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Ferman BMW

Palm Harbor, FL

4.8
8,113 Reviews
Ferman BMW is dedicated to making your dealership experience pleasant, fast and simple. Whether your initial point of contact is through our website, as a walk-in Guest or through a phone call, our Team will provide you with a convenient, streamlined and beneficial experience at all times. You'll find one of the best selections of your favorite new BMW cars and SUVs in the Tampa Bay Area, as well as certified pre-owned BMWs, and popular late-model used cars.
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31400 US Hwy 19 N

Palm Harbor, FL

34684

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Showing 8,113 reviews

April 13, 2018

This is my review There aren't a lot of MINI dealers so this is the only one I have experience with. So because of that, I rate them the highest of all dealers I have More

by jasnin
Recommend Dealer
Yes
Employees Worked With
Darlene King
April 12, 2018

Best car buying experience We became customers of Ferman BMW be of Alex Senko at the Tampa Auto Show. Because of Alex's BW produce knowledge and superior customer service, we d More

by Trinigal46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Villareal , Alex Senko
April 12, 2018

The service department personnel I recently purchased a Certified BMW from Ferman and had to take it on a relatively long trip. The mileage I put on made my warranty non valid by 100 More

by James Kleinsorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
April 11, 2018

Tire replaced and remove a damaged lug nut. I have owned four BMWs and by far this dealer ship was the best. The personal and professional care was exceptional. I would select Ferman BMW for fut More

by Beemer Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stevon Budhu , Jamie Byrd
April 11, 2018

Helped Fulfill a Dream My wife and I were on vacation in Florida and found this vehicle on the Internet. We took the time to check out the car and work with Scott Simpson wh More

by JuniorOverland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Simpson
April 11, 2018

Great service very professional, the service manager has created a great auto service experience. The advantage of having a car service is great no worries about ha More

by army9825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Drivas
April 11, 2018

Buying a car doesn’t have to be painful Our salesman, Jack Dennis, actually made shopping for a car a pleasure. We needed a car for our daughter in college and Ferman had what we were looki More

by Casamyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Haines, Jack Dennis
April 11, 2018

Excellent service from every aspect of this dealership. We have purchased several vehicles from Ferman BMW over the past several years. We love our BMWs and More

by Frankie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gains, Erin Chaparro
April 11, 2018

Efficient and knowledgeable Well versed on vehicles. Sales not pushy. Treated with respect and dignity Busy place but efficient. Nice people in Sales; Mary and Gary easy to wor More

by FREDB87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Chaparro
April 11, 2018

Spanish = Your name being Jose Got the short end of the stick when out to work with Greg on buying a car. Absolutely a palling of how unprofessional this jackol was. Within 2 min of More

by Dirty_Mik3
Recommend Dealer
Yes
Employees Worked With
Gregory Larsen
Apr 12, 2018 -

Ferman BMW responded

Hello, I regret hearing that your interaction with anyone from our sales team caused you offense in any way. The customer experience is our top priority, and we value integrity in each interaction we have. While I am glad to hear that Kenny reached out to you and gave you a high-quality car-buying experience, I am concerned about your lingering overall disappointment in our dealership. Please feel free to reach out to me directly so I can help resolve any concerns, and have the chance to ensure a solid five-star experience in the future. I appreciate your time. Sincerely, Bob Murray General Manager bob.murray@ferman.com

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