Feldman Kia

Routine Oil Change/Tire Rotation Came in for a routine oil change and tire rotation and was alerted that there was recall having to do with the computer system on my 2015 Optima that Came in for a routine oil change and tire rotation and was alerted that there was recall having to do with the computer system on my 2015 Optima that needed to be addressed. Since the recall repair was taking longer than expected, they offered me a vehicle to use for the afternoon. Very accommodating and friendly dealership....a rare find these days. Thank you, Feldman Kia. Lori More

Routine Oil Change and Inspection The Feldman KIA crew is always top-notch, going above and beyond to make certain that their customers are satisfied. That's the easy part because thei The Feldman KIA crew is always top-notch, going above and beyond to make certain that their customers are satisfied. That's the easy part because their work is the best. From the moment you're greeted in Service until you're heading out of the bay door you know your car has had the best service available, by the best and friendliest people in the business! More

Could not be happier When I took my car in for an oil change I was informed that my turbo was spitting oil all over the engine compartment. The dealership took care of the When I took my car in for an oil change I was informed that my turbo was spitting oil all over the engine compartment. The dealership took care of the problem and gave me a rental car while they did. I couldn't be happier with the level of attention I got. Andrew was awesome every step of the way and got my car taken care of. More

The guy you want to talk to is Andrew! Great service and support. Extremely helpful and knowledgeable staff, they know their KIAs. My appointment's estimated time of completion was met and Great service and support. Extremely helpful and knowledgeable staff, they know their KIAs. My appointment's estimated time of completion was met and the price was more than reasonable. More

REPAIR ELECTRICAL FIRE DAMAGE 2007 KIA SORENTO 1) Insurance Company dropped off car and Service Department signed for when called 7/8 days later to check status they had no record of car being th 1) Insurance Company dropped off car and Service Department signed for when called 7/8 days later to check status they had no record of car being there. Visual was done and found car in lot. Car had not been put in the computer. 2) Made appointment to have car put on hoist and pictures taken of damage. Waited over 1 1/2 hours for open bay. When one opened Service Department manager and us went outside to wait at car. Employee came out and informed us that since battery was dead they weren't about to push it and " if we wanted pictures we could crawl under the car and take them". He turned around and walked back inside and the manager followed without a word. We are seniors and the Mr. is disabled and has to walk with a cane. 3) When the Body Shop finished repairing the Fire Damage called us that car could be picked up. I asked if the Service Department had done a complete electrical check when they replace the two electrical harnesses that caught fire in the rear tail light section. Checking paperwork found had not been done. They called and confirmed this. The body shop had one of their specialist run one instead of taking car back to the Service Department. Electrical Surges were found in over 3 places INCLUDING the junction of the new harnesses they had just put in. Body shop repaired. The Service Department was giving us a car that was unsafe and dangerous to drive. Thank God I questioned their work. 4) we finally were able to pick our car up AFTER 3 MONTHS of being there. This was truly the stuff nightmares are made of. More

MY KIA FORTE KOUP After alomst 10 years with my Kia Spectra 5 , I decided to trade it in on a Kia Forte Koup. I went to Feldman Kia to lease my new car. The service th After alomst 10 years with my Kia Spectra 5 , I decided to trade it in on a Kia Forte Koup. I went to Feldman Kia to lease my new car. The service there was great. Paul King was my salesman. He explained why leasing was a better option for me and even when I had doubts he was very patient . Ross Sears helped me through the leasing part and did a great job. Paul went over all the options in the car and offered to set another appointment for me if I need more time to go over everything. I have told all my friends and family about my experinence at Feldman Kia. More

The best!! I came into Feldman Kia as a first time buyer on a budget. My husband and I crunched together how much we could afford on monthly payments and Jamie s I came into Feldman Kia as a first time buyer on a budget. My husband and I crunched together how much we could afford on monthly payments and Jamie showed us many options to choose from. We ultimately were looking for a safe SUV with enough room for our baby on the way and two dogs! We browsed the lot and their online inventory. The sales manager even met with us personally and reassured us that they would find us the perfect car that met our expectations and didn't break our budget. So we came across a very reasonably priced Chevy Equinox with low miles. Jamie was very prompt and got the car shipped over to the dealership for us to take it out for a test drive. This was the one! I told Jamie and he immediately took action. He kept me posted through the whole process and was patient to answer any questions I had! Jamie and everybody else who worked with him to get me this car are very hard working, wonderful people. And not to mention extremely genuine. Like I said I am a first time car buyer and am also on the younger side, and the fact they took me so seriously really made me feel good about deciding to go with Feldman Kia. So all in all I would absolutely 100% recommend this dealership to anybody and everybody. I can't thank them enough for their outstanding service!! More

Kia Soul We just purchased a used KIA Soul from Feldman Kia after purchasing a new Kia Rio. We are more than satisfied with our cars, the quality of service, a We just purchased a used KIA Soul from Feldman Kia after purchasing a new Kia Rio. We are more than satisfied with our cars, the quality of service, and protection. Walking back into Feldman was an easy choice because they treated my wife and I so well. Everyone greets you at the door and they even remember our names. We communicated with them prior to returning via e-mail and Ben connected us with Stephen to meet our needs for a second vehicle. With a baby on the way it was important to have space, safety, and also something affordable. They are so attentive to detail and patient walking through each step from selecting a vehicle, finance application, and warranties. We were so pleased that we found what we wanted and right in our budget with a few additional perks. It's never an intimidating atmosphere, we are treated genuinely like family. This is what true customer service is about. Many companies can take notes from the way Feldman KIA operates. I recommend this dealership to anyone looking to get the truth, quality, and true respect and value as a customer. I guarantee you will not be disappointed! More

Very pleasant experience! Very different than other dealerships we visited. Went above and beyond for us even with some unique circumstances! Absolutely the best around! dealerships we visited. Went above and beyond for us even with some unique circumstances! Absolutely the best around! More

Jamie went out of his way to help us to get a car we were looking for. He is a very friendly,patient to answer any questions,passionate about his job.....great salesperson...... looking for. He is a very friendly,patient to answer any questions,passionate about his job.....great salesperson...... More