Ferguson Buick GMC - Service Center

Service advisor, Mike Genovese makes sure the customer is taken care of and satisfied. Mike's professional and courteous friendly attitude is rare today in the customer service world. taken care of and satisfied. Mike's professional and courteous friendly attitude is rare today in the customer service world. More

Ferguson got our vehicle in very quickly. They completed all services as promised and were vey professional. Our vehicle was returned to us clean. Will definitely be using them for our service needs. all services as promised and were vey professional. Our vehicle was returned to us clean. Will definitely be using them for our service needs. More

Richard Underhill was as pleasant as usual, always professional. I am always taken care of in the manner a customer should be. Thank you Richard professional. I am always taken care of in the manner a customer should be. Thank you Richard More

Easy to schedule, able to provide a loaner car, fast and great service. Everything I have learned to expect from Ferguson. I will definitely be back. great service. Everything I have learned to expect from Ferguson. I will definitely be back. More

I would have rated Ferguson's a 5 but in the process of repairing my roof, which they did superbly, my back seat was damaged by some sort of burn. To Ferguson's credit, I took the car back, showed them the repairing my roof, which they did superbly, my back seat was damaged by some sort of burn. To Ferguson's credit, I took the car back, showed them the damage, they photographed it and told me they would order a new seat cushion or however they're going to repair it and told me they would contact me when I could bring it back. If that is repaired I will gladly rate them a 5 or better. They were great to work with under the circumstances with a large number of storm damaged cars. More

Mr Underhill was a great advisor and I got the work done plus what he discovered that I needed and didn't try to sell me more work that was necessary! plus what he discovered that I needed and didn't try to sell me more work that was necessary! More

Great Service Department. Excellent communication and customer information. Knowledgeable folks. Always easy to explain things to those of us who are not auto mechanic level. customer information. Knowledgeable folks. Always easy to explain things to those of us who are not auto mechanic level. More

I have had problem after problem with my bird’s eye view camera system. I asked service to look at them when I was getting my oil changed. (Friday 11/27) I was supposed to get a call back Monday, 11/30 when camera system. I asked service to look at them when I was getting my oil changed. (Friday 11/27) I was supposed to get a call back Monday, 11/30 when a loaner was available. It’s 12/10, and I’m still waiting in that call... More

Great service! We were in for a routine oil change! Comfy lobby! Reclining seats and big tv! Coffee available. Didn’t take long at all! lobby! Reclining seats and big tv! Coffee available. Didn’t take long at all! More

Gary Burton and his whole staff were excellent to work with. I will certainly recommend to friends and family where to get the best deal! with. I will certainly recommend to friends and family where to get the best deal! More