Ferguson Buick GMC

We could not be more pleased with our experience! Enrique and Jeremy were so helpful and Brian in finance was low-key. (Maybe he thought we were too old to benefit from an extended warranty!!) Our Enrique and Jeremy were so helpful and Brian in finance was low-key. (Maybe he thought we were too old to benefit from an extended warranty!!) Our only frustration is that the vehicle doesn’t have lumbar support, as we were assured it did when we asked. This wouldn’t prevent us from buying again from Ferguson, but it was disappointing as, it’s an important feature to us. Since our purchase, we have recommended Enrique and Jeremy when sharing tales of our buying experience. We are very pleased! More

From the moment I contacted the dealership, to the end of purchase experience Everything was great! purchase experience Everything was great! More

Just wasn’t a fan of how they stated “nothing is wrong with the vehicle” we purchased, but the tires were worn down to the cords. We drove home to MN with it, we could’ve hurt ourselves or others with the vehicle” we purchased, but the tires were worn down to the cords. We drove home to MN with it, we could’ve hurt ourselves or others More

The dealership was outstanding! Sean help me find the perfect truck for my family. Buying a truck with Ferguson was a painless process. They helped me set up Customize the electroni Sean help me find the perfect truck for my family. Buying a truck with Ferguson was a painless process. They helped me set up Customize the electronic system of the truck prior to leaving the lot, and help me with all of my questions. I’m gonna continue to use Ferguson GMC Buick for all of my future truck purchases. More

Brought my truck in for service due to a voltage issue with the volt gauge bouncing around. Zac, my service writer, suggested it was the alternator, so I had it replaced, albeit at a somewhat high cost. H with the volt gauge bouncing around. Zac, my service writer, suggested it was the alternator, so I had it replaced, albeit at a somewhat high cost. However, the day after picking it up, the same issues persisted. When I returned, I was told by Zac that the gauge fluctuation is normal. I've had this truck for 4 years and 9 months without experiencing this before. It raises the question: Why did I pay over $1100+ for an alternator if the initial symptoms still persist? Not trying to pick on my service writer - but I expect a certain level of communication. In this case, I had to initiate all forms of communication and wait for a response - no proactive communication from their Service Dept. I have had wonderful communication from this Dept in the past and expected the same level but was disappointed this go round. I will continue to use them but will seek a different Service Writer moving forward. More

The sale person was great, your detail shop that was suppose to detail my new car was lousy. They need to do a lot better job with detailing new cars I am not happy about the dirty car inside and out. suppose to detail my new car was lousy. They need to do a lot better job with detailing new cars I am not happy about the dirty car inside and out. More

As always, quick, friendly, easy to work with. That is why I kept doming back. That is why I kept doming back. More

Purchased a new GMC Sierra 1500. Exactly what we were looking for. Very friendly staff & extremely helpful. Would definitely recommend. Exactly what we were looking for. Very friendly staff & extremely helpful. Would definitely recommend. More

Excellent service always! In & out in an hour. This is the 3rd or 4th time I've had my car in for service & to retro fit parts that were not installed on my car at the t In & out in an hour. This is the 3rd or 4th time I've had my car in for service & to retro fit parts that were not installed on my car at the time of purchase. Each time I have asked for a 2nd key fob (that I was told I would be getting when I purchased my car) and was told someone would check on it and get back with me. This time I was told to call GM Customer Service, which I did and they called back today and said to call Ferguson's Service Manager and let him know that a ticket has been started on my account. If someone would check on it and get back in touch with me I would appreciate it. We have purchased 5 or 6 cars/trucks with Ferguson and have always been pleased with the service! Debbie Butler 405-209-8189 More

Purchased a Cadillac XT4, window sticker said it had new tires, They were actually down to the wear bars. First round of management did not want to take care of it, I emailed Gary Burton, General Manager, p tires, They were actually down to the wear bars. First round of management did not want to take care of it, I emailed Gary Burton, General Manager, problem resolved in less than 5 minutes, Thank you Gary Burton, Zach Johnson service advisor, They did what they said and took care of me, the customer. More