Faulkner Buick GMC West Chester, INC. - Service Center

Service department is responsive and reliable. You buy a car less frequently than you visit the service department. While my last new car buying experience was excellent, having a great working r You buy a car less frequently than you visit the service department. While my last new car buying experience was excellent, having a great working relationship with the service department is really important to me More

Vince Cavalcante has provided phenomenal client service. Our 2022 GMC Yukon XL Denali has unfortunately been in Faulkner’s shop 4 times this year with battery drain issues, and he’s always responsive to our Our 2022 GMC Yukon XL Denali has unfortunately been in Faulkner’s shop 4 times this year with battery drain issues, and he’s always responsive to our needs including coordinating loaner cars that are comparable in size as well as discussing extended warranty and trade in options if we decide to go that route. More

Reliable local dealership in West Chester area. Good service, but make sure to call if you want a waiter appointment. Preferred over local dealership in DE, less crowded, better wait room. Good service, but make sure to call if you want a waiter appointment. Preferred over local dealership in DE, less crowded, better wait room. More

I experienced Great service, great communication from my service manager, he explained everything during the entire process service manager, he explained everything during the entire process More

Very pleased with Personnel & Service wish it was closer to my Residence as its 18 miles to my Residence as its 18 miles More

Perfect timing and full service completed quickly. Will be back next service trip, staff was polite and responsive to my needs Will be back next service trip, staff was polite and responsive to my needs More

Amazing customer service from a friendly and considerate staff. From the moment I walked in, I was immediately greeted and helped. staff. From the moment I walked in, I was immediately greeted and helped. More

Ty-Reese is an awesome service writer. He is always consistent with notifications, both by phone and text. He is a keeper. Dealer fixed a difficult issue after I explained in detail the pr He is always consistent with notifications, both by phone and text. He is a keeper. Dealer fixed a difficult issue after I explained in detail the problem. Thank you Faulkner and I will be buying my next truck here. More

Ty-Reese was very friendly and helpful. I appreciate the extra steps he put forth in getting my vehicle serviced correctly. Thank you, Michael I appreciate the extra steps he put forth in getting my vehicle serviced correctly. Thank you, Michael More

Everyone at faulkner is a pleasure to work with. They diagnose and fix the problems 100% everytime! I cant thank them enough!! They diagnose and fix the problems 100% everytime! I cant thank them enough!! More