Ferman BMW

We had a great experience at Ferman BMW. Our Client Advisor, David Mangano, was wonderful—patient, informative, and never pushy. He gave us all the time we needed to go over our questions an Our Client Advisor, David Mangano, was wonderful—patient, informative, and never pushy. He gave us all the time we needed to go over our questions and made the process feel relaxed and comfortable. The business manager, Jeffrey Walstrom, was also very knowledgeable and helped walk us through the available options in detail. Thanks to both of them, we felt confident in making our decision. Highly recommend working with this team! More

Service department is always excellent. My advisor Andrew always goes above and beyond to make sure I am always pleased with my experience. The dealership is updated comfortable and plenty My advisor Andrew always goes above and beyond to make sure I am always pleased with my experience. The dealership is updated comfortable and plenty of amenities. More

Willy made our whole car buying experience so much fun. ..which is a sentence I have never typed before. I also have never kept a car salesman's number in my contacts...but I saved Willy. Just can't say eno ..which is a sentence I have never typed before. I also have never kept a car salesman's number in my contacts...but I saved Willy. Just can't say enough. We have been Lexus owners for 4 vehicles...but are now BMW lifers...and it's because of Willy. Dude is 10 out of 10! Love that guy! More

Cesar from customer service and Paul, (BMW manager), provided excellent service. They thoroughly reviewed my case regarding the leather seat and have scheduled a replacement along with a paint touch-up provided excellent service. They thoroughly reviewed my case regarding the leather seat and have scheduled a replacement along with a paint touch-up for this coming Wednesday. More

Outstanding experience with Robert and everyone at Ferman BMW/Mini! I would highly recommend this dealership! BMW/Mini! I would highly recommend this dealership! More

Very satisfied with the customer service. I’m happy to be a new customer. Highly recommend the Fermanbmw of Palm Harbor I’m happy to be a new customer. Highly recommend the Fermanbmw of Palm Harbor More

Nick is the best service advisor! I trust this dealership to do the right thing. I’m also a huge fan of the recent renovations and investment in the customer experience. I trust this dealership to do the right thing. I’m also a huge fan of the recent renovations and investment in the customer experience. More

Nick Hawk was able to help assist me in dealing with a refund from BMW by supplying the paid invoice of the work that was done to my car and BMW would be reimbursing. Very lucky to have a great service re refund from BMW by supplying the paid invoice of the work that was done to my car and BMW would be reimbursing. Very lucky to have a great service representative that I can always count on. More

Mario,Joe ,and Joshua did a fabulous job keeping me informed about my purchase, and storage of my car before pickup. I would recommend Freman because of their great staff!!! informed about my purchase, and storage of my car before pickup. I would recommend Freman because of their great staff!!! More

The service was amazing, and the whole process was super smooth from start to finish. Mary and Alan were really helpful and made sure I understood everything, no hidden stuff or surprises. Aaron kept me fin smooth from start to finish. Mary and Alan were really helpful and made sure I understood everything, no hidden stuff or surprises. Aaron kept me finance updated the whole time and made it feel easy and stress-free. I’d definitely recommend them. More