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Faulkner Buick GMC West Chester, INC.

West Chester, PA

4.6
1,998 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC! Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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705 Autopark Blvd.

West Chester, PA

19382

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Showing 1,998 reviews

June 06, 2024

Have done deals with them before, very friendly dealership. Love Buick cars, so made the experience easier. More

by KJAKRAZY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryant Pullins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Kja, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

June 06, 2024

The oil change went well in a timely manner. Excellent customer service from everyone I encountered that day. More

by eileenwe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thanks for sharing your experience with us! If there is anything else we can do to help just let us know! Have a great day!

June 06, 2024

Really like the friendly and knowledgeable staff. They truly listen and complete services in a timely manner. More

by ANNAMARYPADILLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We're so glad to hear it! Thank you for the great review, Anna! We're always here to help if anything else comes up!

June 06, 2024

The sales rep service was wonderful. When I found a headlight out he got it fixed. But the back light on the trunk I couldn't get it fixed when mentioned and found a squealing noise. I b More

by BERRYVONG666
Recommend Dealer
Yes
Employees Worked With
Perry Bonifazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave McQuiston
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you very much for such a great review, Berryvong! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

June 06, 2024

It is always a pleasure to work with Leslie. She is always pleasant and a good listener. More

by webarnette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the great review! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

June 06, 2024

Great people Long wait for a 45min recall repair Paw prints all over the fenders and hood,steering wheel Clean up your mess Didn't get washed More

by DOWNINGTOWNWEST215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brett Paden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Jimenez
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

Luis has always been great to work with. I have always had great experience with everyone at Faulkner. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Gunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the great review, Ken! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

June 05, 2024

Great service and fast. Took care of repairs while I waited. Service advisor was great to deal with. More

by TDANZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Gunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

June 05, 2024

They were great. Kind, respectful and helpful. The place is clean, comfortable. Thanks for all you do! More

by GIZMOBABY78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

June 04, 2024

Efficient and welcoming — work done in timely fashion — will return while car is under warranty More

by DKWALLSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the great review, Dkwallsmith! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

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