won’t buy a vehicle anywhere else. More

by DUANE32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Bonifazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years. Congratulations!

August 01, 2024

Rusty took good care of me, got me in right away and the repair was done sooner than estimated. Everything was managed very smoothly. My only recommendation for this facility is that they upgrade the accomm More

by b_sladky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the kind words regarding our service department, B_sladky. We will look into upgrading our accomodations for our waiting customers! We appreciate your feedback.

August 01, 2024

Very professional and top notch service. They went above and beyond to provide me with excellent service More

by KVANAMAN56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Vanaman
Aug 05, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Kvanaman, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

August 01, 2024

Good service came in for airbag service and had other service performed clean throttle body and flush cooling system I plan on keeping my truck so it's nice that your mechanics know when you should have More

by Cheese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Hi Cheese, thank you for sharing your positive experience with our Service department. We strive to meet our customers' needs and are delighted to have been able to assist you.

July 31, 2024

Vince was very helpful the Mike was incredibly thorough. Whole experience was quick and easy. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince
Aug 01, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thanks for sharing your experience with us, Sam! If there is anything else we can do to help just let us know! Have a great day!

July 31, 2024

Everything was great! I felt like a major VIP from the time I walked through the door until the time I left. More

by JCARRACAPPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Cavalcante
Aug 01, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

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