Faulkner Chrysler Dodge Jeep Ram FIAT

Got right to it. Service advisor on top of things ( young woman with purple hair). All well explained. Relatively reasonable pricing. Service advisor on top of things ( young woman with purple hair). All well explained. Relatively reasonable pricing. More

Upon walking into the service area, I was greeted with a welcome greeting and taken care of with no issues welcome greeting and taken care of with no issues More

Express Lube was terrific, I appreciate they found 2 potential issues that need further investigation. potential issues that need further investigation. More

Jeff, my advisor, was very helpful. My car needed not only inspection and oil change, but had a cracked windshield, also the trunk latch and actuator needed to be replaced. Jeff coordin My car needed not only inspection and oil change, but had a cracked windshield, also the trunk latch and actuator needed to be replaced. Jeff coordinated all the repairs and kept me informed all the way through. Really appreciate all the work that was done. More

We have bought all our vehicles there for 20+ years! We bring our vehicles there for maintenance. Their customer service is PHENOMENAL! We bring our vehicles there for maintenance. Their customer service is PHENOMENAL! More

I like the way I'm very pleased with the work they are very detail at there John Phillips Service advisor keeps me informed on my car. very detail at there John Phillips Service advisor keeps me informed on my car. More

Professional and friendly. In for routine service. It was completed within time they said it would be. Pointed out other areas that need attention but without high pressure. Bo In for routine service. It was completed within time they said it would be. Pointed out other areas that need attention but without high pressure. Bought my Grand Cherokee from them 3 years ago and would do so again. More

Each of my last 3 visits have been less than acceptable visits imo. Super frustrating. Waited 3 months for a recent part and another part was supposed to be and never was. To say I’m less than happy is an visits imo. Super frustrating. Waited 3 months for a recent part and another part was supposed to be and never was. To say I’m less than happy is an understatement More

customer service was good. Was done in a timely manner. J. Johnson was on it. So far car is working. Was done in a timely manner. J. Johnson was on it. So far car is working. More

My new service advisor, Emily Henry, is through and effective in anticipating and handling my needs. She just started recently but has hit the ground running. She is pert and personable. Longtime cashi effective in anticipating and handling my needs. She just started recently but has hit the ground running. She is pert and personable. Longtime cashier Tammy continues to be welcoming and efficient. The new customer waiting lounge is attractive and comfortable which was not the case during renovations last summer when there was virtually no waiting area but for a few mismatched uncomfortable chairs. Overall the dealership is a well organized operation. More