"BMW knows driving "
You want the professional serves; so that you would come this Ferman BMW. They are able to perform precisely maintenance and repair. Could I say?, wonderful BMW car I have !!
"Professional Service with Integrity"
Was looking to purchase a used BMW from an independentdealership and brought it to Ferman to check it out. Brian, the Service Manager and Kyle, the technician took incredibly good care of me. They treated me like I was a valued customer and did a very thorough job explaining everything. Phil, the Used Car Manager, also gave me useful information on what to look for and fair pricing ranges. They didn't have the vehicle I was interest,ed in but I would highly recommend them for anyone looking for an honest deal and true professionalism.
"Another Great Experience!"
Just purchased another vehicle of several from Ferman...what more is there to say? It's the consistent combination of great sales and service experiences that keeps me coming back.
Excellent service as always. Jamie Annese always keeps me current with the status of the car and answers any questions or concerns I have with my car.
"Great Customer Service!"
Every time we visit Ferman BMW we are treated like family. Everyone goes out of their way to help us and ask if we need anything. Sales staff is helpful and informative. Service staff was excellent as well.
"Amazing service that really saved me. "
I really can’t say enough good things about Jaime and the whole staff at Ferman. I was recently spending a night out of town in Clearwater about 3 hrs away from my house when my car started to act up. It was very obvious I was not going to be able to drive it home, or much farther at all, the way it was running, and it was 8pm on a Friday night so I wasn’t in a great situation. I was able to make it to my hotel for the night and called Ferman BMW Saturday morning but realistically I wasn’t expecting much because of such short notice and it being a Saturday. I left a message on the voicemail for the service dept and that’s when things started to work out.
Jaimie not only called me back within 20 minutes, she told me to come on up right then and got me in a rental car within the hour so I could get back home to Fort Myers.
When I picked my car up on Monday they had fixed everything and cleaned it up a little more then usual as well. If I lived a little closer I’d drive the extra distance in the future just because of how great the service was but 3 hrs is a lil too far. Haha. 10/10 service in every possible way, 2 huge thumbs up!!!
Very friendly and accommodating. Also the waiting lounge is extremely comfortable. This is the 4th visit and I’m always very pleased. They do very good work.
"Ferman BMW ROCKS!!!!"
My service rep Jamie Anise and her team do a FANTASTIC job whether it’s just egular maintenance or “Spa Day” for my 425i. I will definitely come back !!!!
The service team is efficient like clockwork. Friendly and professional.
Jaime Annese is great! I also met the BMW tech Stevon and Mgr Kyle who explained findings to me and we're very helpful. Great teamwork all around
Other Employees Tagged:
"Jamie once again made my experience flawless."
My vehicle X5 BMW had been serviced early this Spring. Last week I found I was having the same exact problem. I was able to get in with no wait and Jamie’s was able to accommodate me with a loaner. My car was fixed within a couple of days and it was covered by the dealership warranty. I’m very pleased.