Ferman BMW

Routine service Convenient appointment schedule. Promt and courteous reception. Availability of loaner car. Excellent service and explanation of the work done. Car wa Convenient appointment schedule. Promt and courteous reception. Availability of loaner car. Excellent service and explanation of the work done. Car washing. The car was ready when promised. More

Brian Is a Listener I will say this Brian Always Listens. I always tell customers of Brian's, "Don't listen to anything Brian has to say, Listen to everything he has t I will say this Brian Always Listens. I always tell customers of Brian's, "Don't listen to anything Brian has to say, Listen to everything he has to say". More

Amazing and professional It was really nice easy car buying I had Everybody was so friendly and professional And they went out of their way to help me out especially Brian tha It was really nice easy car buying I had Everybody was so friendly and professional And they went out of their way to help me out especially Brian thank you very much More

The Problem Had my Beemer serviced and everything went smooth as usual until my warning ligh went on saying to not drive. Only one block later and I was home. D Had my Beemer serviced and everything went smooth as usual until my warning ligh went on saying to not drive. Only one block later and I was home. Dripping oil seemed to be the problem, everywhere. And on my new pavers. Called BMW and they took car away And tried to clean pavers to no avail. Bottom line, during the service checkup and oil change the mechanic did not get the oil filter on correctly. The pavers cost me half of what a BMW would cost. I need Feeman to clean my pavers. More

Brian Gains is a breath of fresh air I just purchased my second car from Brian Gsins at Ferman BMW. His professionalism, concerns for my needs and overall customer service is unparalleled I just purchased my second car from Brian Gsins at Ferman BMW. His professionalism, concerns for my needs and overall customer service is unparalleled. Therr is a reason I drve 275mikes on a Saturday to work with him on a car I was interested in. He is honest, efficient, jovial and has tremendous product knowledge. Everyone invilved in the transaction at Ferman was top notch. I am sure I will be back again. More

Friendly, knowledgeable, honest. Alex Senko assisted me in getting an unbelievable deal on a 2016 428i M Sport! This car exceeded my expectations on exactly what I was looking for fro Alex Senko assisted me in getting an unbelievable deal on a 2016 428i M Sport! This car exceeded my expectations on exactly what I was looking for from my price range to the awesome red interior on the car which I love! Alex also set me up with complimentary tint! More

Inconvenient. Ferman takes advantage of customers Ferman Collision had my vehicle for 2 weeks instead of a few days. There was no rental close to my M6 so I got stuck with a minivan. When I got my car Ferman Collision had my vehicle for 2 weeks instead of a few days. There was no rental close to my M6 so I got stuck with a minivan. When I got my car back the AC was broke while in there possession. They refused to take responsibilitu for this. I then brought it to Ferman BMW to repair. Over $1k later it was fixed. Come to find out the repair may not have been needed. A few days after repair the air was broke again. Ferman claims they had to charge my car to fix issue and had my my car for 2 more days. 3 weeks in total. Not happy was taken advantage of. Will never recommend. I'm also working on suing for damages from my attorney. More

Buy From Ferman If you want to overpay and be treated wrong to to Reeves. If you want the best selection, fair negotiating and to deal with folks who carry themselves If you want to overpay and be treated wrong to to Reeves. If you want the best selection, fair negotiating and to deal with folks who carry themselves with professionalism, then go to Ferman BMW. After going to multiple BMW dealerships my wife was pushing to buy something other than a BMW do to the lack of professionalism at other dealers, Reeves being the worst of the bunch. I was able to convince to her to give BMW once last try and go to Ferman. From the moment we showed up she was impressed how the staff was just normal folks who were NOT trying to be highfalutin or sleazy car salesmen. Our Salesman Brain Gains was a gentlemen with great product knowledge. The sales manager negotiated fairly, was not pushy, and did what was needed to get a deal done where both parties felt good. Even going into F&I turned into a good experience. Scott did a last minute working of numbers which helped save a few bucks. We also had a few good laughs along the way. BMW tends to have a bad reputation and often deservingly so. As a long time BMW owner its hard to drive anything else, but working with BMW dealers is often such a nightmare. If you want to drive the Ultimate Driving Machine go to the Ultimate dealer in Tampa Bay, Ferman BMW. More

Great Service David was easy going and honest about everything. He took the time to answer all my questions. AJ was very sweet and professional. Made the boring pa David was easy going and honest about everything. He took the time to answer all my questions. AJ was very sweet and professional. Made the boring paperwork process less painful. Very pleased with the service! More

Professional, prompt, resolved First experience at Ferman, following a used BMW purchase. Service staff were very professional and took care of my issue promptly. Being something pr First experience at Ferman, following a used BMW purchase. Service staff were very professional and took care of my issue promptly. Being something promised as part of the purchase, Mike Attia came to the service center, took the car for the repair and brought it back very quickly with the work all done. More