Ferguson Buick GMC - Service Center

Good job. Did a good n rapid oil change - but I had to bring it back because the dip stick was not completely inserted n engine light was on. Did a good n rapid oil change - but I had to bring it back because the dip stick was not completely inserted n engine light was on. More

Flexible on timing and quick to service me. I was able to bring my vehicle in for service at my convince. The service dept was flexible and quick to get my vehicle in and out. I was able to bring my vehicle in for service at my convince. The service dept was flexible and quick to get my vehicle in and out. More

Service on my vehicle Very efficient and very time sensitive. When they saw it was going to take longer to fix my vehicle they got me a loaner car and had it all ready t Very efficient and very time sensitive. When they saw it was going to take longer to fix my vehicle they got me a loaner car and had it all ready to go when I got back to the service department. More

Service good keeping owner informed not so much I took my truck in for service when they opened on a Thursday when the anti-lock brake and traction control light came on. I was called later that day I took my truck in for service when they opened on a Thursday when the anti-lock brake and traction control light came on. I was called later that day with an estimate and that parts needed to be ordered and it would be ready Friday. The also indicated another repair was needed and could be done at the same time. I authorized the additional repair. I did not receive a call so Friday at 4:30pm I called and was informed they’d need to keep it over the weekend. I did not hear back so I called again on Monday at 4:30pm and the tech said did not know the status but would call me back. Received no call back nor did I receive a call on Tuesday. I called on Tuesday at 4:30 and was informed the they were just finishing up and the truck would be ready at 6pm. Finally got my truck and repairs seem to be as promised but rating for communication is why only 4 stars. More

Professional, organized, friendly As always, everyone was Professional and friendly. The Wait time was not too bad but cold. Thank goodness there is coffee available and comfortable r As always, everyone was Professional and friendly. The Wait time was not too bad but cold. Thank goodness there is coffee available and comfortable recliners. More

Transparency Was there early for an 8 am appointment for an oil change and felt like I was at walmart, where it is first come first serve Was there early for an 8 am appointment for an oil change and felt like I was at walmart, where it is first come first serve More

Friendly, cooperative. Dependable. Helpful I appreciate the service guys. They always listen and try and help solve my issues I trust them to fix or service my vehicles. Thank you! I appreciate the service guys. They always listen and try and help solve my issues I trust them to fix or service my vehicles. Thank you! More

Great service ! Brought my 2015 Chevrolet Tahoe in to pickup a pair of windshield wiper blades. Mr Mike Genovesie met me in service isle to ask if he could be of help Brought my 2015 Chevrolet Tahoe in to pickup a pair of windshield wiper blades. Mr Mike Genovesie met me in service isle to ask if he could be of help! I explained I needed the blades for my Tahoe. He proceeded to get them for me and proceeded to put them on for me without me asking. I appreciated the extra service! More

Gmc14 They did great as usual. They are always friendly and easy to work with. I appreciate all they do to make the work go smoothly. They did great as usual. They are always friendly and easy to work with. I appreciate all they do to make the work go smoothly. More

Great experience! Ferguson always puts the customer first. Brian Archey is my guy, and he always takes care of me. He knows what he’s doing and he’s extremely efficient Ferguson always puts the customer first. Brian Archey is my guy, and he always takes care of me. He knows what he’s doing and he’s extremely efficient. More