Nick Hawk

Great service. Team kept me updated the whole time and was impressed with their work Team kept me updated the whole time and was impressed with their work More

by christreacy Verified Customer Verified Customer

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Ferman has been consistently great for us over the years. Always reliable, honest, fair. Special call-out to SAL…we like/value him as our Advisor! Always reliable, honest, fair. Special call-out to SAL…we like/value him as our Advisor! More

by New Car ! Verified Customer Verified Customer

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I had a nail in my tire and I've moved from St. Pete to palm harbor 1.5 yrs ago. I didn't know if I could move my service closer to where I live now. I can! They were great. Not only did they rep Pete to palm harbor 1.5 yrs ago. I didn't know if I could move my service closer to where I live now. I can! They were great. Not only did they replace my tire, but they also went ahead Aland completed my service, too! Above & beyond expectations and much appreciated! More

by MENDOZASTACEY Verified Customer Verified Customer

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The dealership is very helpful and friendly and always able to service my vehicle to my satisfaction. able to service my vehicle to my satisfaction. More

by Ronnie123 Verified Customer Verified Customer

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Excellent service! They kept me informed and finished the work in a timely matter. Thank you! They kept me informed and finished the work in a timely matter. Thank you! More

by JBOSTIC71 Verified Customer Verified Customer

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Told me my 2024 M3 was damaged by me and would cost over 2K to replace sensor. I did not damage the sensor. It would randomly not work as soon as the 1st week I bought the car. There technicians are terribl 2K to replace sensor. I did not damage the sensor. It would randomly not work as soon as the 1st week I bought the car. There technicians are terrible and are either liars or incompetent. You have been warned. More

by jotrip Verified Customer Verified Customer

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Nick Hawk in service is awesome! He’s always so helpful, honest and thorough when explaining repairs on my car! We will continue to purchase cars at Ferman because of Nick in service He’s always so helpful, honest and thorough when explaining repairs on my car! We will continue to purchase cars at Ferman because of Nick in service dept! More

by Alexandra.Buckenham Verified Customer Verified Customer

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I drive over 50 miles each way to go to this dealership instead of one 10 miles and another 20 miles away. That should be all I need to say. instead of one 10 miles and another 20 miles away. That should be all I need to say. More

by lmlutt Verified Customer Verified Customer

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Too many words Genius was excellent She is very knowledgeable Service person very helpful and responsive knowledgeable Service person very helpful and responsive More

by bob-kay Verified Customer Verified Customer

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Service advisor Nick Hawk and the service manager Paul were exceptional. They worked tirelessly to address my concerns. They both are very professional and knowledgeable about the product. Paul from the m were exceptional. They worked tirelessly to address my concerns. They both are very professional and knowledgeable about the product. Paul from the management and customer service side and Nick from the technical and customer service sides. I appreciate the effort they put in to make me feel like a valued customer. That's the service that I expect from BMW. More

by sheardh65 Verified Customer Verified Customer

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