Feldman Kia

Ever since I bought my Kia Rio last summer, I have been blown away my the top quality customer service associated with Marty Feldmen Kia. I've had to bring my car in three times so far for routine oil chan blown away my the top quality customer service associated with Marty Feldmen Kia. I've had to bring my car in three times so far for routine oil changes and check ups and the gentlemen in the service department really take care of me. The quality of the work work is only matched by the high levels of customer service that they routinely give. I would recommend anyone stop by Marty Feldmen KIa. More

Service Dept.good here no complaints. Last sales experience just so so. First sales guy I talked to and was serious about buying my '13 Soul, the next day was sick ,no follow through on the part of experience just so so. First sales guy I talked to and was serious about buying my '13 Soul, the next day was sick ,no follow through on the part of the sales staff. Second guy seemed to pick up the ball,I said I didn't like the hubcaps. He offered to get me a new set and have them installed. Never happened. I talked to the sales manager, who correctly said it needs to be on paper. I said I understand, but the guy should have never offered what he wasn't gonna do. Ever heard anything back now that I have had the car 3 months, NOPE. More

The service was excellent: they finished the car quickly at a reasonable price but more importantly they made sure my wife and daughter (who were in the car when it began experiencing serious mechanical pro at a reasonable price but more importantly they made sure my wife and daughter (who were in the car when it began experiencing serious mechanical problems) were safe and well taken care of. They even drove my wife and daughter to the mall and picked them up when the car was done! This is the kind of service that seems to have disappeared but we were lucky that our car ran into problems so close to this dealership. Would definitely go back. More

We bought our Kia Soul there, everybody was very friendly and helpful, they even helped us to find a insurance company. You get a reminder when the service is due, appointsments are easy to schedule, no long and helpful, they even helped us to find a insurance company. You get a reminder when the service is due, appointsments are easy to schedule, no long wait, very good prices. The car always gets washed perfectly after service. We had a little warranty issue which had been solved quickly and without any costs. Great experience! More

We have dealt with Feldman Kia previously for servicing and body work (and were thrilled with their work), so we decided to give them a try when we were searching for a new car. We were met by Andrew quic and body work (and were thrilled with their work), so we decided to give them a try when we were searching for a new car. We were met by Andrew quickly after arriving to look at the KIA Soul. He was very knowledgeable about the car, the different models, and what he had available to show us. We did, indeed, purchase the car that evening, even though we were really only on an information gathering trip. Andrew was a pleasure to work with and helped find the right car for us! Thank you Feldman KIA and Andrew! More

Excellent and friendly service. Everyone was very friendly and took a great deal of time to explain all of the service procedures and costs required. I would definitely return for further service. friendly and took a great deal of time to explain all of the service procedures and costs required. I would definitely return for further service. More

I had been looking at Soul's and figures I would be buying the base moedl as it best fit my budget. Andrew showed me the Exclaim on the floor and it offered the features I wanted most - Sunroof and St buying the base moedl as it best fit my budget. Andrew showed me the Exclaim on the floor and it offered the features I wanted most - Sunroof and Stereo. Bob Straub did what he could to get more for my truck trade-in and next thing you know, I was driving the beautiful Soul Exclaim home for about $45.00 a month more than I thought I would pay for the base model and I COULD'NT BE HAPPIER! Andrew called me the next day to make sure I was happy. I have stopped in twice and Andrew has taken the time to teach me things I needed to know as well as washing the car when I go in (much easier than reading a manual). Bob was extremely nice and bought my first tank of gas as I had put some into the truck prior to trading in thinking it wouldn't happen that night and complained. Top notch service! I honk and wave and comment that I have the nicest Soul out there almost every time I pass the dealership. More

I love driving my Kia and have been very pleased with the support and service I've received since my lease began. My service issues and routine requirements have been handled promptly and efficiently. Randy support and service I've received since my lease began. My service issues and routine requirements have been handled promptly and efficiently. Randy Merry has been especially helpful in advising me. More

I bought a used car through Frank Malone at Feldman Kia and I paid cash, no financing or even a check. He made commitments to complete several small items on he car before delivery. He made me feel very ru and I paid cash, no financing or even a check. He made commitments to complete several small items on he car before delivery. He made me feel very rushed to pay for the vehicle and take delivery, told me it had to be done that day. When I did take delivery of the car the small items he had told me would be handled were not, to add insult to injury their detail person burnt the paint on both doors. Mr. Malone proceeded to tell me that the detailer was lazy and not very good - why is he employed there then? I was offered no resolution to the paint problem. The tires looked low on pressure so after checking them I found all of the tires only has 22 psi of pressure in them not the reccomended 32, so much for there 117 point inspection process. After all of this I'm now being told they screwed up the paperwork and several items need to be resigned. He wanted us to come to him. He finally agreed to meet us. Salesman was told he needed to be at her work at 12:00pm at the beginning of her lunch break as to not interupt her schedule - they showed up at 1:30pm!! It took three tries to get the paperwork correct. Thinking I wish I had never stopped into this dealership to begin with. More

Andrew Maroudis was rude and unprofessional. One example, During price negotiations he stated "Hey buddy I am not going to ask my bosses to lower a fee to $11.00." example, During price negotiations he stated "Hey buddy I am not going to ask my bosses to lower a fee to $11.00." More