Ferguson Buick GMC
Norman, OK
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday Closed
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Recall updates Took the truck to them at 8:00am, they said be out by 4:00. I picked it up at 12. Good job and will bring it back again. Took the truck to them at 8:00am, they said be out by 4:00. I picked it up at 12. Good job and will bring it back again. More
Excellent Service from Preston!! Car was scratched on Passenger Front Door. Preston had his Service Manager look at the damage and approved repair. Scheduled with Body Shop to repai Car was scratched on Passenger Front Door. Preston had his Service Manager look at the damage and approved repair. Scheduled with Body Shop to repair on Dec 9. Appreciate Preston bringing this to the attention of the Service Manager. More
Outstanding The atmosphere is great with a no pressure sales. I really appreciated the professionalism and courtesy that everyone showed to my family and I. I wou The atmosphere is great with a no pressure sales. I really appreciated the professionalism and courtesy that everyone showed to my family and I. I would highly recommend Ferguson for an outstanding car buying experience. More
Service on my vehicle Very efficient and very time sensitive. When they saw it was going to take longer to fix my vehicle they got me a loaner car and had it all ready t Very efficient and very time sensitive. When they saw it was going to take longer to fix my vehicle they got me a loaner car and had it all ready to go when I got back to the service department. More
Good job. Did a good n rapid oil change - but I had to bring it back because the dip stick was not completely inserted n engine light was on. Did a good n rapid oil change - but I had to bring it back because the dip stick was not completely inserted n engine light was on. More
Flexible on timing and quick to service me. I was able to bring my vehicle in for service at my convince. The service dept was flexible and quick to get my vehicle in and out. I was able to bring my vehicle in for service at my convince. The service dept was flexible and quick to get my vehicle in and out. More
Best vehicle buying experience and service in Oklahoma. Just purchased another vehicle from Ferguson Buick GMC and that makes 6 vehicles in 27 years. We went to a GMC dealer on Northwest Expressway to begi Just purchased another vehicle from Ferguson Buick GMC and that makes 6 vehicles in 27 years. We went to a GMC dealer on Northwest Expressway to begin with. What a mistake! We will never stray again! More
Service good keeping owner informed not so much I took my truck in for service when they opened on a Thursday when the anti-lock brake and traction control light came on. I was called later that day I took my truck in for service when they opened on a Thursday when the anti-lock brake and traction control light came on. I was called later that day with an estimate and that parts needed to be ordered and it would be ready Friday. The also indicated another repair was needed and could be done at the same time. I authorized the additional repair. I did not receive a call so Friday at 4:30pm I called and was informed they’d need to keep it over the weekend. I did not hear back so I called again on Monday at 4:30pm and the tech said did not know the status but would call me back. Received no call back nor did I receive a call on Tuesday. I called on Tuesday at 4:30 and was informed the they were just finishing up and the truck would be ready at 6pm. Finally got my truck and repairs seem to be as promised but rating for communication is why only 4 stars. More
Employees are friendly Greg McGinnis is my kind of salesman. No pressure and very informed and friendly. I would buy another car from him. Ethen was very knowledgeable about Greg McGinnis is my kind of salesman. No pressure and very informed and friendly. I would buy another car from him. Ethen was very knowledgeable about financing and enjoyed the way we were treated by everyone. More
Professional, organized, friendly As always, everyone was Professional and friendly. The Wait time was not too bad but cold. Thank goodness there is coffee available and comfortable r As always, everyone was Professional and friendly. The Wait time was not too bad but cold. Thank goodness there is coffee available and comfortable recliners. More