Ferman BMW

Joe Cleaver is GREAT! Service Techs at BMW are AMAZING!!! I was involved in the flooding event recently in South Tampa so my 6 day old car ended up dying and needing all the help she needed. Joe Cleaver my s I was involved in the flooding event recently in South Tampa so my 6 day old car ended up dying and needing all the help she needed. Joe Cleaver my service advisor was the best. He was knowledgable, he worked seamlessly with my insurance adjustor and I was back in my just like BRAND NEW car in 6 days! His service and the BMW technicians excellence was amazing. My car is in perfect working condition. I appreciate Joe's expertise and diligence. I whole heartedly recommend Joe. I am so happy that I drove out to Palm Harbor from my South Tampa home to buy my car from the best BMW dealership in Florida. If you want to be treated with excellence, please go to Ferman BMW. When you go for service ask for Joe! More

Repeated service problems Taken both my cars in for service several times, It's always a pain in the butt and never done correctly. I've exchanged emails with the manager Denni Taken both my cars in for service several times, It's always a pain in the butt and never done correctly. I've exchanged emails with the manager Dennis Daley. I picked by car up yesterday and my car had greasy smudges and dirt all over the windows and the rest of the car. It also appears that only 1/2 the car was washed. REALLY?!?!?! How do you wash only 1/2 the car? This was my last chance to allow Ferman to service my cars. More

My Salesman was excellent Steven J. Venden assisted me through my sale and went above and beyond. Steven, had my vehicle tinted and arranged my car's modification with the ins Steven J. Venden assisted me through my sale and went above and beyond. Steven, had my vehicle tinted and arranged my car's modification with the installation of hand controls. Steven had my BMW I3 ready for me to get in and go. A lot of this was done on his days off. Steven made my purchase of my 1st BMW a very pleasant experience. More

Great car buying experience and followup! We purchased two BMWs and I have to say the Steve made things very easy for us. He took the legwork out of alot and special needs that we have. We purchased two BMWs and I have to say the Steve made things very easy for us. He took the legwork out of alot and special needs that we have. More

worse service department very bad experience made me loose faith in BMW as a brand. took the car the first time for oil change and I ended paying around $1600 for other repair very bad experience made me loose faith in BMW as a brand. took the car the first time for oil change and I ended paying around $1600 for other repairs they suggested, less than a month later check engine light came on took it back and paid $600 to get it fixed they said they have to replace a battery cable .drove off the dealership and the radio not working. Took back so they can fix it said the amplifier is fried and they are not taking responsibility!!! it was working when I dropped off the car and you guys worked on its electricity and now its not working and not taking responsibility!!! they called a manager Dennis Daly to explain to me and he didnt even know where the amplifier was located in the car but he was sure that there are not taking responsibly... will contact corporate office to voice concern about the dealership and the way the do business. pay attention to what they suggest to repair and hopefully they wont break something while repairing something else! More

"Excellent" Our visit to Ferman BMW was "Excellent".My husband ordered his 2015 M4 before production in July 2014, one of one completely customized to his perfect Our visit to Ferman BMW was "Excellent".My husband ordered his 2015 M4 before production in July 2014, one of one completely customized to his perfection. Steve Venden was pleasure & professional. Answered all questions and commons follow-up with emails. Steve handled all the paperwork from beginning to end, without no hassle or worries. He also made all arrangements for our pickup at South Carolina BMW Performance Center Headquarter. We feel completely satisfied about the service and interactions that we received from everyone at Ferman BMW involved with our purchase of our M4. We extend a huge THANK YOU... From The Cruz's More

Excellence Buying a X1 from Steve Venden at Ferman BMW in Palm Harbor was a pleasure. Every question was answered and every detail was handled professionally. Buying a X1 from Steve Venden at Ferman BMW in Palm Harbor was a pleasure. Every question was answered and every detail was handled professionally. More

Ridiculous! i'm shopping to lease a 228i. Their internet person Lyndsay acted soooo nice in emails. I submitted my credit report information. I have excellent cre i'm shopping to lease a 228i. Their internet person Lyndsay acted soooo nice in emails. I submitted my credit report information. I have excellent credit, have been leasing cars for many years and never heard back from them. This after Lyndsay promised the finance manager would email or call me with a quote. No phone call. No email. No nothing. The very nice Lindsay seems to have disappeared-this after writing me 7 emails attempting to sweet talk me into leasing a BMW. I would advise prospective buyers of a BMW to steer clear of Ferman BMW. No manners at all! More

The way car buying should be I went to Ferman BMW looking for a new car and ready for a hassle. Steven Venden proved me wrong, and made the car buying experience friendly, and eas I went to Ferman BMW looking for a new car and ready for a hassle. Steven Venden proved me wrong, and made the car buying experience friendly, and easy. He got me the car I wanted and worked with me to make it happen. Thank you!! More

I would recommend Ferman BMW I purchase an M235i from Ferman BMW and had an overall excellent experience. I worked with John Grima and he was very prompt in responding to my onli I purchase an M235i from Ferman BMW and had an overall excellent experience. I worked with John Grima and he was very prompt in responding to my online request and offered the most competitive price. Instead of simply purchasing a vehicle on the lot that didn't have the specific features I wanted, John recommended that I order one. This turned out to be the best choice as I received exactly the car I wanted for the price I was quoted. I financed the vehicle with BMW financial which offered a very good interest rate for the length of the loan I wanted. I would recommend Ferman BMW to anyone looking for a BMW at a fair price and without any hassles or surprises.. David B. More