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Ferman BMW

Palm Harbor, FL

4.8
8,110 Reviews
Ferman BMW is dedicated to making your dealership experience pleasant, fast and simple. Whether your initial point of contact is through our website, as a walk-in Guest or through a phone call, our Team will provide you with a convenient, streamlined and beneficial experience at all times. You'll find one of the best selections of your favorite new BMW cars and SUVs in the Tampa Bay Area, as well as certified pre-owned BMWs, and popular late-model used cars.
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31400 US Hwy 19 N

Palm Harbor, FL

34684

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Showing 8,110 reviews

April 11, 2018

Reasonable for an oil change Price is always an issue since I own an older model. I keep my car in excellent condition. Will probably have to start using private mechanics to mai More

by CHRISTYCHOLCOMBE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2018

Recent service call. Charles Drivas, service mgr is very professional and knowledgeable, giving you all the options. Very supportive, polite, and courteous. Schedules s More

by Norma Baker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Drivas
Apr 10, 2018 -

Ferman BMW responded

Hi Norma, Thank you for leaving us a five-star review! We are thrilled to lean Charles was professional, knowledgeable, and provided you with outstanding service. If there is any time you need help, please don't hesitate to stop by and see us!

April 10, 2018

New mini I am thrilled to purchase my first Coop and Ryan George made the experience fun and educational. I would recommend the dealership and especially Ryan More

by gus1326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan George
Apr 10, 2018 -

Ferman BMW responded

Hi Gus1326, We appreciate your five-star review! It's wonderful to hear Ryan made your experience fun and educational. Congratulations on your first Coop! It was great working with you. We hope to see you again in the future.

April 10, 2018

Very professional and courteous My husband and I just love Alexis! Weve bought 2 cars from her in leas then 1 month. We plan to pick up 2 more in the coming years. More

by BMW family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis. This is our second BMWfrom her and we plan to buy 2 more, as long as she is there, Alexis Defreitas
Apr 10, 2018 -

Ferman BMW responded

Hello there, thank you for leaving us a wonderful review. We are happy to hear Alexis has provided you with exceptional service. We appreciate your loyalty and business. Please let us know if you need any other help! We look forward to your future visit.

April 10, 2018

timely pleasant excellent service Darlene did a great job coordinating my loaner car for the service required on my mini and notified me when service was completed. She took the extra More

by jeneric2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene King
Apr 10, 2018 -

Ferman BMW responded

Hi Jeneric2, Thank you for sharing your positive review with Darlene! We are delighted to learn she did a great job coordinating your loaner car when you needed service on your Mini. We are happy you enjoyed the car wash! We appreciate your business and hope to see you again soon!

April 10, 2018

Purchase of bmw 428i Pleasant no pressure Was able to testvdrive many cars. Very knowledgeable tech. Brian was very nice no pressure. Managed my expectations and w More

by jfafb3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared. Toby , Brian Gains, Phil Bennis
Apr 10, 2018 -

Ferman BMW responded

Hello there, thanks for sharing your experience with Brian! It's always great to hear he gave you no pressure and worked on getting you a good deal. We can't wait to share your wonderful feedback with Brian. We appreciate your time and are here anytime you need help!

April 10, 2018

1st service experience Excellent service - arrived just prior to 10 am appointment and was promptly attended to. Normal oil change service- completed as promised. Nice car More

by bb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Wilder
Apr 10, 2018 -

Ferman BMW responded

We're pleased to learn that you had a great first service experience with us. We hope to continue to impress you with our excellent service in the future.

April 10, 2018

Best service to date My first visit to your dealership was last Jan because out of 3 other dealerships yours was the only one that could help me in short notice n it was y More

by Monty Petipas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Byrd
Apr 10, 2018 -

Ferman BMW responded

Hi Monty, it's great to know that we were able to help you on short notice and have continued to provide five-star treatment. We look forward to serving you again in the future. As you know, we are always happy to help with your vehicle needs.

April 10, 2018

Recall and annual service They are always very pleasant and helpful. I never have a problem getting an appointment that works for me. I'm very picky about my special car and th More

by rkaydietz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Griffith, Darlene King
Apr 10, 2018 -

Ferman BMW responded

We appreciate the recommendation! We are always happy to ensure that your vehicle is treated special because your satisfaction is our top priority. If you need anything in the future, then please contact us. We hope to see you again in the future.

April 10, 2018

check up and replacement of cabin filters The reception technical advisor was informative and provided progress during the visit. The vehicle was ready before promised. The waiting area and More

by Toyota Happy Face :)
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Wilder
Apr 10, 2018 -

Ferman BMW responded

It's great to know that you felt welcomed during your service visit with us. We were happy to ensure that you were kept informed of the progress of your vehicle. Please reach out to us if you have any questions or concerns. We are always glad to help.

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