Ferguson Buick GMC Kia Subaru

Purchased new 2023 Kia Carnival in Nov 2022. Problems started in August 2023. We contacted Ferguson immediately but they couldn't work us in until October. They couldn't figure it out so we retu Problems started in August 2023. We contacted Ferguson immediately but they couldn't work us in until October. They couldn't figure it out so we returned in November and left the car for over a month. No resolution, but they said the car was safe to drive. We made an appointment for two weeks later (we had a trip for Christmas). Returned the car, they worked on it, and they didn't know if it was safe to drive. It's now mid February 2024, they *think* they know what's wrong, but it's going to be a while as they have to send it out to a body shop. They also have to get approval from Kia before fixing it. I'm making car payments plus a rental. I'm not even sure if this will fix the car, much less how much longer they are going to make me wait. They should just replace the vehicle at this point - did I mention it was purchased new from them? It has approximately 15k miles at this point. We purchased from Ferguson because of Kia's warranty, which apparently doesn't matter. This is ridiculous. More

The singe most peasant dealership I’ve ever had to deal with. I was treated fairly, I wasn’t jacked around like a dealership I tried to work with in Bartlesville, but most importantly, I got my dream SUV! with. I was treated fairly, I wasn’t jacked around like a dealership I tried to work with in Bartlesville, but most importantly, I got my dream SUV! I bought my SUV while I was out of state . No haggling, no negotiations just the facts about the Pathfinder I was interested in. Jack Snedden was great about keeping in communication with both me and my son. I didn’t need to finance, I bought the SUV in cash - and shockingly, the price was consistently the same throughout the transaction. There was no additional amounts for a dealership’s ROI (Return on Investment, which happened at Patriot in B’ville) no surprise fees, just the exact cost of the Nissan Pathfinder. Ferguson Kia have been more than fair, like holding the Pathfinder because my flight back was weather-diverted to Dallas overnight because of iced over runways in Tulsa. If I had to go to a dealership to buy a car, truck or SUV, I’d choose to return to Ferguson KIA. They’ve been even better than the best More

I went in just wanting to go look around and came out with a new Crosstrek. Reese was my saleslady, and for only having been there for a few days she was absolutely great. Didn’t rush at all, very friend with a new Crosstrek. Reese was my saleslady, and for only having been there for a few days she was absolutely great. Didn’t rush at all, very friendly and didn’t hesitate to ask another salesperson just for clarity. Highly recommend Reese to anyone. More

John met all my needs in finding my new car. Excellent service. Ask for John. Excellent service. Ask for John. More

Working with Chelsea in the service department was such a great experience. Dealing with our fleet management company can be such a hassle and Chelsea’s dedication and positive attitude made a normally unb a great experience. Dealing with our fleet management company can be such a hassle and Chelsea’s dedication and positive attitude made a normally unbearably-tedious process a pleasure to work through. I have Subaru vehicles in other cities and this has made me consider driving them all to Tulsa for service. One year Later and I needed a new personal vehicle. Chelsea connected me with Jeremy #mrgoldstandard who found me the perfect Forester! He answered all my questions and helped me weigh the decisions between different models and trims. Then #mrgoldstandard stayed late to help deliver the car with all the pomp and circumstance buying a car deserves. Today, I even found a little matchbox model of a forester hidden as a surprise. The team at Ferguson has been great, and I'll be returning for all my future needs. More

Did a great job. He was able to secure the car we wanted at a price we were happy with. He was able to secure the car we wanted at a price we were happy with. More

This place is so amazing. We have loved being able to come back. And everyone still remembered us. And they welcomed us in. We brought our son on his birthday to buy him a car We have loved being able to come back. And everyone still remembered us. And they welcomed us in. We brought our son on his birthday to buy him a car for college. And Sunday is so amazing we will always use him with our car needs. More

I only buy from James, he’s amazing . We will be getting our daughter’s car from him too. It’s maybe my 6th vehicle from Him We will be getting our daughter’s car from him too. It’s maybe my 6th vehicle from Him More

Nathan from sales was great, but the warranty pitch afterward was excruciating. I wish they would take no for an answer the first time, not over an hour later. The guy was nice and polite, but you st afterward was excruciating. I wish they would take no for an answer the first time, not over an hour later. The guy was nice and polite, but you start to feel annoyed when you don't want what they are selling, but they keep asking. More

Sunday Ola was a dream to deal with, and I would buy from him again in the future. him again in the future. More