Ferman BMW

My sister had a great experience with Ferman BMW so she recommended I contact them when I started looking for a new car. Though the dealership is over 2 1/2 hours from my home, I am so glad I took her adv recommended I contact them when I started looking for a new car. Though the dealership is over 2 1/2 hours from my home, I am so glad I took her advice and contacted them! EXCELLENT customer service, starting from my initial email inquiry to taking delivery of the vehicle. Mario, Karl, and Joe made the whole process seamless and painless! When it’s time to purchase again, I will be contacting Ferman! More

Roy is always a pleasure to work with and is great at following up.on items. following up.on items. More

Nick (service writer) and Dustin Ryan (technician aka Dr. ) Are both amazing and take extreme care of Shakira my M3. Wouldn’t take her any other place for service. ) Are both amazing and take extreme care of Shakira my M3. Wouldn’t take her any other place for service. More

Simple and Easy Experience! !! I was late for my Appointment and arrived just before Lunch! Sal and his Team went Above and Beyond and has me Service in under 30 Minutes! Truly P !! I was late for my Appointment and arrived just before Lunch! Sal and his Team went Above and Beyond and has me Service in under 30 Minutes! Truly Professional, Friendly Experience! More

Received great service. Very strong communication and very good customer service skills. Waiting area is very user friendly. Very strong communication and very good customer service skills. Waiting area is very user friendly. More

Ferman BMW has exceeded my expectations as far as sales and service. Especially in that I need valet pick up and delivery because of the distance from the dealership. I’ve never had a problem with due to t and service. Especially in that I need valet pick up and delivery because of the distance from the dealership. I’ve never had a problem with due to the fact that my service rep has always been on top of things. I will never miss an opportunity to applaud and promote the dealership and Sal individually. More

It was very easy to work with my salesman Charlie and techie dude Kristian and finance guy Kyle. techie dude Kristian and finance guy Kyle. More

Alex our sales representative was excellent. Knew the vehicle we were interested, listened to us and our questions and answered them and/or found someone who could. As the vehicle we bought Knew the vehicle we were interested, listened to us and our questions and answered them and/or found someone who could. As the vehicle we bought was not on their lot he worked really hard to find us just the right fit. The entire team was good especially the expert who went rough the advanced electronics with is. More

Quick and easy process. Friendly and knowledgeable staff. Definitely a better experience than I've had at other dealerships, thank you! Friendly and knowledgeable staff. Definitely a better experience than I've had at other dealerships, thank you! More

Dave was very helpful. It was the best car buying experience I’ve ever had. It didn’t feel like a traditional dealership with a bunch of unnecessary haggling. They were str It was the best car buying experience I’ve ever had. It didn’t feel like a traditional dealership with a bunch of unnecessary haggling. They were straight to the point and did everything possible to get me the best deal More