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Faulkner Buick GMC West Chester, INC.

West Chester, PA

4.6
1,946 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC! Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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705 Autopark Blvd.

West Chester, PA

19382

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Showing 1,946 reviews

January 14, 2024

Very prompt service really appreciate the experience I had Called last minute and was able to get in right away More

by JJ
Recommend Dealer
Yes
Employees Worked With
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Jimenez
Jan 15, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We appreciate you taking the time to write us a review, JJ! Please let us know if we can do anything else to help!

January 14, 2024

I've been dealing with Faulkner in West Chester for many years and am completely satisfied with the sales and service team. More

by CRSTEFFY
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leslie Hurst
Jan 15, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thanks for sharing your experience with us, CRSTEFFY! If there is anything else we can do to help just let us know! Have a great day!

January 14, 2024

Always smooth Perry and John Simonelli always work to get me the best deal possible More

by MIKE@MCCOLLUMINS.COM
Recommend Dealer
Yes
Employees Worked With
Perry Bonifazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Perry Bonifazi
Jan 15, 2024 -

Faulkner Buick GMC West Chester, INC. responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

January 14, 2024

Quick service and the complimentary wash is a plus. I look to doing more business with them in the future. More

by 1976TPK
Recommend Dealer
Yes
Employees Worked With
Rusty
Jan 15, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Hi 1976TPK, thanks for the recommendation. Our team at Faulkner Buick GMC of West Chester values your feedback and looks forward to seeing you again soon.

January 14, 2024

Could not have had better service. Leslie was very friendly and professional. My vehicle was clean and ready for me in no time. Thank you More

by KKCJOE
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leslie Hurst
Jan 15, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review, KKCJOE! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

January 14, 2024

We had an issue with another dealership and our vehicle was towed to Faulkner. Luis and his team fixed the issue quickly and had us back in the road in no time. Luis was very professional and was great to More

by hbhargreaves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Jimenez
Jan 15, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

January 14, 2024

State inspection and oil change all done satisfactory Very pleased with service and the personnel More

by SHELBELLDANIEL
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leslie Hurst
Jan 13, 2024 -

SHELBELLDANIEL responded

Very happy with service I receive from this dealership.

January 14, 2024

Fast friendly, they explained everything. I love this place. Great team from the GM on down. Always a good experience here. More

by PMCSTRAVOG
Recommend Dealer
Yes
Employees Worked With
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Jimenez
Jan 15, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We appreciate you taking the time to write us a review, PMCSTRAVOG! Please let us know if we can do anything else to help!

January 14, 2024

Always a pleasant experience although I seem to have trouble using my Rewards points against my bill. Rewards never came off my bill at checkout and when I texted Leslie she/no one responded. Rewards sy More

by pittsloan
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leslie Hurst
Jan 15, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the review of our dealership! We apologize for the issues you are having regarding the user experience and rewards balance. We will make sure to address this internally to fix this for you!

January 14, 2024

Great problem solving; clearly reviewed options with this customer; ensured customer decision was carried out. More

by Lewis_1513
Recommend Dealer
Yes
Employees Worked With
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Jimenez
Jan 15, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We appreciate you taking the time to write us a review, Lewis! Please let us know if we can do anything else to help!

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