Ferguson Buick GMC | Page 311

I have had problem after problem with my bird’s eye view camera system. I asked service to look at them when I was getting my oil changed. (Friday 11/27) I was supposed to get a call back Monday, 11/30 when camera system. I asked service to look at them when I was getting my oil changed. (Friday 11/27) I was supposed to get a call back Monday, 11/30 when a loaner was available. It’s 12/10, and I’m still waiting in that call... More

Richard Underhill was as pleasant as usual, always professional. I am always taken care of in the manner a customer should be. Thank you Richard professional. I am always taken care of in the manner a customer should be. Thank you Richard More

Easy to schedule, able to provide a loaner car, fast and great service. Everything I have learned to expect from Ferguson. I will definitely be back. great service. Everything I have learned to expect from Ferguson. I will definitely be back. More

I would have rated Ferguson's a 5 but in the process of repairing my roof, which they did superbly, my back seat was damaged by some sort of burn. To Ferguson's credit, I took the car back, showed them the repairing my roof, which they did superbly, my back seat was damaged by some sort of burn. To Ferguson's credit, I took the car back, showed them the damage, they photographed it and told me they would order a new seat cushion or however they're going to repair it and told me they would contact me when I could bring it back. If that is repaired I will gladly rate them a 5 or better. They were great to work with under the circumstances with a large number of storm damaged cars. More

Great Service Department. Excellent communication and customer information. Knowledgeable folks. Always easy to explain things to those of us who are not auto mechanic level. customer information. Knowledgeable folks. Always easy to explain things to those of us who are not auto mechanic level. More

Gary Burton and his whole staff were excellent to work with. I will certainly recommend to friends and family where to get the best deal! with. I will certainly recommend to friends and family where to get the best deal! More

Great service! We were in for a routine oil change! Comfy lobby! Reclining seats and big tv! Coffee available. Didn’t take long at all! lobby! Reclining seats and big tv! Coffee available. Didn’t take long at all! More

We always get the best service at Ferguson Buick GMC. Preston was great to work with, and he made sure that our vehicle got everything that it needed while it was in for a transmission service. We've b Preston was great to work with, and he made sure that our vehicle got everything that it needed while it was in for a transmission service. We've been Happy Ferguson customers for over ten years and we've always enjoyed the same great level of service. More

The shopping and purchase experience was smooth and comfortable thanks to the help of our salesman Greg McGinnis and Julie Aultz in the finance department. comfortable thanks to the help of our salesman Greg McGinnis and Julie Aultz in the finance department. More

Tommy Duvall was our salesman and has been very helpful. Found the car we were looking for. Has kindly answered several questions we’ve had since our purchase. Finance went smoothly and didn’t take too long Found the car we were looking for. Has kindly answered several questions we’ve had since our purchase. Finance went smoothly and didn’t take too long. More