Faulkner Nissan Jenkintown

2nd time with Destiny ! Great Experience Overall the experience with my sales person Destiny for both my vehicles purchased was fantastic. She was very patient and helped me narrow down 1 veh Overall the experience with my sales person Destiny for both my vehicles purchased was fantastic. She was very patient and helped me narrow down 1 vehicle and secure the best deal for my family and I. Destiny was more then happy to answer all my questions big or small! She explained each step of the way from test drive to me driving off the lot.! I will be returning to Destiny at Faulkner Nissan once it is time to upgrade to a new vehicle. :) More

Awesome Sales Experience Destiny is one of the best saleswomen I’ve ever encountered. She makes car buying a great experience. Her personality is warm & welcoming, she is is e Destiny is one of the best saleswomen I’ve ever encountered. She makes car buying a great experience. Her personality is warm & welcoming, she is is extremely knowledgeable about cars, credit & sales. She seemed to know exactly what I would get approved for and set me up with the perfect car before we even began the process! Needless to say, I’d work with Destiny for all my car buying needs in the future; & I have recommend her to family & friends who purchased cars with her as well! More

Truly amazing Amazing bought 2 cars from her...truly the best that did it..thank you for all you do...and if I wanted another car or someone whom want another car I Amazing bought 2 cars from her...truly the best that did it..thank you for all you do...and if I wanted another car or someone whom want another car I would recommend More

Great experience Bought a pre-owned Altima. Outstanding customer service. Loved working with Destiny. Purchase could not have been easier. Made the experience simple a Bought a pre-owned Altima. Outstanding customer service. Loved working with Destiny. Purchase could not have been easier. Made the experience simple and no games. Highly recommend. More

Great I've given this dealership 5 stars because Destiny was very helpful. I loved that I wasn't pressured or hassled in getting into a vehicle that I didn' I've given this dealership 5 stars because Destiny was very helpful. I loved that I wasn't pressured or hassled in getting into a vehicle that I didn't like. She was very informative of every single thing that I needed to know. I will definitely be back to see her again, or be sure to send people her way. Thanks for your service More

Awesome experience This was my 1st time in a long time buying a car and I have to say my salesperson, Destiny, made it so easy and enjoyable. She is very knowledgeable, This was my 1st time in a long time buying a car and I have to say my salesperson, Destiny, made it so easy and enjoyable. She is very knowledgeable, personable, witty and funny. I like that she was able to answer all of my questions about the car and the car buying experience. I am credit challenged and she and Tara the finance person and Mike McQuoid were able to work with me to get a down payment and monthly payment that I can afford. AND I was not in there for hours upon hours. While I was waiting other staff were very nice to me offering snacks (since I came after work and hadn't eaten dinner). It was a very nice experience and when I buy another new or new-to-me car I will definitely return to Faulker Nissan and see Destiny Taylor and Michael McQuoid. More

Love my car Will was by far one of the most patient and thoughtful sales associates I have dealt with. His calm yet knowledgeable presence made this carbuying ex Will was by far one of the most patient and thoughtful sales associates I have dealt with. His calm yet knowledgeable presence made this carbuying experience a positive one. Thank you for your time and attention! More

Great experience I just wanted write to tell of my great experience purchasing a 2015 Nissan Frontier my sales person William Rockenbach was just terrific! He was ver I just wanted write to tell of my great experience purchasing a 2015 Nissan Frontier my sales person William Rockenbach was just terrific! He was very helpful involved and fun to work with. I think Will has a bright future with Faulkner Nissan ! More

Bad customer service I failed state inspection I came back to get the work done within 30 days for state sticker they charged me again. the year before when I needed brake I failed state inspection I came back to get the work done within 30 days for state sticker they charged me again. the year before when I needed brakes they didn't charge me I argued the issue but paid. I had to wait 2 weeks to reschedule. The manager didn't want to honor my coupon after employee okay. I will never come back here again. More

WORST SERVICE EXPERIENCE OF MY LIFE !!ABSOLUTE WORST SERVICE EXPERIENCE OF MY LIFE!! I bought a pre owned 2013 Pathfinder two weeks ago at a used dealer in NJ. Faulkner happens to be in !!ABSOLUTE WORST SERVICE EXPERIENCE OF MY LIFE!! I bought a pre owned 2013 Pathfinder two weeks ago at a used dealer in NJ. Faulkner happens to be in my neighborhood so I decided to take my car to them for a SIMPLE KEY PROGRAM. I handed them my brand new OEM Nissan blank. An hour later they called and said it’s done. I go back, pay, grab the keys and realized not all the buttons on the fob were working. I went back in, gave him the key and they took my car back to service. AN HOUR LATER, the service writer Ethan comes out to tell me my BCM (body control module) is ‘fried’ and I need a new one for $750. So I ask to speak to the service manager James who is clearly good at making money because he blindly robs people of their cash. He refused to accept responsibility for it and I was forced to have them fix it at my expense as it’s my work vehicle. I called and spoke with about a dozen technicians who work for BMW, Ford and Nissan and every one told me that there is no possible way a key fob could burn out a BCM, zero. He promised the next day it would be fixed. The following day I hear nothing so I call around 3pm and was told by James that the new BCM arrived from Nissan and is also broken so they have to order another. So the following day the same thing happens, no call. I called again and was told by the same thief that the second BCM arrived with a bent pin connector and they have to order yet another one. So now I’m 4 days off of work because they have no idea what they are doing. Thursday rolls around and he finally called to tell me my car is done. I go pick it up and simply asked if I could at least get a refund of the original $85 for programming since I’m leaving with one key and a $700 bill. I was told no because the tech originally did program it. Hahahaha! These guys are awful and no wonder they have so many bad reviews. Such an unprofessional place to bring your vehicle to. Go to Montgomeryville Nissan. I went the same day I picked up my car and they programmed my key in 15 minutes and even gave me a discount, BEWARE OF THESE GUYS! More