Ferguson Buick GMC

My service adviser Allison Martin ladusau was rude uncaring and indifferent. I will never return to this dealership uncaring and indifferent. I will never return to this dealership More

Great service - fixed the problem in great time. It was a warranty issue so no charge to me - great news. It was a warranty issue so no charge to me - great news. More

Tire pressure was not checked and serviced. Not a Hugh deal just expected it done. Not a Hugh deal just expected it done. More

Outstanding staff. They helped me out and were very friendly. The finance department was amazing. The service department was also outstanding. They helped me out and were very friendly. The finance department was amazing. The service department was also outstanding. More

Staff very friendly, helpful and accommodating. Tommy went over and above to assist me as we are out of state. Appreciate the helpfulness and professionalism. Tommy went over and above to assist me as we are out of state. Appreciate the helpfulness and professionalism. More

Great Service, thorough & transparent. Allison was awesome to work with! I take all my vehicles there for service. Allison was awesome to work with! I take all my vehicles there for service. More

I took my truck in for an oil change. Both Todd and Johnathan were very kind and efficient. They got it right in and completed the work quickly. Great service! Both Todd and Johnathan were very kind and efficient. They got it right in and completed the work quickly. Great service! More

I really tried to hold off on writing this review. But I cannot hold off any longer. The sales experience the day I purchased the car was great. My salesman Josh Gardner did a fantastic job, everythin But I cannot hold off any longer. The sales experience the day I purchased the car was great. My salesman Josh Gardner did a fantastic job, everything was quick and easy. And I felt like I got a good deal. However, there was we owe work that has yet to be completed. I bought the 2019 dodge challenger RT. I knew up front that it needed active exhaust valves replaced and the electrical connectors replaced. No big deal. However when I had friend of mine put the car on the lift, we found that the driver rear cv joint was leaking bad, and eventually the boot fell off. I made the dealer aware and they said they would take care of it! No worries. That’s a safety concern so I told Josh that I would bring the car a day later. That’s when I found the battery was bad on the car to. I luckily work somewhere that has a charger to sit on the battery. Again dealer said they would take care of it and when I brought it out there they gave me a nice loaner. I was still happy. That was in July. It has now been over a month. Still no word on when my challenger is going to be done. I know the valve connectors are on back order. Just dropped the loaner back off to swap into a different one a week and a half ago. Yet still no word…. I have now made a payment on a car that I still don’t have over simple fixes. I’m starting to feel like I don’t trust the car and the lack of communication on when the car is going to be complete or at least just the cv axle and battery. I understand back orders on the connectors. But at least get the new axle and battery put in so I can drive the car and then bring it back when the exhaust valve gets in. I’m a very patient person but the lack of communication is really not okay. I need to know when I’m getting my car back. And I do appreciate the loaners and that you are willing to take care of the car. I do appreciate that. But it has been over a month now that I have not had a car I just bought..: worse yet, last week I sent a email to the service advisor and the used car manager, just seeing when I would have my car.:: nobody replied. Please feel free to give me a call to discuss this. Thanks. More

The staff were friendly, helpful and knowledgeable. I would recommend them to friends and family. I would recommend them to friends and family. More

Worked with Clayton had a great experience! Went through vehicle with us and explained all the features very helpful. NOT IMPRESSED with the employee that examined our Suburban that we trade Went through vehicle with us and explained all the features very helpful. NOT IMPRESSED with the employee that examined our Suburban that we traded. He stated that there were 4 large dents in the roof but funny nothing on the hood!! Clayton and my son and wife examined the roof, and nothing was found. Hopefully management was made aware!!! More