Faulkner Nissan Jenkintown
Jenkintown, PA
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Excellent customer service, Faulkner salesmen will work with you to get the best car that is right for you. Top notch salesmen in the area, they go above and beyond to cater to your needs. with you to get the best car that is right for you. Top notch salesmen in the area, they go above and beyond to cater to your needs. More
Not a good first visit. Car needed a alternator. No follow up call.Had to call myself. Then after repair completion refuses to release your car until paid by vendor. As of t Car needed a alternator. No follow up call.Had to call myself. Then after repair completion refuses to release your car until paid by vendor. As of this post have not received final paperwork More
Despite being closed for over 3 hours, still being harassed by Paula Taylor after hours and in violation of Federal law. If these are the dishonest practices they engage in to obtain a sale, I shudder harassed by Paula Taylor after hours and in violation of Federal law. If these are the dishonest practices they engage in to obtain a sale, I shudder to think what else they think is ethical. More
i purchased a very bad lemon. i did not get the vehicle i really wanted. this experience did not live up to my expectations especially in my time of grief. really wanted. this experience did not live up to my expectations especially in my time of grief. More
My wife and I had a great experience at Faulkner Nissan Jenkintown! They had the best customer service that we’ve experienced and their online process made going into the dealership quick and easy! Destiny Jenkintown! They had the best customer service that we’ve experienced and their online process made going into the dealership quick and easy! Destiny was amazing! She was very helpful and knowledgeable about the car and our leasing information! Would highly recommend to anyone! More
My experience was pleasant. Al Pimentel, my sales consultant and Alyssa Carey, the sales manager were very helpful and knowledgeable. It was a pleasure. THANKS! consultant and Alyssa Carey, the sales manager were very helpful and knowledgeable. It was a pleasure. THANKS! More
I leased a Nissan Rogue Sport from Paula Taylor and had to write about my experience, which was easily one of the smoothest I have ever had when leasing or buying a car. I contacted Paula and told her the to write about my experience, which was easily one of the smoothest I have ever had when leasing or buying a car. I contacted Paula and told her the vehicle I was interested in which was on the lot. When I arrived (a day earlier than I originally told her), it was already washed and ready for me to test drive. The deal was easy and fast, as was the paperwork which normally drags on. I am super pleased with my new car and my experience with Faulkner in general, and Paula Taylor in particular. More
I went to this dealership in December for a wide range of service needs. One of the main items that I spoke to was to "fix my bluetooth, so that I could play music through my phone in the car." They did ever service needs. One of the main items that I spoke to was to "fix my bluetooth, so that I could play music through my phone in the car." They did everything but that. This was the second time that I asked for them to fix it, and got it back with it not being fixed. On top of that, when I got my car back the dial on my dash had been reprogrammed or something, because when I started the car up, it read "Infinity" and the controls for the AC and heating system have bot worked the same. I am most disappointed that I have called the shop on multiple occasions to address the issue and have finally gotten a call back from Mercedes Vega, only to be told that "it isn't possible for them to have done this, and that I shouldn't have waited 4 months." How disrespectful is that to say to a 5 year customer, someone who has spent thousands of dollars at Faulkner?! Why would I make up a story about my dash dials and display magically changing? They did this in December, but because I am a family man and have started two new jobs, it's my fault that I couldn't get to them sooner? I am highly disappointed. Still waiting to hear back from the Service Manager...who I called months ago about this problem. More
I went to Nissan Faulkner in Jenkintown and I got discourage. I waited a couple weeks and called back to speak with a sales person by the name of Keith Wimbush. I use him all the time and he is great discourage. I waited a couple weeks and called back to speak with a sales person by the name of Keith Wimbush. I use him all the time and he is great. Then he transferred me to Alyssa Carey. She was determined to get me in the car I wanted to purchase. She is so amazing, pleasant and professional. I will use her from now on. She is a manager at Faulkner. I fell in love with her because she kept it 100 percent. I love her because she is a realist. More
I leased a 2018 Nissan Rogue from Faulkner Nissan Jenkintown. The car recently showed a malfunction on display as it slowed down by itself while driving at 40 mph— it actually automatically began to Jenkintown. The car recently showed a malfunction on display as it slowed down by itself while driving at 40 mph— it actually automatically began to break by itself. It did it again 7 times—-once while my son was driving. We took it back to the dealership before Christmas—I was told by a technician that they couldn’t find anything wrong and HE FEELS COMFORTABLE giving the car back to us. I told him there was no way I was taking the car back. He asked permission for his boss, Tom, to drive the car home ( I gave permission) and he’d get back to me in 24 hrs— a week went by— no call—-finally I called and spoke to Tom— who said that he experienced the malfunction— and that there was nothing he can do— he also asked if I had driven by bridges and guard rails when the malfunction happened?????? Really? He wanted me to take back the car—I told him NO WAY my family isn’t getting killed in this car— he also said Nissan is aware of the problem—- currently this dealership still has the car—-I cannot believe they 1. Are aware of the problem and haven’t recalled it. 2. That the managers of this dealership would play Russian Roulette with my family’s lives! I’m not sure how this is going to turn out-but frankly I’m shocked and will never lease from this dealership again! More