Jamie Annese

Jamie is a great service manager and I think from your buyer lunch because she handles all her customers wonderful, very informative, let you know what's going on, step by step buyer lunch because she handles all her customers wonderful, very informative, let you know what's going on, step by step More

by dube.tim Verified Customer Verified Customer

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I’ve been a customer at Ferman BMW for almost 20 years. During this time I’ve purchased 6 BMWs through Ferman sales and serviced 10 BMWs with Jamie Annese in service. I keep coming back so they must be During this time I’ve purchased 6 BMWs through Ferman sales and serviced 10 BMWs with Jamie Annese in service. I keep coming back so they must be doing things well. Keep it up!! More

by wjpost Verified Customer Verified Customer

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They are always polite and responsive. Never had a problem understanding what needed to be done and taking care of it in a timely manner. Never had a problem understanding what needed to be done and taking care of it in a timely manner. More

by Patty greenfield Verified Customer Verified Customer

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The people here are miracle workers and take great care of their customers! From arranging Ubers to and from your house to the dealership and to honoring your warranty! They do it all very well! Would high of their customers! From arranging Ubers to and from your house to the dealership and to honoring your warranty! They do it all very well! Would highly recommend this location More

by john.alagaratnam Verified Customer Verified Customer

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The service team is professional and efficient. I love the video they send of your car and point out any issues. Thank you I love the video they send of your car and point out any issues. Thank you More

by cmgray60 Verified Customer Verified Customer

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They make the service calls easy and always give accurate and full descriptions of what needs to be done. I'm very happy with them accurate and full descriptions of what needs to be done. I'm very happy with them More

by Patty greenfield Verified Customer Verified Customer

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The service team is awesome, and Jamie is a great manager. All of the Ferman team is very sociable and friendly. Mary, one of the sales agents, always comes up and says hello for all the years I've b manager. All of the Ferman team is very sociable and friendly. Mary, one of the sales agents, always comes up and says hello for all the years I've been going there, and I bought my car and Carl comes over and says hello also. Ferman is one of the best BMW dealerships I've been to for 20 years More

by dube.tim Verified Customer Verified Customer

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Jamie and niece is an exceptional service advisor. She always helps when I need to make an appointment for my car and to arrange for a loaner if my car has to stay overnight. Her white team always do She always helps when I need to make an appointment for my car and to arrange for a loaner if my car has to stay overnight. Her white team always do an exceptional job on my car when it’s there for servicing. More

by Switz Verified Customer Verified Customer

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Customer service was excellent. It took great care of me took care of my car. Everything was perfect. It took great care of me took care of my car. Everything was perfect. More

by DONNAMLANTZ Verified Customer Verified Customer

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Service at Ferman is always done with care for my vehicle and done with my time in mind. and done with my time in mind. More

by pscolley0 Verified Customer Verified Customer

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