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Ferguson Buick GMC
Norman, OK
4,572 Reviews
Good Guys Making Great Deals isn't just a motto at Ferguson Buick GMC. We're your hometown dealer. As the first dealership on the Mile of Cars in Norman, OK, we're rooted in tradition, honor, and community. Let us help you with your automotive needs from your purchase to your maintenance.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 AM
Sunday Closed
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Showing 4,572 reviews
March 06, 2024
Terrible service department. Terrible customer service. Instead of calling me a liar how about trying to solve the issue? Terrible customer service. Instead of calling me a liar how about trying to solve the issue? More
by JSNBENNETT88
Verified Customer
March 06, 2024
Art was very diligent about assisting us with our new vehicles. The dealership was honest and upfront about how they could help with our trade ins. Art went above and beyond helping us set up the screens vehicles. The dealership was honest and upfront about how they could help with our trade ins. Art went above and beyond helping us set up the screens and OnStar and has checked in on us since the purchase. We were not all that pleased about the APR but understand that’s out of their control. The financing people got us the best interest percentage they could. Over all very happy with our dealings with Ferguson. More
by RACHELEMJ
Employees Worked With
Art
March 06, 2024
Very poor communication at times, which resulted in me having to call numerous time for updates during the repair process. Loaner deposited wasn't refunded when stated by the service advisor, and I had to having to call numerous time for updates during the repair process. Loaner deposited wasn't refunded when stated by the service advisor, and I had to reach out to their accounting team to process the refund. I was informed the multi point inspection was not needed since the vehicle was just purchased with 4,400 miles. The vehicle was in for a engine replacement less than 45 days after purchase, why would you add a line to a repair order for a service you did not perform. More
by Chris Green
Employees Worked With
Other Employees :
Zach / Service Advisor , Randy Wiyninger
March 04, 2024
Josiah was kind, courteous, and patient. The sale was completed quickly and Josiah was available for all questions. The sale was completed quickly and Josiah was available for all questions. More
by SDUR2128
Employees Worked With
March 03, 2024
The sales staff was very efficient in accommodating all of my requests during the buying process. of my requests during the buying process. More
by RHUFF1955
Employees Worked With
March 03, 2024
My buying experience at Ferguson was a great buying experience. Your salesman Sean was very knowledgeable and friendly. experience. Your salesman Sean was very knowledgeable and friendly. More
by WBUCK33
March 03, 2024
The friendliest and professional staff I have ever worked with . They were able to work with me so I could get the car I wanted for the price I wanted. Will definitely be buying my second vehicle from this d with . They were able to work with me so I could get the car I wanted for the price I wanted. Will definitely be buying my second vehicle from this dealership! More
by KHALIFAFAITH33
Employees Worked With
Fisher Gilmore
