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Ferguson Buick GMC - Service Center

Norman, OK

4.5
1,868 Reviews

1,868 Reviews of Ferguson Buick GMC - Service Center

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November 01, 2023

When I bought my car from this dealership I was told I would get free oil changes. Which I did not. Then when I do take my car to be serviced I leave with my issues. The wrench icon came on! I took it bac More

by BRUKERENEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Genovese
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2023

Had to come in twice still have the same problem with smell coming from ac also water swooshing noise coming from motor More

by JONMARIO9340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zac
October 30, 2023

The Service Department was great! They got me in and out as promised. And the work was done to perfection. More

by GMASSAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2023

I found the service manager to be helpful in getting the work necessary done in very timely manner. More

by TKGILL58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2023

Got our Acadia in and out in one day. Also got our extended coverage to cover the repairs. Would recommend Ferguson for your auto needs More

by YANKEEONE54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
October 27, 2023

Our Acadia was recently repaired and work was completed a day early. The dealership service department proved to be a quality as the others we have dealt with. More

by DUNNR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd
October 27, 2023

On 10-26-2023 I bought my 4th Sierra from Ferguson! ! I had it Serviced today, 10-27-2023. Both experiences were Outstanding!! I was treated fairly and with respect!! I have been doing business with Fer More

by ERFMAN61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2023

Great experience. I really appreciate the professionalism and attention to detail. I would recommend to anyone. More

by CLINT1124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2023

Zac & Todd were both very helpful during this process. They communicated often to let me know what the status of my repair was, make sure that I had all of the information I needed on my repair and took g More

by PAULA.HAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zac And Todd in the service department
October 24, 2023

Ferguson buick gmc is the best dealership in oklahoma, top notch customer service, best service department!!!! More

by JONATHANBANUELOS13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd in service is the best great customer service!!!, Brad Hornung
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