Feldman Kia

We have dealt with Feldman Kia previously for servicing and body work (and were thrilled with their work), so we decided to give them a try when we were searching for a new car. We were met by Andrew quic and body work (and were thrilled with their work), so we decided to give them a try when we were searching for a new car. We were met by Andrew quickly after arriving to look at the KIA Soul. He was very knowledgeable about the car, the different models, and what he had available to show us. We did, indeed, purchase the car that evening, even though we were really only on an information gathering trip. Andrew was a pleasure to work with and helped find the right car for us! Thank you Feldman KIA and Andrew! More

Excellent and friendly service. Everyone was very friendly and took a great deal of time to explain all of the service procedures and costs required. I would definitely return for further service. friendly and took a great deal of time to explain all of the service procedures and costs required. I would definitely return for further service. More

I had been looking at Soul's and figures I would be buying the base moedl as it best fit my budget. Andrew showed me the Exclaim on the floor and it offered the features I wanted most - Sunroof and St buying the base moedl as it best fit my budget. Andrew showed me the Exclaim on the floor and it offered the features I wanted most - Sunroof and Stereo. Bob Straub did what he could to get more for my truck trade-in and next thing you know, I was driving the beautiful Soul Exclaim home for about $45.00 a month more than I thought I would pay for the base model and I COULD'NT BE HAPPIER! Andrew called me the next day to make sure I was happy. I have stopped in twice and Andrew has taken the time to teach me things I needed to know as well as washing the car when I go in (much easier than reading a manual). Bob was extremely nice and bought my first tank of gas as I had put some into the truck prior to trading in thinking it wouldn't happen that night and complained. Top notch service! I honk and wave and comment that I have the nicest Soul out there almost every time I pass the dealership. More

I love driving my Kia and have been very pleased with the support and service I've received since my lease began. My service issues and routine requirements have been handled promptly and efficiently. Randy support and service I've received since my lease began. My service issues and routine requirements have been handled promptly and efficiently. Randy Merry has been especially helpful in advising me. More

I bought a used car through Frank Malone at Feldman Kia and I paid cash, no financing or even a check. He made commitments to complete several small items on he car before delivery. He made me feel very ru and I paid cash, no financing or even a check. He made commitments to complete several small items on he car before delivery. He made me feel very rushed to pay for the vehicle and take delivery, told me it had to be done that day. When I did take delivery of the car the small items he had told me would be handled were not, to add insult to injury their detail person burnt the paint on both doors. Mr. Malone proceeded to tell me that the detailer was lazy and not very good - why is he employed there then? I was offered no resolution to the paint problem. The tires looked low on pressure so after checking them I found all of the tires only has 22 psi of pressure in them not the reccomended 32, so much for there 117 point inspection process. After all of this I'm now being told they screwed up the paperwork and several items need to be resigned. He wanted us to come to him. He finally agreed to meet us. Salesman was told he needed to be at her work at 12:00pm at the beginning of her lunch break as to not interupt her schedule - they showed up at 1:30pm!! It took three tries to get the paperwork correct. Thinking I wish I had never stopped into this dealership to begin with. More

Andrew Maroudis was rude and unprofessional. One example, During price negotiations he stated "Hey buddy I am not going to ask my bosses to lower a fee to $11.00." example, During price negotiations he stated "Hey buddy I am not going to ask my bosses to lower a fee to $11.00." More

Overall the experience why good. We received a lot of help to find and test drive the cars I wanted to look at. When it came down to finding the exact car I wanted it took some time but I feel it was a help to find and test drive the cars I wanted to look at. When it came down to finding the exact car I wanted it took some time but I feel it was a concerted effort to find what I was looking for. More

I called ahead for an appointment and got exactly the time I needed. Just before I left for the dealership, my schedule changed and I had to hurry. Randy listened to my issue and promptly got me into a time I needed. Just before I left for the dealership, my schedule changed and I had to hurry. Randy listened to my issue and promptly got me into a service bay and I was quickly on my way. Their service has always held true to their word and I will return as required. More

I purchased my 2012 kia soul from Keenan in October of 2011. The sales experience was wonderful with the whole dealership. Because I had such a great experience, I return for all of my maintenance needs, 2011. The sales experience was wonderful with the whole dealership. Because I had such a great experience, I return for all of my maintenance needs, oil changes etc. Randy Merry has been exceptional! Very friendly, curtious and helpful. He works with me for the services on my car because I have a tight work schedule. They go above and beyond customer service and have earned a loyal customer who will return for not only service and maintenance work, but for future vehicle sales. More

I came to Feldman Kia after a stereotypically negative experience at another area dealership. So, my guard was raised and I was not confident I could trust a dealer. Then I met Andy and he was fantastic experience at another area dealership. So, my guard was raised and I was not confident I could trust a dealer. Then I met Andy and he was fantastic. He was very honest with me and really wanted to ensure we could work a deal - one that was right for me first and then one that worked out for him second. It was very refreshing to see the level of customer service and trustworthiness offered at Feldman. I know I made the right choice buying my "new to me" car with Andy and the Feldman team. They definitely earned a 5 star rating from me! More