Jamie Annese

Service advisor Jamie is a professional and she takes the time to explain what needs to done the time to explain what needs to done More

by jquin40328 Verified Customer Verified Customer

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The dealership has great customer service and focus. They are willing to go above and beyond to help the customer They are willing to go above and beyond to help the customer More

by KeithM Verified Customer Verified Customer

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Great service. Team kept me updated the whole time and was impressed with their work Team kept me updated the whole time and was impressed with their work More

by christreacy Verified Customer Verified Customer

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Ferman has been consistently great for us over the years. Always reliable, honest, fair. Special call-out to SAL…we like/value him as our Advisor! Always reliable, honest, fair. Special call-out to SAL…we like/value him as our Advisor! More

by New Car ! Verified Customer Verified Customer

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I had a nail in my tire and I've moved from St. Pete to palm harbor 1.5 yrs ago. I didn't know if I could move my service closer to where I live now. I can! They were great. Not only did they rep Pete to palm harbor 1.5 yrs ago. I didn't know if I could move my service closer to where I live now. I can! They were great. Not only did they replace my tire, but they also went ahead Aland completed my service, too! Above & beyond expectations and much appreciated! More

by MENDOZASTACEY Verified Customer Verified Customer

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My X5 was scheduled at Ferman for troubleshooting a drive train error message and we were provided a bmw loaner during the process until the vehicle was repaired. The entire experience was excellent and as train error message and we were provided a bmw loaner during the process until the vehicle was repaired. The entire experience was excellent and as always my service advisor, Jamie Annese, provide outstanding customer service. More

by wjpost Verified Customer Verified Customer

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Fermin BMW in Palm Harbor is a great dealership bought my second BMW car there their service crew is exceptional and everyone is friendly! second BMW car there their service crew is exceptional and everyone is friendly! More

by Switz Verified Customer Verified Customer

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Jamie has been my service advisor since 2010. She always goes above and beyond to make sure my vehicles are taken care of serviced properly. She’s very personable and makes sure she addresses She always goes above and beyond to make sure my vehicles are taken care of serviced properly. She’s very personable and makes sure she addresses all my concerns. She never makes me wait and always arranges a loaner vehicle, so I can get on with my day while my vehicle is being worked on. I enjoy working with her and she will always be my first choice while I’m driving a BMW. More

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I always get fast and friendly service from the staff at Ferman. They will always get a high rating from me. Ferman. They will always get a high rating from me. More

by Gloria.m1 Verified Customer Verified Customer

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Outstanding customer service by Jamie Annese, Service Advisor, and David Mangano, Sales Advisor. Vehicle scheduled maintenance was outstanding, as well, thru our BMW Maintenance Plan. Advisor, and David Mangano, Sales Advisor. Vehicle scheduled maintenance was outstanding, as well, thru our BMW Maintenance Plan. More

by Mike W. Verified Customer Verified Customer

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